Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Thanks for leaving your review for your Smart Wi-Fi Enabled French Door Refrigerator. Enjoy the ample 28 cu.ft. of space available in your LG fridge! Should you need support, feel free to contact us via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris

Hi Beanniel. We're sorry to hear about the issue you're experiencing with your LG refrigerator model LMXS28626D, where the ice water and ice dispenser won't shut off and keep running constantly, causing spills. Please know it's important to get this addressed promptly to prevent further damage. We recommend reaching out to @LGUSSupport on social media or contacting LG's customer support directly for immediate assistance and resolution.Meanwhile, you can find helpful information and troubleshooting tips for your unit by visiting this link: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-water-or-ice-continuously-dispensing--20150374356629. ^Win