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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 1,581-1,590 of 10,226 reviews
Sep 15, 2020
Reviewer name: ItsMEEEEE
5 out of 5 stars
5 out of 5 stars review

This product has great features.

[This review was collected as part of a promotion.] Great picture and sounds quality. Easy setup. System will notify when a system update is available and auto update. Kid friendly, tons of free movies and channels from Samsung. One of the best purchases made 2020. This TV has some of the best reviews on all platforms.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 2, 2020
Reviewer name: Cheo96
5 out of 5 stars
5 out of 5 stars review

This product has great convenient features

[This review was collected as part of a promotion.] Well to be honest it was love at first site I saw it and I said I need it and I arranged everything and got it a soon as I got home I plug everything in and put a movie first and it was surreal now the rest is history

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
May 25, 2022
Reviewer name: MSE917
5 out of 5 stars
5 out of 5 stars review

Best TV in the house

[This review was collected as part of a promotion.] The picture quality of this tv is excellent, the size is perfect and the sound is great. I purchased a Samsung sound bar to enhance the tv sound but the tv sound alone is just fine. My daughter purchased the 50 inch and I plan to get one for the guest bedroom.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 28, 2022
Reviewer name: Bigdogmom68
5 out of 5 stars
5 out of 5 stars review

Great TV, Great Price

[This review was collected as part of a promotion.] I love the smart TV features. Finally kicking the cable habit! The Color is great, no screen glitches or slowness. Sound is not do great, but we bought a soundbars for that. Couldn't be happier unless it made my coffee for me.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Bigdogmom68, We are happy to hear that you are enjoying your 4K TV and are so glad to help you kick the cord! Please know we are here to help if you have any questions or need help. I do recommend enabling Auto Updates so you do not miss any Firmware Updates that come out. Who knows, maybe one day it will make your coffee? To enable, go to Settings > Support > Software Update, then select Auto Update. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 4, 2024
Reviewer name: grumpygreg2000
1 out of 5 stars
1 out of 5 stars review

Dog years?

Purchased on 05/09/2020 from big box electronics store, died on 05/28/2020. Black screen of death. Power light comes on and off but nothing but black screen. Tried to return, but told return window was only 14 days at that time. Still have unit, hoping one day I'll get something done, either repaired or replaced. No I would not trust this tv or recommend to anyone. Maybe the big blue electronics store with yellow tag operates in dog years. 14 days actually equals 30?

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Mar 5, 2022
Reviewer name: Taxi
3 out of 5 stars
3 out of 5 stars review

Great Picture, but......

great picture on this tv, however! the software is awful, layout of apps on home screen are awful and i've not yet found a way to move apps or delete apps i do not want. remote is not user friendly at all, needs backlit keys. placement of small keys which often get hit by mistake and you end up somewhere you don't want to be. they are hard to find with no backlighting. also, airplay is buggy and often won't work or hangs up. resulting it many shut downs and restarts. no chromecast to download and use that i've found. chromecast is generally more reliable on my other tv's. i'd not likely recommend this tv to anyone based on the software and remote. even though it's a great picture i'd not buy another one.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Taxi: While it’s great to hear that you’re loving the image quality of your TU7000 TV, I’m very sorry to hear of the difficulties you experienced with the apps, remote and airplay. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Advisor

Apr 9, 2021
Reviewer name: Chantel
5 out of 5 stars
5 out of 5 stars review

This product is a must have.

[This review was collected as part of a promotion.] There's nothing better than coming home from a long day at work or school to a home cooked meal & a good ol' movie playing on my 82" Samsung 4K smart TV. I just love to lay back on the sofa & kick my feet up while enjoying the big screen with the clearest picture I've ever seen & the most amazing sound. It's like being at the movie theater but in the comfort of your own home. ❤

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 27, 2022
Reviewer name: Gest19
5 out of 5 stars
5 out of 5 stars review

Very nice tv

[This review was collected as part of a promotion.] Great tv overall the quality of display is fantastic, the sound is great too. The unboxing was easy because the TV is super light the set up was simple. If you're looking for a good quality tv I would recommend you checking this one out.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 27, 2022
Reviewer name: Michael
5 out of 5 stars
5 out of 5 stars review

Totally took our TV experience to another level!

[This review was collected as part of a promotion.] Love it! Completely exceeded my expectations. Took our TV game to the next level by providing super crispy display and audio. Everyone thinks we have a sound bar! I'm like nope that's the tv by itself, but the sound bar is coming next!!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 27, 2022
Reviewer name: JamieJ
1 out of 5 stars
1 out of 5 stars review

Poor Quality

[This review was collected as part of a promotion.] I wish I would not have purchase this TV , it has poor volume on it . You have to max out the volume to be able to hear and that is still not loud enough . I will never purchase a Samsung TV or any other product again.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi JamieJ, I am so sorry to hear that you are not satisfied with your TU7000 TV's volume quality. Samsung prides itself on high-quality products and a great customer experience. Please know we are here to help you. There are several features you can adjust that may help resolve your issue with low volume. 1. Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume = On. 2. Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound. 3. Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode. Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. Finally, please ensure your Firmware is up to date. Go to Settings> Support> Software Update. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor