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Customer reviews for OFFLINE-Member's Mark Hotel Premier Collection Bed Pillows, Assorted Sizes Set of 2 for
Member's Mark 2-Pack Hotel Premier Collection Down Alternative Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,087 ratings2,490 reviews
  1. 5 stars69% (4,868)
  2. 4 stars12% (846)
  3. 3 stars7% (531)
  4. 2 stars4% (310)
  5. 1 star8% (532)

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Showing 541-550 of 2,490 reviews
May 30, 2025
Signature Moves
1 out of 5 stars review

Not like before.

These pillows used to be everthing wonderful. Now they're mostly air and thin teddy bear stuffing. They don't hold their form or have weight like they used to. You might do ok with 4 of them double sacked, but one at a time, no good. You cannot elevate your head or prop yourself up in bed with these.

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Jan 22, 2019
Vern
1 out of 5 stars review

They are not the pillows they used to be

I have been buying these pillows about once year since they became available. I like a firm pillow and these lasted about a year. Last moth I purchased them again and they are already almost flat. There has been a change in the manufacturing process that I don’t think Sam’s is aware of.

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Feb 5, 2023
LV4663
2 out of 5 stars review

Quality has gone way down

The quality of these pillows is so disappointing. As someone who has bought these pillows for years, I can tell you these are nothing like they used to be. I still have some that I purchased years ago and they are NOT the same pillow today. The filling in these is almost nonexistent and your head goes straight down to the mattress with zero support. I am so disappointed in Sam's club for ruining these pillows! It's a shame because I would gladly pay 5 to even 10 dollars more to get the same quality as years past. I actually cut open one pillow and put almost all the stuffing from the one into the other pillow, then sewed it back up to make it equal in fill to previous pillows I purchased.

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Jan 11, 2026
NATALIE
2 out of 5 stars review

Thought it was super nice %26 soft until I tried washing one before use %26 it immediately got a giant hole at the seam and erupted stuffing all over the rest of the laundry %26 my machine. pillows have to be washed, so they absolutely must be washable. i wash all my other pillows often with no issues.

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Nov 27, 2024
LM
1 out of 5 stars review

Very flat and uncomfortable

These are extremely flat and have no fluff. I bought some of these pillows a few years back and they were wonderful. Have bought more twice since the first pillows I'd bought and both times they were so flat and uncomfortable to the point where I get headaches from them. I'm not going to take anymore chances in these in the future.

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Mar 5, 2025
BrenHenWi
3 out of 5 stars review

Verified Purchase

Flattens

Flattens

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Apr 30, 2023
Paul
1 out of 5 stars review

Falls flat

I bought a set of these pillows about 5 years ago and they were great pillows. Good support, fluffy, durable, but after that long they were looking a little dingy, so I bought a new set. The new set did not live up to the old ones at all. After only a week of use they were flat and uncomfortable. I decided I had gotten a bad batch, so after a month of uncomfort I bought another set. The second set fell flat and lifeless after a week or two as well. Sam's change back to the old manufacturer or the old materials, please.

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Mar 18, 2018
Cabbage
1 out of 5 stars review

Flat

I've never bought a pillow that loses it's puffiness after one use. The air in it is the only thing that keeps it semi comfortable and it pushes out when you lay on it. Then it is too firm and flat. It hurts my head. It being bigger makes it worse too. They don't fill the pillow. I wouldn't suggest these to anyone. Unfortunately I bought two 2-packs and reading other reviews you can't return for your money. Only another pillow. I would much rather buy a cheaper one somewhere else.

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Apr 5, 2025
Shaker
3 out of 5 stars review

Verified Purchase

These pillows are nice for about a month, then it’s time for new ones

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May 22, 2024
Anonymous
2 out of 5 stars review

Verified Purchase

Not for sleeping

Too puffy. Creates neck pain. Soft and pretty on made up bed. Not for sleeping though.

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