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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 1,341-1,350 of 10,226 reviews
Aug 7, 2020
Reviewer name: CeCe
3 out of 5 stars
3 out of 5 stars review

Mostly like this set.

for the most part i love the tv, but if you don't have a cable box but have cable don't expect to get all your channels. it took over 5 phone calls to get a somewhat helpful person. he claims it is a bug and the software people will write a patch to fix it but will take over a month to do. so while i wait i am missing half my cable channels. so until it is fixed we have a love hate relationship.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

CeCe: Thank you for your review of the TU7000 TV. Your TV has a tuner that can scan for and automatically program local channels that will appear on your channel list. Plus, an antenna will help your TV find even more channels and improve the quality of the signal. If you are not receiving all channels. First, confirm that your coaxial cable is securely connected to the TV. Then, run Reset or Auto Program • Settings > General > Reset • Settings > Broadcasting > Auto Program I hope this helps with your issue. For further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Sep 15, 2020
Reviewer name: Reverrpm
4 out of 5 stars
4 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] I went with TCL at first trying to break from Samsung as was alot cheaper, well you get what you pay for, 1.5 years later headed out to buy a new TV because the TCL died a sad death Well I have all samsung TV's now can't beat technology and value My only cons is that a keyboard mouse combo would be advantageous and internet browser is beyond slow Other than that really happy

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 20, 2021
Reviewer name: Eli11
3 out of 5 stars
3 out of 5 stars review

Good tv

[This review was collected as part of a promotion.] The tv is good overall. Apps respond quickly and theres a good amount of apps to download. The picture quality becomes blurry in dark scenes. The biggest dislike on the tv is the ads that appear in the app store and app selection.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 23, 2022
Reviewer name: Derek12345
1 out of 5 stars
1 out of 5 stars review

Dark Spots When White Or Light Colors

[This review was collected as part of a promotion.] This TV developed 2 sets of dark spots when the image is white or light colors. This really takes away from my ability to enjoy this television. It was so close to the end warranty, it is very disappointing.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Derek12345, Thank you for purchasing the Samsung TU7000 TV and for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps: 1. If any external devices are connected, check all input cable connections 2. If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines. 3. Try changing channels using the remote control. Is the issue the same on all channels? 4. Press the Home button (which looks like a house), select Source, and choose another input source. Is the issue the same on all sources? 5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test) 6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jun 16, 2022
Reviewer name: Steve146
5 out of 5 stars
5 out of 5 stars review

Great TV, Great Price

[This review was collected as part of a promotion.] I am impressed with the different features that this television offers. I appreciate the automatic change to game mode when a console is plugged in. I like that the TV automatically detects equipment that is plugged into it and identifies the product. The smart remote is great to control all of the console with one remote.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 1, 2022
Reviewer name: GardenGirl
5 out of 5 stars
5 out of 5 stars review

Great picture & easy set-up

[This review was collected as part of a promotion.] I have an older & smaller Samsung "basement" tv that has worked perfectly for years, so when my larger "living room" tv (non Samsung) suddenly died after 3 years, I decided the replacement would be another Samsung. I purchased online, picked up the next morning from the big box store, brought it home and had it set-up in less than 30 minutes. I use it just for tv viewing, with antennae and wi-fi channels. Great picture and easy to adjust the settings (color, sound, etc.) with the remote. Perfect choice for me.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 28, 2022
Reviewer name: Akeller
4 out of 5 stars
4 out of 5 stars review

This tv is great

[This review was collected as part of a promotion.] I love this tv. The game mode feature is amazing and has great colors and quality. The only problem I have had is the apple air play has had trouble connecting sometimes, but other than that I love it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 22, 2021
Reviewer name: Bluto
5 out of 5 stars
5 out of 5 stars review

Nice upgrade

I was surprised with the picture quality and overall ease of set up. It was a bit strange to use my phone to help in the set up process but it made things easy. The set up even found all the antenna channels without me scanning. I also liked that all the apps I use were already loaded on it. No issues like I have read with others.

Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: SandyLynn
5 out of 5 stars
5 out of 5 stars review

Good upgrade

[This review was collected as part of a promotion.] Good upgrade, no major issues, enjoy the size and the resolution new tv provides. For some reason, the digital antenna suddenly lost a few channels with the upgrade, not sure if that's the tv or the antenna.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Michelle
5 out of 5 stars
5 out of 5 stars review

Repeat Samsung Customer

[This review was collected as part of a promotion.] Love this smart tv. Picture and display are awesome. Easy to use. Smart things app allows all my Samsung devices to talk to one another. Samsung free channels have a variety of content to choose from. My family and I love the fireplace channel. Buy this tv!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287