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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 461-470 of 2,253 reviews
Feb 14, 2021
MadDeb
1 out of 5 stars review

Verified Purchase

Lemon

[This review was collected as part of a promotion.] I bought a refrigerator that was delivered in the beginning of November that broke down January 30, 2021. It is now February 14th and I am still without a refrigerator. First we had to wait for parts now the repairman. Never again will I buy LG brand of anything.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Nov 26, 2018
Eddiebrownshoes
5 out of 5 stars review

Verified Purchase

Awesome features,

[This review was collected as part of a promotion.] We bought this refrigerator approximately one month ago we actually bought the same model last year for our other house and loved it so much we bought one for our new home. The features are well thought out and the finish on the exterior is fingerprint and smudges proof .

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 2, 2021
alamb3
5 out of 5 stars review

Verified Purchase

Elegant and Sophisticated

[This review was collected as part of a promotion.] We purchased this dream refrigerator a month ago and couldn’t be more pleased. It’s gorgeous, fits perfectly in our galley kitchen and has so many amazing features like the peak energy saver and ice plus functions. I love the ThinQ app and the roominess of this fridge. It’s quiet and when I walk by, I literally can check my hair in the mirror like surface of the slate colored doors!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 26, 2022
Sdunnam1
1 out of 5 stars review

Verified Purchase

Not worth it

[This review was collected as part of a promotion.] There are so many other brands that are more quality. I doubt I ever purchase another LG appliance. The compressor has already had to be replaced. The door has never worked properly and the repair person has never fixed it. I just had a second issue with the compressor. Ice maker takes forever to refill. Water is only cold from the fridge after several house so if one person gets a glass of cold water the next glass is room temp. Much cheaper fridges have better options when it comes to this.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Based on the numerous issues that you have experienced your frustration is understandable. We would like to gather more information from you to help resolve. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info along with a detailed description of the issues so that we can work towards a resolution. Thank you. ^Jennifer

Jun 11, 2019
Anonymous
4 out of 5 stars review

Verified Purchase

Great refrigerator ... but ...

[This review was collected as part of a promotion.] Refrigerator seems great, except for two things so far ... 1. Door does not dispense much cold water. 2. There are only 2 authorized LG repair companies in our area, and we’re advised we might wait 2 weeks if we need service. Fortunately, LG has great reputation for reliability, and we have a second refrigerator.

Review from lg.com
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Aug 20, 2021
groden
4 out of 5 stars review

Verified Purchase

Overall an excellent refrigerator

[This review was collected as part of a promotion.] We bought this refrigerator when our other refrigerator unexpectedly failed. We chose this brand because of it’s high ratings with both JD Power and Consumer Reports. This is our first experience with an LG appliance. We love the spacious interior, shelf layout, LED lighting and overall design. The French doors and two-drawer freezer compartments are spacious and make food storage and access easy. Fingerprints are easily removed from the stainless steel exterior by wiping it with a microfiber towel, Very quiet operation. Deducted one star because the in-door ice maker holds only a small amount of ice. Also, the refrigerator temperature only cools down to 37-degrees when 34-degrees is selected on the front control panel. The freezer compartment temperature stays at 0-degrees as selected. It does do an excellent job of maintaining consistent temperatures in both the refrigerator and freezer compartments. The WiFi connectivity and LG phone app is useful to monitor energy use, provide diagnostics and other information. It would be much more useful if it would provide push notifications for abnormal temperatures or component failures. Overall we are very pleased with this purchase.

Review from lg.com
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Mar 15, 2020
Ljfridge
5 out of 5 stars review

Verified Purchase

Great Features!

[This review was collected as part of a promotion.] I have waited a long time to get a refrigerator like this and it was worth the wait!! I love how you can program in whats in the fridge and it will tell you when it is no good anymore! I am older so i dont always remember when i buy stuff so this helps me not waste...love it!!

Review from lg.com
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Mar 17, 2018
MNGary
4 out of 5 stars review

Verified Purchase

Like the Two Drawer Freezer

[This review was collected as part of a promotion.] One reason we bought this unit is the two drawer freezer. It is leasier to open just the smaller upper drawer and not have to dig into a very deep drawer for smaller items.Also keep extra ice cubes there for easy access. The only negative is the difference of door closing resistence of the two doors. The right door needs a small push to close while the left one has no such resistance and can slam easily and noisily. I think the extra weight of the ice maker in the left door makes it much heavier so it closes faster. Also I miss having a butter dish compartment in the door.

Review from lg.com
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Feb 25, 2021
PookieJan
4 out of 5 stars review

Verified Purchase

Spacious Interior

[This review was collected as part of a promotion.] We replaced our old refrigerator with this one because we wanted a reliable, well made unit. The interior has plenty of room for us (a retired couple) although the ice maker is smaller than most. It does make ice quickly and it communicates with my phone whenever a function has been changed. It is incredibly quiet!

Review from lg.com
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Nov 23, 2021
Lovelee6
5 out of 5 stars review

Verified Purchase

Best Refrigerator for the Money!

[This review was collected as part of a promotion.] This the second LG French Door Refrigerator I have owned. It is the only refrigerator in our price range that I will consider. It is beyond quiet. It is perfectly and thoughtfully designed. The finger-proof finish works as advertised. Couldn't be happier with the water and ice dispenser. We really wanted the craft ice dispenser, but we would have had a long wait time. I highly recommend this refrigerator. It will not disappoint.

Review from lg.com
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