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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 1,171-1,180 of 10,226 reviews
Apr 28, 2022
Reviewer name: EWSparky
4 out of 5 stars
4 out of 5 stars review

Very pleased with the Extras

I bought this TV a few weeks ago. It was very easy to set up. The picture is very clear and colors are realistice. The only thing I would improve on is the built-in speakers as they lack volume. I ended up having to buy a sound bar so I could hear the TV.

Review from Samsung Canada
Helpful?6GUNJZNN8V5013625507287
reply from Operations

Hi EWSparky, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV! 

Aug 22, 2022
Reviewer name: Wolfee1969
4 out of 5 stars
4 out of 5 stars review

Decent for the price.

[This review was collected as part of a promotion.] Home use, streaming and Ota. Screen clarity is decent for entry level, could be brighter. Menu settings are easy to navigate and the processor does a decent job controlling functions. Annoying that app menu pops up when turned on. Internet browser works well even though no physical keyboard or mouse. Can stream video through browser which is nice. The onboard sound is decent with full tonal quality and richness. Recommend turning bass down as there is distortion when playing action scenes. Optical works well. Volume is obviously fixed in this setting and receiver volume must be used. If tv speakers are used when using optical, there is a chamber/hall effect that is Annoying. Turning down tv will remedy. Remote works well but button feel and layout in dark room settings is cause for many mis presses on remote unless you can memorize the lay out by feel. Have owned the 65 and 55 models about one year. Longevity remains to be seen. Overall, for this price point there are options with a brighter picture. Vizio comes to mind. However the sound on that brand is lacking and if not internet connected a message appears center screen telling you to connect to internet and will not go away on ANY source. And as of 1 year ago, there was no way to turn this notification off. Overall, am satisfied with both purchases.

Review from Samsung US
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Jul 12, 2022
Reviewer name: Al K
5 out of 5 stars
5 out of 5 stars review

Great Features, Great Picture Quality

I have been enjoying the 75" for about a month now. The picture quality is fantastic, and I have paired it with a Samsung Sound bar, which provides a full experience. I was surprised with the picture quality considering the size of the TV, my first 75'. The tv itself is nice and sleek, which makes it look clean with it mounted with concealed wiring. I definitely recommend.

Review from Samsung Canada
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reply from Operations

Thank you, Al K! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Jan 5, 2023
Reviewer name: Allan988
2 out of 5 stars
2 out of 5 stars review

Not happy

Got this tv in mid December 2022 and I'm not really happy with it. I had a 65” Amazon fire tv Omni Series before this one and the fire tv beats this tv all day long. I purchased the fire tv in the summer and I was having some blurry issues with it. I thought it was the tv since it wasn't a well none tv like lg or Samsung so I purchased this Samsung tu7000. Once I got the Samsung hooked up, it was having the same issues as the fire tv so it must be shows or the internet or something. I find the picture on this new Samsung really dark. I have it set to standard but it's just really dark, and if I put it on dynamic, it's to bright and I find it glares sometime. My other Samsung tvs are way brighter on the standard mode, not sure why this tu7000 is so dark. The sound isn't as good as my other samsung tvs either, which is disappointing but it's a lot better than the fire tv. The fire tv was a lot easier to use with Alexa. I purchased the tu7000 because it said it worked with Alexa, But the remote didn't have a voice button. So I'm not exactly sure what works with Alexa means. I purchased an Amazon echo dot and tried to hook it up to the tv but it doesn't seem to do anything. I'm going to call in and see if I can get some help with that. But overall, yes I'm disappointed in this tv. And I'm very disappointed if I can't get Alexa to work to change the volume, turn tv off and on, change apps, pause, rewind etc.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Allan988, Thank you for letting us know about your experience with the TU7000 TV. Please know we are here to help. I recommend adjusting the below settings to improve your picture and sound. Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions. Additionally, there are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode. You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings. Regarding Alexa, the TU7000 TV will work with a stand-alone Alexa device, but it does not have one built in. I hope this helps you enjoy your experience. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Jan 27, 2023
Reviewer name: AnimalLover
5 out of 5 stars
5 out of 5 stars review

Another great Samsung TV

Bought this for myself for xmas to replace another older (14 yrs) Samsung TV. The picture and sound are great. I love that it works with my Google Home as it makes the 'sleep' function easy through it as otherwise you need to go through a few steps to get to the sleep option (my last remote had it on it which was wonderful). I definitely recommend Samsung TVs (I have a 65" in the family room).

Review from Samsung Canada
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Oct 13, 2022
Reviewer name: Harris
5 out of 5 stars
5 out of 5 stars review

Ease of use

[This review was collected as part of a promotion.] For an economical TV or lower priced TV it is a steal, alot if TV for a very resonable price. The features are easy to navigate the pre installed apps are great and finding new apps is a breeze. If one is looking for a good TV on a budget then this would be just what your looking for.

Review from Samsung US
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Oct 25, 2022
Reviewer name: NeeNee
1 out of 5 stars
1 out of 5 stars review

Don't buy this TV

[This review was collected as part of a promotion.] This TV has a mind of its own! It changes channels on a whim. Sometimes it won't power up and I have to unplug to restart. The picture is clear but that's the only positive. The remote is way to many unnecessary buttons and the set up is confusing. Not user friendly. I've had TV for 2 months and am returning

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi NeeNee, I'm sorry to hear about the issues you have been experiencing with the TU700D TV changing channels and not powering up. I have a few recommendations that may help resolve these issues. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. Next, if this does not resolve the issue, please try resetting your TV's Smart Hub, as this should resolve the power-off issue. Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. Finally, please know Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 6, 2020
Reviewer name: Kepnik
4 out of 5 stars
4 out of 5 stars review

Great picture, ok sound

[This review was collected as part of a promotion.] We bought our Samsung about 3 months ago it was an “open box” special so we were a little skeptical to say the least. However it was the best decision we could have made, so much so we bought another 65' Samsung just a moth later for our family room and love that as well. The only negative I would have is I believe with the sound bar it would make it that much better.

Review from Samsung US
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Oct 7, 2021
Reviewer name: Larryme myswkf and I
3 out of 5 stars
3 out of 5 stars review

Two too many remotes

we bought the TV a month ago screen quality is great. I am unable to get the TV linked to the TELUS remote or the TV remote to control the Telus cable box. As a result I now have two controllers. THe tv remote to control volume the Telus remote to control channels

Review from Samsung Canada
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reply from Operations

Hi Larryme myswkf and I, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

Apr 15, 2021
Reviewer name: 007BOND
5 out of 5 stars
5 out of 5 stars review

This TV model has great features

[This review was collected as part of a promotion.] I use this Samsung TV primarily for movies. One cool smart feature I enjoy is connection to Netflix. The sound and picture quality are great. I have this connected to a Samsung sound bar which brings out the real Cinema experience.

Review from Samsung US
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