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Customer reviews for OFFLINE-Member's Mark Hotel Premier Collection Bed Pillows, Assorted Sizes Set of 2 for
Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,087 ratings2,490 reviews
  1. 5 stars69% (4,868)
  2. 4 stars12% (846)
  3. 3 stars7% (531)
  4. 2 stars4% (310)
  5. 1 star8% (532)

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Showing 531-540 of 2,490 reviews
Sep 26, 2024
Annie
5 out of 5 stars review

Verified Purchase

Comfortable

Love this

Helpful?7IFZ4JBDUS9213624305794
Nov 29, 2022
George
1 out of 5 stars review

Not the same. Worthless.

I've had several sets of these pillows over the years, and they had always been great, but no more. These pillows are now understuffed and flat. They are absolute garbage and I'm having to buy new pillows again after only a week or two. Save your money and buy a decent set of pillows virtually anywhere else. This is the single worst dropoff in quality I've ever experienced.

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Jan 3, 2021
cfisher8
1 out of 5 stars review

Fell flat on expectations

I wanted to love the members mark pillows but after just a few short weeks they’ve gone completely flat. Trying to fluff these back up is a total pain and is more visual than substantial—as soon as you lay your head on them it’s flattened again. Maybe my massive brain weighs more in the pillow

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Jun 11, 2024
mikemcd
1 out of 5 stars review

Wash them and then tell me it's a 5-star item.

Go ahead - - Wash and dry this thing following the label instructions. Then tell me it's a 5-star pillow. Not so much. The insides will separate and deform. No amount of shaking, fluffing, pulling or pressing is going to help. You'll either have a dog bone shaped pillow or a sack with all the fill at one end. I returned the first set thinking surely they had a manufacturing defect - - but no. The second set did the exact same thing after a single wash.

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Mar 9, 2025
HLN1220
1 out of 5 stars review

New ones flatten

i aas very happy when I bought these the first time so when it was time to purchase new ones, I went back to them. Unfortunately, they are not the same anymore. They are not as fluffy to begin with and flattened within days. They are just hard flat pieces that I can no longer sleep on.

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Jul 29, 2025
Al Eudy
5 out of 5 stars review

Verified Purchase

Pillows

Great Value

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Jan 20, 2026
Patrick
2 out of 5 stars review

Inferior Quality for Member's Mark Product

I have bought the Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows (king) for two years in a row. After normal usage, for only a few months, the end stitching on one pillow (each year) came undone exposing the internal "down alternative" stuffing. Therefore, in my experience, the sewn quality is not what it should be. Otherwise, the pillows are fine. The stuffing irreversibly compresses with usage, which is why I replaced these pillows annually. I will not be buying these pillows again.

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Sep 2, 2022
SadieSandwich
1 out of 5 stars review

Not the same pillow - completely changed

These are not the same pillows and same amount of stuffing as they’ve always been. I have been buying these for years and recently they have changed. They have reduced the amount of stuffing to be completely flat in a month or two, probably another gimmick to increase profits. Pillows are just like any other flat pillow now. Not worth the money.

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Feb 20, 2022
TenPounder
1 out of 5 stars review

Straight back to Returns

I purchased the Queen size. I really wanted to like these pillows but this is what I found straight out of the bag. I also put one of these in a Queen size pillow case but by the time I got in and took it back out the pillow was all out of shape. Returning. Hopefully they have something better.

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Jan 23, 2022
Shelly
1 out of 5 stars review

Buyer Beware

I’ve purchased this pillow several times in the past, it was one of my favorites, but I returned my last order. This is not the same pillow that it used to be, it’s so flat you can fold it over and has a very strong chemical odor. I can’t imagine anyone would want this pillow. I expect much better quality control from Member’s Mark:

Helpful?7IFZ4JBDUS9213624305794