Dear Valued Sam's Club Client,We strive to assist you anytime. To better assist you, don't hesitate to contact our Sam's Club Customer Service department at (800) 749-5367. Call Monday through Friday between 8:00 a.m. and 11:00 p.m. (ET), Saturday from 9:00 a.m. to 9:00 p.m., and Sunday from 12:00 p.m. to 7:00 p.m. EST. They can answer your question or transfer you to your local store to make a follow-up on the installation schedule for their dishwasher.Have a great day.-John

Good day, We understand how frustrating it can be when things don’t work as expected, especially with a product you were looking forward to using. We're here to support you. This dishwasher model features the Auto Release Dry function, which enhances drying performance by automatically opening the door 1 to 15 minutes before the cycle ends. For more details, please refer to page 34. Additionally, please refer to page 33 under the "Sound" section for instructions on how to mute the dishwasher. User manual: https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf We recommend browsing this link to help determine which steps to take when water leaks occur. Learn more by visiting the hyperlinks. Samsung dishwasher is leaking or has a leakage error code: https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149879817, to help our team pull up your information. Have a great day! Chrystel