Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for60" TU7000 Samsung Crystal UHD 4K Smart TV (2020)
[This review was collected as part of a promotion.] I use this television for everything my kids thank my kids game my husband lots sports with stream sports restrain I have a family of 7 and we're always then and we're always plugged in It definitely handles the load of my family of my family and I'm looking into getting another one
A very solid choice for UHD
[This review was collected as part of a promotion.] We mostly use the TV for HD and 4k tv viewing, but also for streaming apps like Netflix and prime. We saw mortal Kombat 4k on it and it was very crisp and detailed. Sound is pretty great too. The little stand pieces on each side are very finicky and crack the entrance on the bottom of the tv very easily if you're trying to move it.l, as it is a heavier than average set. I don't like that it has ads on the Samsung main menu. It gives off a subpart experience. Many included features are essential like the auto brightness and refresh rate. But some aren't so obvious and didn't have an explanation as to what they're used for. Overall a decent tv worth trying.
Hi Wishbone, Thank you for your review of the Samsung TU7000 TV; we are happy to hear you are enjoying it. Samsung TV Plus can be disabled if you are not enjoying it. Should you want to disable TV plus, follow the steps below: 1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’ 2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service. 3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide. To learn about the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for the TU7000 under Crystal UHD TVs > T Model Lineup. I hope these tips improve your experience. We are happy to have you as part of the Samsung family! If you have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
picture quality good, menus are slow and clunky
the picture quality on this tv is great. navigating menus is pretty slow. sometimes up to 10 seconds from when something is selected until the tv responds. i don't like how google play isn't available on this tv. it really limits what is available for the tv. also screen casting takes several extra steps than other android/smart tvs.
Hi sclegg, We appreciate your feedback on the delayed response time you’re experiencing. Let's ensure you are running the latest Firmware Update. You can check this by going to Settings > Support > Software Update. You may also want to further optimize performance and address this issue with the self-diagnostic tool. This service checks memory frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. We also appreciate your feedback on the built-in app store. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Will never buy another TV but Samsung
[This review was collected as part of a promotion.] Streaming, movies,and internet Love the TV the best thing I could ever buy Love spending time with the grandkids looking at movies cartoons and also making sure the day and love to know how to use the Internet
Good not great
I was pleased with the packaging and size of the TV. I was very excited to know that I could download popular apps I use and was able to plug my Firestick in another room. The only app it doesn't have that I use often is Bravo :(. I am not pleased with the volume function. It changes after I pause, rewind or open different apps. Not sure why that is happening. I also wish the home ticker option was more user friendly. I don't know how to edit what is on the home menu. Also the TV has been known to not play Prime movies or just sporadically exit during play. I LOVE the special access to Samsung TV and have enjoyed several our the free shows. The picture quality is good. Overall the positives outweigh the negatives so I am satisfied but not overly happy with my purchase.
Alison: Thank you for your review of the Samsung TU7000 TV. After downloading your apps, you can rearrange them to your liking by using the Move feature. Your inconsistent sound issue is possibly caused by the source. Try auto volume by going to Settings > Sound > Expert Settings > Auto Volume, and turn it on. Should you need further help with this or any issue, please contact Samsung Support and a representative will gladly assist you. 1) Phone: 1-800-SAMSUNG, available 8AM - 9PM EST, Mon - Fri 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
Needs to be restarted often
just set up this tv three weeks ago and have had to restart 3 times because the apps stopped working. the error says "connection issue" but wifi is strong, and the tv is the only electronic having issues. so far the error has been resolved by restarting each time. i just watch streaming services, i.e netflix and hbo max, i don't use for more intense processing needs like gaming, but i think the picture is fine. i wish the remote had a talk to type function because the search interface is clumsy.
Cindy: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
I like it
[This review was collected as part of a promotion.] So I just started to stream with this TV, mostly Tubi and YouTube and 4K looks pretty good. I'm a visual type of guy so I am pleased with the quality. Pressing buttons however lags a bit sometimes, but you know it still detects it. Wish the UI was smoother and easier to navigate. Sound isn't that great, but what TV does good there? All in all it rocks, with my surround speakers, in my small apartment.
Fantastic Smart TV
[This review was collected as part of a promotion.] I love this Samsung TV. The picture quality is unreal! I use it mostly for streaming, which is extremely seamless with the smart TV technology that Samsung has really made me a fan of when it comes to their user experience. I use it for Netflix, Hulu, HBO max, YouTube—name it! I also use it for gaming. Using a Nintendo Switch, as well as a PS5, there is a huge difference in those two consoles not only limited to resolution but I honestly would never even truly notice that difference because of how actually CRYSTAL CLEAR this television is and how it absolutely allows for just the utmost quality in whatever device I'm using or service I'm streaming. I also really love that you can integrate it with your Samsung account and use it with Smart Things. Samsung has really become one of those go-to top tier choices in the world of TV'S, along with all the other fantastic products, they continue to being just honestly the best experiences when it comes to products and smart technology throughout your whole house/life as someone who also has a Samsung Galaxy phone and a galaxy smartwatch. They just never fail to impress. Love it, and absolutely worth every penny. (and the cool thing is, they aren't unreasonable in price by any means! I think I actually got an excellent deal on this TV when I purchased it about a year ago!) Highly recommend any of their TV's, including this one. Lastly, Samsung has truly nailed it when it comes to the smart TV menu/user experience. Best I've seen!
Love it
[This review was collected as part of a promotion.] I love this tv. I spent a lot of time looking around for the right tv. I didn't want it too big or too small. It lived up to my expectations. Only reason why I'm giving it 4 stars is due to the speakers not having the best quality when listening to music. Overall , love it!
Sound goes in and out!!!
i gave this t.v a 3 star rating because i've only had the t.v a little under 2 years and the sound goes in and out. im disappointed because i read the reviews and seen others said the same thing. the picture is great but the sound doesn't last with this brand.
Smiles: Thank you for purchasing the Samsung TU7000 TV. We appreciate you sharing feedback regarding the sound issues you are experiencing. It could possibly a source issue, but if you are hearing an audio delay across all sources/channels and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay Please know that our 2020 TVs do have an audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay. On your TV go to: Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Thank you for choosing Samsung, we hope to hear from you. - Samsung Advisor