Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
Sort by |
Showing 1,851-1,860 of 10,219 reviews
Jan 21, 2022
Reviewer name: TimG
2 out of 5 stars
2 out of 5 stars review

Good picture, terrible interface

the picture is great. that's about it. the remote control is poorly designed, so pressing the wrong button is common. example: you mean to press left and you end up pressing the samsung live tv button. the interface for choosing streaming channels is abysmal and makes me wish i bought a roku tv that has a far better ui. i got one of these tvs for myself and one for my mother, and as an elderly person, she literally cannot operate the tv to access hbo, hulu, etc. the menus are just too confusing. also, there is a permanent ad in the lower left of the menu. sorry, i don't want to be advertised to on a tv that i paid for. or at least they should make it clearer that part of the price includes showing you constant ads and harvesting your private data.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi TimG, Thank you for sharing your review of the TU7000 Crystal UHD TV. We value your feedback regarding the user interface and remote design. Your details will be shared with our internal product teams. To assist you in the learning the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the TU7000 under Crystal UHD TVs > T Model Lineup. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Solutions

Oct 24, 2020
Reviewer name: CDMpossible
5 out of 5 stars
5 out of 5 stars review

Best TV I've purchased in 10 years

[This review was collected as part of a promotion.] I purchased this TV when my old one stopped working in the bedroom, during this time, I have bought over 4 TVs for the rest of the house and an office. This is the best by far. The picture quality is fantastic, especially for HD channels and movies. The Apps that come preloaded as well as the ones available for download have kept the kids busy for hours. I am really happy with my purchase; if I had a critique, I do wish the remote was backlit. In the dark, the buttons are difficult to see and the remote is rather small. Other than that, it is a great TV with great features. Thanks, Samsung!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: Sanchit
4 out of 5 stars
4 out of 5 stars review

Samsung 7 Series - 65 Inch

[This review was collected as part of a promotion.] This TV has a great picture and sound quality, but I am not happy with the remote. There are a lot of buttons on there which we don't use on a daily basis and I think it can be more user friendly. Overall, I am very happy with my purchase as this TV supports airplay and the picture quality is very sharp.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 23, 2022
Reviewer name: Matthew
4 out of 5 stars
4 out of 5 stars review

Best Samsung!

[This review was collected as part of a promotion.] This TV is great for shows, movies, and gaming. It is placed next to a large window during the day it can be difficult to see darker scenes with the glare. But for the majority of its use it is best night or day. The quality is incredibly clear! Samsung TVs have always been the best, in my opinion, and this is a great tv for any need. The built in speakers are not the best. A sound bar is a reasonable solution to the problem.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 15, 2020
Reviewer name: Bamboozler02
5 out of 5 stars
5 out of 5 stars review

It is unbeatable for the price

[This review was collected as part of a promotion.] I got mine for some home use, but mostly college. I love it. It was a nice, cheaper budget TV that has great 4K. The user interface is great. It's easy to navigate and has lots of great features. The remote is also super handy because you can use some of the shortcuts on the remote to navigate to things such as Netflix quick and easy. The quality of the video is great. It also has a great set up system where you can do it from your phone. The smart things connect is also cool, I can use my phone as the remote, and you have the option for it to detect and set up devices you have plugged in and will change the settings to help your connected devices with optimization. Overall it is a great TV and unbeatable for the price and I love it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: HappySamsungTeacher
5 out of 5 stars
5 out of 5 stars review

Cafeteria Lifesaver

[This review was collected as part of a promotion.] We purchased our tvs to hang up in the high school cafeteria to give our students something to do while they ate during the pandemic since they cannot sit close enough to talk to each other. The students have loved them! No matter where they sit, they are able to see a clear perfect picture. This has made a huge impact on keeping students in their seats and quiet. The picture is clear, the sound is amazing, and the apps that come on it standard allow us to watch almost anything without having to purchase cable.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: TVWATCHERSOCAL
5 out of 5 stars
5 out of 5 stars review

TV so wonderful I purchased 4!

[This review was collected as part of a promotion.] Tv's are a big deal in our house and there is at least one in every room. These tv's provide a clear picture, vibrant color, and great sound for the price. The apps run seamlessly which minimize the number of devices we have to have connected to the mounted tvs. Additionally, the integration of apple tv and chromecast make it easy to share content from our phones with large groups. Lastly, we love the integration of the Smart Home app on our personal devices. It's great to turn the tv's on our off from the alternate floor in our home if it's been unintentionally left on. I would recommend this model tv for anyone who is a casual watcher to an avid sports fan or movie buff.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 2, 2023
Reviewer name: Logan
3 out of 5 stars
3 out of 5 stars review

Defaults to 30 fps and annoying pop ups on plug in

I have had this over a year. I had issues randomly turning black until Samsung repaired it, and my greatest issues with the TV are that it defaults to 30fps unless you go out of your way to enable game mode, and it asks you to identify whatever is plugged in, every single time, and sets the defaults to 30 fps, which is pointless and frustrating.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 29, 2021
Reviewer name: Glacius700
5 out of 5 stars
5 out of 5 stars review

Talk about true vision

[This review was collected as part of a promotion.] I use my TV for movies and other day to day entertainment. I appreciate the true colors that pop in every frame. I love how the technology just getter better . There is so much samsung has to off.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Dec 12, 2022
Reviewer name: chels9
1 out of 5 stars
1 out of 5 stars review

Save your money, breaks after a year

I bought this TV a year ago, and it is kept in a pristinely clean and safe area. Today, it developed a black line down the entire screen after the warranty just ended. I tried all the diagnostics and have several Samsung products. I'm extremely disappointed and hope the problem can be addressed by Samsung.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi chels9, Thank you for letting us know about the issue you are experiencing with your Samsung TU7000 TV. I have a few troubleshooting steps for you to try, which may resolve your problem. 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception Should your issue persist, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor