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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 1,881-1,890 of 2,253 reviews
Sep 3, 2022
2018LGRefrigerator
2 out of 5 stars review

Verified Purchase

LG could build better refrigerators

I bought the refrigerator in 2018 and only lasted 4 years.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info ^Sandy

Jan 15, 2024
Billyhank1
2 out of 5 stars review

Verified Purchase

Poor fan quality

Broken fan after less than 2 years! Not happy with it

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

Thank you for taking the time to share your feedback about your LG LMXS28626D. It's sad to hear that you are experiencing issues with the fan. We understand the importance of providing high-quality products and excellent customer service. Please don't hesitate to send a direct message to @LGUSSupport on social media. We're here to help and look forward to hearing back from you soon. ^Con

Sep 18, 2022
Kareng5312
5 out of 5 stars review

Verified Purchase

Love this fridge!

We love the storage space, water and ice dispenser, and the finger print resistant stainless steel.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 11, 2021
Becky111
1 out of 5 stars review

Verified Purchase

Broken fridge waiting waiting two months for repair

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Mar 2, 2023
BruceSwales
5 out of 5 stars review

Verified Purchase

Great features

We really like our new LG refrigerator lots of room.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Awesome! We’re glad you liked the LG Refrigerator. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jul 10, 2019
alexponce
5 out of 5 stars review

Verified Purchase

great features

I bought this a month ago and am so happy that I did

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 7, 2022
Anonymous
1 out of 5 stars review

Verified Purchase

Only 4 years old and compressor went out

I thought I was buyin a quality refrigerator Guess not just spend 2800 for junk

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We hate to hear this and after review of your case we see your unit is 12 years old. Thank you for your feedback.^Sandy

Dec 4, 2022
MarkAllenS
5 out of 5 stars review

Verified Purchase

LG 28 CFT French Door Refrigerator

Great refrigerator. I love the two drawer freezer for convenience.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 11, 2023
Bill8675309
1 out of 5 stars review

Verified Purchase

Upset

Broke down and your service is horrible. Going on a month without fridge.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

We're sorry to hear about the trouble you're facing with your LG refrigerator and the unsatisfactory service experience. Please know that we work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. In the meantime, you may refer to this link for more good-to-know information and troubleshooting guides about LG products (just type the keyword of the issue in the search bar): http://spr.ly/6421u9ezT. If you need further assistance with your LG product, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport so we can further assist you.

Sep 20, 2023
Anonymous
2 out of 5 stars review

Verified Purchase

Beware of ice maker

I bought the refrigerator approximately 18 months ago and the ice maker has no worked properly.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Hey there. Thank you for taking your time in leaving us a review regarding your 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator. We understand the importance of having a working icemaker for your refrigerator and we'd be more than happy to look into this. You can easily get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or by calling our customer service line at (800) 243-0000, and we would be glad to help. ^Anthony