Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
Back to item details
4 out of 5 stars
stars
2,300 ratings2,263 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (468)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

Member photos

Sort by |
Showing 2,181-2,190 of 2,263 reviews
Jun 5, 2024
jnol2020
5 out of 5 stars
5 out of 5 stars review

under control

[This review was collected as part of a promotion.] Installed May 22, 2024 and after a brief shake down period seems to be running nicely now.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 5, 2024
Bea1925
4 out of 5 stars
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Had a hiccup with the icemaker but it was replaced and now it works fine.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 18, 2017
Ellie54
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I am trying to adjust from open one door now open double doors, I am sure I will get use to

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 30, 2020
utsa
5 out of 5 stars
5 out of 5 stars review

great ice maker and a lot of door room

[This review was collected as part of a promotion.] through out the inner space nice location areas. the ice maker is great and nice temp settings.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Nov 19, 2024
Nick Patrizio
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] The LG service team did an excellent job repairing my LG refrigerator.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hello, Nick. Thank you for sharing your thoughts about your LG refrigerator service experience. We’re delighted to hear that our LG service team provided excellent support and was able to repair your refrigerator to your satisfaction. It’s wonderful knowing our team delivered the quality and care you deserve! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Sep 5, 2024
Lee 52
2 out of 5 stars
2 out of 5 stars review

Main Circuit Board

[This review was collected as part of a promotion.] Unit is 4 years old and the Main Circuit Board has Blown Twice now.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social

Hey Lee, thanks a lot for your feedback, we truly appreciate it! We totally get how important it is to have a dependable appliance. Why don't you shoot us a private message on our social media account at @LGUSSUpport with your info? We'd be thrilled to assist you in finding the best options to get your refrigerator back in action! ~Ivy

Jul 12, 2024
J1010
1 out of 5 stars
1 out of 5 stars review

Sucks stay away

[This review was collected as part of a promotion.] This fridge already needs a new compressor. LG has been slow to fix it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that your refrigerator is already needing a new compressor and that we've been slow to fix it. I can only imagine how frustrating and disappointing this must be for you, especially since you're already dealing with the inconvenience of a faulty appliance. I want to acknowledge that our response time has been unacceptable, and for that, I'm truly sorry. You deserve better from us, and I'm committed to doing better. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Dec 11, 2020
Tomdeoca
1 out of 5 stars
1 out of 5 stars review

I have had the fridge/freezer for 5 months. Ice maker has been replaced twice so far and is not working once again. No, I'm not kidding.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 20, 2024
CMFerr
5 out of 5 stars
5 out of 5 stars review

New refrigerator

[This review was collected as part of a promotion.] This is proven to be a great product and far superior to our last refrigerator

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 23, 2024
Lennnnn
1 out of 5 stars
1 out of 5 stars review

[This review was collected as part of a promotion.] After 15 months the fan in the freezer stop working. How is that for long lasting?

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Digital Care Team

Hey there! We want to get the fan for your LG refrigerator back up and running at 100% so you can enjoy it for many years. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh