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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,582)
  2. 4 stars18% (1,927)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (605)
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Showing 1,281-1,290 of 10,218 reviews
Jul 27, 2022
Reviewer name: Sadsamsung
2 out of 5 stars
2 out of 5 stars review

Not happy

[This review was collected as part of a promotion.] It never stays connected to the internet. I've had the tv since 2020 and since then it's probably been connected to the internet about three months and that's not consecutively. Now I have to connect something else to it in order to enjoy the tv. I even put it closer to our wifi box and it still doesn't connect. Not very happy with my purchase. And I was a Samsung fan

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 16, 2020
Reviewer name: Butterball6682
5 out of 5 stars
5 out of 5 stars review

Great quality at a great price

[This review was collected as part of a promotion.] Absolutely live our decision to purchase our Samsung tv! We replaced our more expensive but less quality LG tv with this Samsung and couldn't be happier! The picture quality and sound quality are amazing! The smart features including the built in compatibility to our Apple devices are a plus! I would highly recommend Samsung products every time! Very happy with our decision!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 6, 2020
Reviewer name: Louie1340
5 out of 5 stars
5 out of 5 stars review

The best TV I have ever had!

[This review was collected as part of a promotion.] The set up on this TV is one of the quickest and smoothest transitions you will ever have. It will recognize all your devices instantly and if not it walks you through the entire process for manual set up. Best part is the remote automatically pairs and becomes universal no matter the device. The remote is simple and easy to use and I love the added ease of the application buttons. Samsung has created great picture quality not mention your TV automatically goes into to game mode. Overall just a great product

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 21, 2020
Reviewer name: NavyOsprey
4 out of 5 stars
4 out of 5 stars review

Good value TV with great picture and sound

[This review was collected as part of a promotion.] I am very satisfied with my new TV purchase, so far. The TU7000 is one of Samsung's baseline TV models, but has a clear, crisp picture and great sound. I would recommend this TV to others who are looking to purchase a TV at a lower cost. I watch TV shows, movies, sports, and news on my TV and it is more than adequate for those things. The only con to this TV that I can think of is the confusing to navigate home screen when selecting apps to watch.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Oct 22, 2020
Reviewer name: mandolinus
4 out of 5 stars
4 out of 5 stars review

Great value

[This review was collected as part of a promotion.] TV is easy to setup, has very good image quality, and sounds quality works well. System has plenty of apps and are also easy to use. I assess for the money is an excellent pick. However, If I have to be picky I would say sometimes TV doesn´t connect to wifi, at times voices are a little hard to hear, music o FX sounds come to loud, and some codecs aren´t available nor able to obtain.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Apr 11, 2021
Reviewer name: SxYRiMi
4 out of 5 stars
4 out of 5 stars review

4k

[This review was collected as part of a promotion.] I love the TV it is really delicious however it is not at 120hz and that is what I thought I was getting when making this purchase due to my family and I being huge gamers and movie watchers All in all its a good tv

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Aug 23, 2022
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Brand new tv with sound malfunction

[This review was collected as part of a promotion.] Bought a brand new tv, came home set up the entire thing to find out that the sound came with a problem. Need to put the volume more then 50 to hear something. Always had LG and the one time I make the switch this Happens.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi, paulnetojr, Thank you for sharing your experience with low volume on the Samsung TU7000 TV. I understand how frustrating it is when your product is not working as expected. I have a few setting adjustments for you to try that should help resolve your issues. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. 2) Adaptive Volume automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode. Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. For more help, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Jul 27, 2022
Reviewer name: Budb007
5 out of 5 stars
5 out of 5 stars review

Multipurpose

[This review was collected as part of a promotion.] This TV's is solid no matter which application I use it for. From gaming to tv the refresh rate keeps everything on point. The definition far surpasses other TV's I've had giving me a clear picture. Highly recommended!

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Sep 17, 2020
Reviewer name: meghandandrea
5 out of 5 stars
5 out of 5 stars review

Literally Crystal Clear

[This review was collected as part of a promotion.] I am impressed by my new Samsung Crystal UHD 4K TV. Since I Already have a Samsung account, the setup process was quick and easy. I launched the SmartThings app from my smartphone and the TV just about set up itself. The picture quality is incredible! I was watching a baseball game and I felt like I was on the field. I understand why they used Crystal to name this TV because it is literally crystal clear. I can see newscasters wrinkles up close, not to mention it feels like they are in my living room! I can't wait to cuddle up on the couch and binge watch a show on Netflix. On my old TV I had a soundbar, however I will not need one with this TV because the quality of the sound is impeccable. I do not need two remotes anymore! The OneRemote is great because it automatically detects and controls all compatible connected devices. I can even control the TV with my Amazon Alexa. The AirPlay 2 works with my smartphone so I am able to play music and videos easily. This is the best television I have owned and highly recommend it!

Review from The Insiders
Helpful?6GUNJZNN8V5013625507287
Jul 4, 2020
Reviewer name: alieannie
3 out of 5 stars
3 out of 5 stars review

Picture Too Dark - can't fix it

this tv has a clear picture and it was a good bargain (provided this issue is fixed). however, watching dark scenes in movies is impossible. i've tried everything from increasing the brightness and turning off the ambient light and eco-controls to following a youtube video about increasing some of the pulse wave modulation controls (that helped a little). the tv feels like it is trying to control every aspect of the environment which it obviously cannot do. this was my first samsung purchase after a sony; i'm pretty disappointed. other minor inconveniences - a remote that is not very intuitive, cludgy app downloading & features that sometimes don't work for whatever reason. this tv is either not quite ready yet or is just being dumped on consumers.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from OBA

alieannie: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. To update your software using USB, please check for the latest version on the Samsung website. If you have an app that is freezing, not loading, or crashing, you can try cold booting your TV, updating your TV's software, deleting and downloading the app again, and a completing full reset of Smart Hub to correct the issue with the app. Here is a link to a step-by-step trouble shooting guide to get you started: https://www.samsung.com/us/support/troubleshooting/TSG01003027/ Additionally, we appreciate your thoughts regarding the remote design and they will be shared with our internal teams. For further assistance, please contact Samsung TV Support at 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions