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Customer reviews for SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA for
SAMSUNG 70" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN70TU700DFXZA
4.4 out of 5 stars
stars
10.9K ratings10.2K reviews
  1. 5 stars69% (7,587)
  2. 4 stars18% (1,928)
  3. 3 stars5% (586)
  4. 2 stars3% (280)
  5. 1 star6% (607)
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Showing 1,151-1,160 of 10,226 reviews
Aug 13, 2022
Reviewer name: Rio L
2 out of 5 stars
2 out of 5 stars review

Not the best tv I've purchased

i purchased the samsung tu7000 when one of my children threw a tennis ball which hit the screen of my beautiful lg. loved that tv. i needed to get a tv that day, so i rushed out and bought this one. i bought too quickly, and i must admit that the low price was attractive. now i know why it was so cheap. each time i turn it on the color is faded, so i need to reset the picture. it's annoying. at first i thought it might be a minor glitch, but it must be adjusted each time you turn it on. i thought it might need a software upgrade, but nope, it says that its up to date. i didn't do enough research on the tv; found out later that it was a 2020 model, so i screwed up. you get what you pay for. i won't buy samsung again.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Hi Rio L, Thank you for your feedback on the Samsung TU7000 TV's picture quality. Please try the following troubleshooting tips to prevent your TV from reverting to the previous picture settings. You can change the dimming feature of your TU7000 TV by adjusting some of the energy efficiency features designed to reduce power consumption. The Eco sensor automatically adjusts the brightness level of the TV according to the ambient light level. If the Eco Sensor has changed the screen's brightness level, you can select Min. Backlight to manually adjust the minimum screen brightness. You can also disable these features for a steady brightness setting. You can adjust Brightness Optimization, Brightness Reduction, Motion Lighting, or Contrast Enhancer by going to Settings > General > Power and Energy Saving > and adjusting the Brightness Optimization, Brightness Reduction, and Motion Lighting. Next, let's make sure your TV is on Home Mode. Please do so by heading to Settings>General>System Manager>Usage Mode>Enter Pin>Click "Home Mode." If these settings do not prevent your TV from changing Picture Settings, please allow us to make this right by contacting us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the 'Support' link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 18, 2020
Reviewer name: Davi
5 out of 5 stars
5 out of 5 stars review

Beyond expectations for the price tag

[This review was collected as part of a promotion.] We use the TV to watch series and movies and concerts (we don't watch sports). We had a 2009 60'' Samsung that after 11 years we chose to change for this. We used to have the old TV connected to a 2009 Yamaha AV receiver with 6 speakers and a Sub. Our budget was capped and this TV matched it. To our surprise, when we connected the Yamaha AV receiver works automatically in sync with our new Samsung TV and we only use Samsung's remote or app. This is quite comfortable because all equipments turn on and off automatically, considering late at night we usually leave something on because we are too tired. Also turning up or down the volume from one remote or app is very convenient. Finally, to our surprise, integration with iOS and Apple devices and services is so good we don't even use our Apple TV anymore as we get most of the experience of Apple TV, AirPlay and Apple Music right from the TVs option. We are super pleased with this new TV.

Review from Samsung US
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Sep 18, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

This product has Great Features

[This review was collected as part of a promotion.] I Love it specially For WORKED and SCHOOL :This model is substantially similar to the 75" Class TU7000 Crystal UHD 4K Smart TV (2020) and your review will be posted associated with that mod864-740-0692

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
Jun 16, 2022
Reviewer name: Oldgolfer
1 out of 5 stars
1 out of 5 stars review

I hate this TV

[This review was collected as part of a promotion.] This is my second Samsung TV the first I still have and I like it but this one I hate. This TV is too dark and will not get any brighter I have all the settings as high as I can and some movies are impossible to watch they are so dark you can't see them. I have read reviews from other owners and they say the same thing the TV is too dark and will be my last Samsung product. By the way I purchased a Samsung washer and dryer and gave them away after only a couple years they were junk also.

Review from Samsung US
Helpful?6GUNJZNN8V5013625507287
reply from Samsung Brand Ambassador

Oldgolfer: I am sorry to hear that you are not happy with the brightness levels of your picture. If the colors on your TV are correct but just a little too dark or bright you can try the different Picture Modes or manually adjust the Brightness settings to your liking. Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic Or manually adjust the Brightness and other settings to your liking. Press the HOME button on your remote, then navigate to: Settings > Picture > Expert Settings You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings> General> Eco Solution> Power Saving Mode. Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings> General> Eco Solution> Ambient Light Detection Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 7, 2023
Reviewer name: Deb72
4 out of 5 stars
4 out of 5 stars review

First time owning a Smart TV

I bought this TV over a month ago and generally speaking I am pleased with it. I have never owned a Smart TV and it took longer than I thought it would to set it up and getting it working with my Cable Provider. After I finally got it straight and was enjoying the TV, about two weeks later several strange things happened and the TV stopped working except for running old TV series. It kept bouncing back to some blank screen except for an icon in the upper left hand corner. Tried to unplug from the converter, that did not work. Tried unplugging the TV that did not work. Wanted to reset it back to Factory settings but that did not work. So I left the TV alone for two days and when I went back to it voilà it was back. Has not happened since but if it does I still do it know how to correct the issue.

Review from Samsung Canada
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Oct 1, 2022
Reviewer name: Setthemancaveman
5 out of 5 stars
5 out of 5 stars review

Amazing colrand graphics

[This review was collected as part of a promotion.] I bought this TV just before football season I'm a Denver Broncos fan for many years. I wanted the bigger screen but they didn't have one so I took the biggest they had. I have the NFL package so it worked out very well. Like I said the color and graphics are amazing . Playing on a grass field you can see the blades of grass as if you were standing on the field. It has a wonderful sound system in it. It has all the bells and whistles that I was looking for. Thank you Samsung for making a great TV. Looking forward to having parties every Sunday through the season.

Review from Samsung US
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Jun 15, 2022
Reviewer name: debzski
4 out of 5 stars
4 out of 5 stars review

Our New Living Room TV

[This review was collected as part of a promotion.] This is our living room TV. We watch movies and love the steaming capabilities of the TV. The only downside to this TV is that it only has 2 HDMI ports. Makes it hard to connect stereo, DVD player and any streaming device like Fire TV.

Review from Samsung US
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May 23, 2022
Reviewer name: Trucker4Life
5 out of 5 stars
5 out of 5 stars review

My Samsung

[This review was collected as part of a promotion.] I have owned just about every make of tv u can and my new Samsung by far has the Greatest Picture I've had the pleasure to watch. I will now only buy Samsung when it comes to television. Thank you Samsung!

Review from Samsung US
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Oct 25, 2022
Reviewer name: fxybx3
5 out of 5 stars
5 out of 5 stars review

Seriously the best TV we've owned

[This review was collected as part of a promotion.] The picture on this TV is so clear. It's even great when it comes to older video game systems, the image is so nice. The sound is really great. I love the edvanced settings, it especially helps when we have our soundbar on. It has a wide range of apps, but I wish it had the f1 app. The best part about this TV is we can control it with our phones using the device control feature. It's so helpful when someone loses the remote.

Review from Samsung US
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Jun 1, 2022
Reviewer name: GCapps
5 out of 5 stars
5 out of 5 stars review

Highly recommended

[This review was collected as part of a promotion.] Excellent quality TV without a premium price tag. Streams 4K over wifi without any problems. Super easy to setup, especially if you use samsung smart things with your phone or tablet. Another quality Samsung product that I've added to my collection. Not disappointed at all.

Review from Samsung US
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