We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info ^Sandy

Thank you for taking the time to share your feedback about your LG LMXS28626D. It's sad to hear that you are experiencing issues with the fan. We understand the importance of providing high-quality products and excellent customer service. Please don't hesitate to send a direct message to @LGUSSupport on social media. We're here to help and look forward to hearing back from you soon. ^Con

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Awesome! We’re glad you liked the LG Refrigerator. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

We hate to hear this and after review of your case we see your unit is 12 years old. Thank you for your feedback.^Sandy

We're sorry to hear about the trouble you're facing with your LG refrigerator and the unsatisfactory service experience. Please know that we work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. In the meantime, you may refer to this link for more good-to-know information and troubleshooting guides about LG products (just type the keyword of the issue in the search bar): http://spr.ly/6421u9ezT. If you need further assistance with your LG product, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport so we can further assist you.

Hey there. Thank you for taking your time in leaving us a review regarding your 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator. We understand the importance of having a working icemaker for your refrigerator and we'd be more than happy to look into this. You can easily get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or by calling our customer service line at (800) 243-0000, and we would be glad to help. ^Anthony