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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,582)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 1,301-1,310 of 10,218 reviews
Dec 18, 2020
Reviewer name: ABAB
3 out of 5 stars
3 out of 5 stars review

Great TV, but network and app difficulty

i bought this tv and the picture is great; however, every time i turn it on, i have to reconnect it to the network. i have three other samsung's in the house and i do not have this issue with the other ones. sometimes, i am only able to access the samsung plus app. it will not allow me to access netflix, hulu, youtube, etc. i will turn it on and off and it still will not let me access it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

ABAB: Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues. You may want to go through these steps to check your network connection: 1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m). 2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.) 3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test 4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again. 5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. For further assistance or service, please contact us via any of the following options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 16, 2022
Reviewer name: mpw22c
5 out of 5 stars
5 out of 5 stars review

Easy to set up, consistently high performance.

[This review was collected as part of a promotion.] Had no issues connecting it to my home wifi network and setting it up while downloading various apps and streaming services. The picture is crisp and vibrant, no issues with that. Some start-up and processing sequences, those related to the television and not downloading or streaming, could be a bit faster but I'm not too concerned about it.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 19, 2022
Reviewer name: SYSKIYOU
5 out of 5 stars
5 out of 5 stars review

Great TV with nice features

[This review was collected as part of a promotion.] It's a great tv. Clear picture and nice sound. We are using the stand that it came with that works fine. Came with Samsung TV which I use often for cartoons for my kids. It's hooked up to internet, you can access streaming services straight from the TV and also smart things which let's me control the TV with my phone. We do a lot of gaming and it's great for that as well.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jul 16, 2020
Reviewer name: MARY BRYAN
1 out of 5 stars
1 out of 5 stars review

Defective piece of crap

i pirxhased this tv in april to replace the 32” samsung i have had since 2008 in my bedroom. the first three months were great now the screen has a row of pixels out and the control panel needs to be replaced. samsumg is repairing rather then replacing the defective tv. i sold electronics for many years and i have owned and still own many samsung products. this is the last samsung product i will ever purchase. this tv needs to be pulled from the line up and redesigned if this is an issue many people are having.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

MARY: Thank you for sharing your experience with the Samsung TU7000 TV. I am very sorry for the issues you have encountered with dead pixels and understand your frustration. Your user experience is very important to us and will be shared with our teams. Should you wish to check the status of your repair or need any further assistance, please contact us: Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Sep 15, 2020
Reviewer name: FamFirst
5 out of 5 stars
5 out of 5 stars review

Excellent Picture Quality and Sound

[This review was collected as part of a promotion.] My family loves this television! With everything shut down because of the pandemic, we are still able to have movie nights in the comfort of our home. The picture quality makes us feel as if we are in the movie too!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 10, 2021
Reviewer name: SumitDevgan
5 out of 5 stars
5 out of 5 stars review

I love the picture quality of tv

[This review was collected as part of a promotion.] I love the picture quality, it's big screen. I love the sound. Good thing it has all apps. And now samsung is providing free samsung plus tv which provides user various movies, shows, news, sports to watch. Giving all variety of content. The only issue I am facing right now is with 5g connectivity. Recently I had 5G AT&T network , sometimes TV don't connect it, I have to reboot it by pressing power button of remote. After that it connects successfully. Overall I am very happy with the TV. I love it. I am using samsung product in all my life, I have trust in samsung. I have samsung 4k tv then I have UhD, I have samsung sound bar. Even all my mobiles are and were samsung only. I have initially samsung flip phone, samsung galaxy s6, galaxy 9, note 10 plus. Now my wife and me having samsung A700 and note 20 ultra plus. Overall I have trust it and love samung products.

Review from Samsung US
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Sep 30, 2020
Reviewer name: Furbz509
5 out of 5 stars
5 out of 5 stars review

Samsung 58 4k smart tv

[This review was collected as part of a promotion.] Wow just blown away by the TV. I have owned samsung products along time and this one definitely blew me out the water. Love the picture quality easy remote functions and able to access internet and apps this is definitely a product you should get I wouldn't hesitate to suggest this tv to anyone asking for a recommendation for a smart tv. Samsung by far is a 10/10. Love how is has tv+ built in added free channels and its easy simple to navigate. This is a must have for anyone when it comes to having a tv in your home.

Review from The Insiders
Helpful?6GUNJZNN8V5013625507287
Oct 25, 2022
Reviewer name: Rivka39
5 out of 5 stars
5 out of 5 stars review

Great TV for the price.

[This review was collected as part of a promotion.] Always gone with Samsungs and had good experiences. They last a long time and have never had any issue with them. This TV is no exception - easy to set up, great picture, good sound quality, and nice features. The included apps work very well.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 17, 2020
Reviewer name: turtles
4 out of 5 stars
4 out of 5 stars review

BEST INVEST DURING THIS COVIC ERA

[This review was collected as part of a promotion.] never had a samsung tv after friends recommended this tv to me and how I could u the smart feature from my samsung 9 to mirror screen my content I'm a very happy man I will upgrade to a 65 once I could ....that sound bar will make my room rock

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 6, 2020
Reviewer name: BEOWULF
5 out of 5 stars
5 out of 5 stars review

Crystal Clear

[This review was collected as part of a promotion.] Theres so much to like about this TV. It has a great picture. Its extremely thin and light. The remote control is very simple and easy to use. The sound quality is amazing. I am extremely pleased with this TV.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287