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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,583)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 1,541-1,550 of 10,219 reviews
Oct 11, 2021
Reviewer name: Samsungian
4 out of 5 stars
4 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] Great TV! Great image! I only have two honest problems and that's all. HDMI 2.1 is not included, so gaming in 120fps is not able to be done, but 60fps is! As far as actual gaming goes! It's amazing definitely a notable feature of the television! Quality of 4k streaming is also amazing. Every video I've streamed has always come out to look great! Even If the show is old. My final issue is the Menu Lag, unfortunately the menu lags behind on simple tasks. Besides the two problems this is an amazing TV I would highly recommend to a friend.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 19, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Well packaged arrived undamaged

50" tu700 cons: buggy firmware kept switching input to computer that was off then complaining about no signal. picture dim and muddy. manual also dim hard to read. pros: tv packed extremely well no damage though carton punctured. conclusion: did a factory reset then plugged in my roku since tv wouldn't display hulu. if i had a do-over i get a regular tv and add streaming devices. afraid to dissemble for return bc might cause damage.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

MIICHAEL: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear dim. A new firmware update has been released to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Dec 30, 2021
Reviewer name: G-view
3 out of 5 stars
3 out of 5 stars review

Decent Tv

This tv has a decent picture. My complaint is that I watch lots of hockey and you can see vertical banding against the white background during camera movement. It's not terrible, but I find myself focusing on it. For movies and tv shows the picture is good! Nice and bright.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Hi G-view, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Oct 6, 2020
Reviewer name: Setituponmyown
5 out of 5 stars
5 out of 5 stars review

It's All About the Connectivity

[This review was collected as part of a promotion.] Great picture and sound, but the best feature is the incredible simplicity of connecting other devices.I can connect my MacBook Air with one click, including both picture and sound-both are outstanding, the sound on the Samsung is better.Zoom and Go To Meeting are an entirely upgraded experience.I can actually read Excel spreadsheets without having to increase the size so much that most of the worksheet is out of view (like in the MacBook Air).Connecting to Amazon and Netflix is also simple.This is the easiest set up of any TV I have ever owned.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: Javi
5 out of 5 stars
5 out of 5 stars review

This product has a great resolution

[This review was collected as part of a promotion.] Was a good experience got this tv, have a good resolution, The size is very good for a small room, the resolution of the games is super good, although it is somewhat slow to respond when changing channels, I recommend this tv

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 24, 2022
Reviewer name: Murphy
5 out of 5 stars
5 out of 5 stars review

Picture perfect!

(This review was collected as part of a promotion.) I bought this a few months ago so far it's the clearest crisp picture I've ever had on a TV. It's so clear it's like the characters are here in my living room ready to step off the screen! Just great

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Thank you, Murphy! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Sep 16, 2020
Reviewer name: SlowPoke
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] The picture on this TV is amazing. Even old movies and TV shows look more realistic. It actually took me a couple of days to get used to how much better older shows looked on it. It also has a lot more features than I had anticipated. My only gripe is that I wish that I would have purchased it a lot earlier.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: Kingpin311k
4 out of 5 stars
4 out of 5 stars review

Time for an upgrade??

[This review was collected as part of a promotion.] My wife and I have been window shopping for a new tv for months. We finally made the decision to go with the 65” Samsung 7 series 4K UHD. The tv itself has great picture quality from video games to sports. It's especially nice for new movies released in 4K. The audio is fine for a smaller room, but I would recommend a sound bar or some type of external speakers if you want a good range of sound at higher volume. I would definitely buy this tv again. Only issue I've had is the smart tv feature can be a little slow. This could very well be an internet provider issue as I have not tested the tv on any other internet setup.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 19, 2022
Reviewer name: CrimeanEagle
5 out of 5 stars
5 out of 5 stars review

Good compact TV with good resolution and features.

[This review was collected as part of a promotion.] I use it mostly for watching Youtube content and playing video games. It gets the job done. I like the screen resolution and compact size of this TV that fits exactly where I needed it to be. And, of course, it is very affordable.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 6, 2020
Reviewer name: Notsmart
3 out of 5 stars
3 out of 5 stars review

Picture is great

[This review was collected as part of a promotion.] The picture is great on my TV but if you are going to Download and watch channels on your TV instead of using a Roku, buy a different TV. Some channels stop in the middle of the show and exit out of the channel entirely. Then when you go back into the channel, it refuses to play.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

Notsmart: Thank you for choosing the TU7000 Smart 4K TV and taking the time to share your experience. I am very sorry to hear that your apps are not working properly. Please check your network connection. When the network speed is slow, the app may not work, or its image quality may be poor. If you have an app that is freezing, not loading, or crashing, you can try cold booting your TV, updating your TV's software, deleting and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions