Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA forAmazing Picture and Value
[This review was collected as part of a promotion.] I've been using Samsung products for about 15 years now, and have switched most of my A/V equipment over to the brand. This TV was very well priced for the picture quality and size. Despite having a mother board issue - which was fixed for free by Samsung qualified technicians in my home - this has been the best TV I've owned in the last 15 years. The on board apps make streaming a breeze - and I've never had lag, picture quality issues or otherwise. The on board speakers are a bit weak, but that's where the soundbar comes in the play. No other complaints. All around fantastic product!
Fantastic Graphics
i am amazed at the quality of graphics and simplicity of use. i do have a problem when utilizing the remote interface on the internet. the arrow or mouse function is somewhat clunky, slow and very difficult to operate. i think when the technology reaches better standards, it should be a very easy function to interact when used.
great features
[This review was collected as part of a promotion.] love this tv cause its easy to use and the smart tv is just perfect to connect to you tube Netflix and Disney for the kids also the quality of the tv is just perfect. the only thing about Samsung tv is that the sound is very low need to put high to listen to it, especially when watching a action movie
Great picture and works well with my soundbar!
[This review was collected as part of a promotion.] I use my Smart TV for streaming, movies, watch NBA games and workout videos. It also works really well with mySamsung soundbar. It is easy to set up and easy to get to streaming apps. 10/10 would definitely recommend!
Zero Stars - selling known faulty feature
samsung is selling a tv with a known function issue that dims entire dark scenes. i don't understand why i would not want to see the details. i want to watch the whole movie and not just the light parts. i texted with support and was told "i've checked my resources and see that the tv model that you're referring to has frame dimming technology so whenever a dark frame appears it dims the entire frame instead of that particular area. this is normal functioning with this model tv." it is a known issue but samsung hasn't push some type of update that allows us to shut it off or quit selling a faulty tv. i can't enjoy some of my favorite shows with dark scenes and have watched on my phone. pointless to have 65" tv if it doesnt work. please fix this with an update or quit selling.
Celina: Thank you for purchasing the Samsung TU7000 and for your review. I am very sorry you are viewing scenes that appear too dark. Samsung is aware of the problem, and a new firmware update will be released soon to address this issue. Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for conveniences. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ If you need further assistance or have any questions, please contact Samsung Customer Support. 1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions
More problematic than smart
bought this tv hoping to have a full solution for all my streaming apps. not the case. apps often display erratic behavior. tv's os is surprisingly slow for a linux platform too. picture quality is good. but needed to buy a roku, essentially rendering this tv as “dumb” and wasting some cash.
CDavinci: Thank you for choosing this Samsung TU7000 4K Smart TV. I apologize for the issues you are experiencing with your apps. The issue with the Apps may be related to your network connection and quality. We suggest you try the following: 1. Use 5G WiFi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Select Settings- Support- Software Update, then select Auto Update. Additionally, to optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. I hope these tips help resolve your concerns. Should you need further assistance, please contact our Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Samsung crystal tv
[This review was collected as part of a promotion.] I love how all the pictures and movies show. It allows me to connect with my fire stick with using multiple remotes. I can connect my device and listen to my music. I really enjoy the Samsung family.
Live TV
apparently at 56 years of age i've never really owned a television. at least this one makes me feel that way. we finally traded in our old (but at the time, very expensive) dlp television because we got tired of replacing bulbs and it was omitting a constant buzzing sound. sure it was huge and had great color, but this...we plugged in our new crystal tv and were blown away! the picture was so clear, i felt like we were watching live tv! even old sit-coms came to life and looked theater quality. i wish we had replaced our old one years ago. now we have to rewatch all of our epic movies again on this electronic marvel!
Defective piece of crap
i pirxhased this tv in april to replace the 32” samsung i have had since 2008 in my bedroom. the first three months were great now the screen has a row of pixels out and the control panel needs to be replaced. samsumg is repairing rather then replacing the defective tv. i sold electronics for many years and i have owned and still own many samsung products. this is the last samsung product i will ever purchase. this tv needs to be pulled from the line up and redesigned if this is an issue many people are having.
MARY: Thank you for sharing your experience with the Samsung TU7000 TV. I am very sorry for the issues you have encountered with dead pixels and understand your frustration. Your user experience is very important to us and will be shared with our teams. Should you wish to check the status of your repair or need any further assistance, please contact us: Samsung TV Support is available at 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions
A solid Television
[This review was collected as part of a promotion.] I use my Samsung for casual gaming and tv watching. It's been perfect for my to that extent. The sound and picture quality are both great. I don't love the different volume setting but that's my one compliment honestly.