Customer reviews for LG 28 cu. ft. French Door Refrigerator

Customer reviews for LG 28 cu. ft. French Door Refrigerator for

LG 28 cu. ft. French Door Refrigerator

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4.1 out of 5 stars

stars2,289 ratings2,253 reviews

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Showing 891-900 of 2,253 reviews

Feb 13, 2023

dwjones

1 out of 5 stars review

Verified Purchase

Poor Quality

I purchased this 9/14/2020. I am having temperature issues with the freezer section and the ice maker stopped working. Will never by LG kitchen appliances again

Review from lg.com

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reply from Social Media

We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Sep 8, 2022

rgham

5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] So pleased with this appliance. Lots of room on the shelves and icemaker is in the door which frees up shelf space. Easy to clean and well lit

Review from lg.com

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Feb 8, 2024

short24

1 out of 5 stars review

Verified Purchase

Ripp Off

I purchase this item in Aug 2018, In Dec 2023 the compressor went out. I was told that a class action law suit was brought against LG because they had rip the customers off.

Review from lg.com

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reply from LG

Hi there. Thank you for bringing this matter to our attention. We understand that you encountered an issue with the compressor of your LG refrigerator. No worries, we'd be glad to accommodate you with this. We encourage you to reach out to our dedicated social media support team at @LGUSSupport. They will be more than happy to assist you with any questions or concerns you may have. `Liz

Feb 10, 2021

LauTho

5 out of 5 stars review

Verified Purchase

Beautiful, functional addition to my kitchen

[This review was collected as part of a promotion.] We looked at many refrigerators before choosing this one. We selected it based on design, capacity, special features and value. We are very happy with our choice.

Review from lg.com

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Jul 25, 2022

dalvarez

3 out of 5 stars review

Verified Purchase

It's average

[This review was collected as part of a promotion.] I've had this unit for a couple of years now and it's gone through 2 compressors. If you're going to get one of these make sure you get the extended warranties.

Review from lg.com

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reply from Social Media

We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy

Dec 3, 2021

Mouse with no ice

3 out of 5 stars review

Verified Purchase

Looks great But!

[This review was collected as part of a promotion.] Yes I. Love the looks but after 4 weeks the ice maker stopped working. Not a Big deal but I paid for it and it should work. STILL waiting for parts.

Review from lg.com

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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Aug 30, 2021

JBF1

1 out of 5 stars review

Verified Purchase

Always something

[This review was collected as part of a promotion.] Had this refrigerator 3 years, 3 services on ice maker now compressor went up. Takes 3 weeks to get someone here for warranty work. Lost so many food items. Lesson learned.

Review from lg.com

Helpful?

reply from LGE Social Media

We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jun 6, 2019

Miriamal

5 out of 5 stars review

Verified Purchase

Awesome features

[This review was collected as part of a promotion.] I am super happy I bought this fridge. The capacity and the view I have of the inside makes it easy to see what I need without having to take other items.

Review from lg.com

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Mar 28, 2023

HappyShopper23

5 out of 5 stars review

Verified Purchase

Finally! Function AND storage!

[This review was collected as part of a promotion.] We've had our new fridge about a month and it has worked great for us! So many storage options really keep us organized.

Review from lg.com

Helpful?

reply from LG Social Media

Hi, thank you for your positive review! #LifesGood when you can have functionality, storage, style and design, as well as quality all in one refrigerator! Enjoy your kitchen routine now that your LG fridge is a part of it to help simplify it! Should you need support, please contact us via chat or phone support. The details for those support options can be found here: https://www.lg.com/us/support/contact. ^Chris

Dec 12, 2022

tejas115

5 out of 5 stars review

Verified Purchase

Excellent refrigerator

Overall an excellent refrigerator. Really happy with all the features. The ice maker and water dispenser are good and it's really quiet. Looking forward to enjoying it for a long time.

Review from lg.com

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