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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
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4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 1,331-1,340 of 2,253 reviews
Jul 13, 2022
Refr black stainless fren
5 out of 5 stars review

Verified Purchase

Refrigerator /Customer Service.

[This review was collected as part of a promotion.] Very happy with the LG refrigerator we purchased and I must say LGs Customer Service Team is outstanding. What a great team to work with.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 4, 2019
Meatcutter136
5 out of 5 stars review

Verified Purchase

Best choice

[This review was collected as part of a promotion.] Could not have made a better choice then this refrigerator. It is quiet, always has ice. Love being able to change the temperature to set a number not on a dial.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 18, 2018
nn1953
5 out of 5 stars review

Verified Purchase

Love the Deli drawer

[This review was collected as part of a promotion.] Bought this about a month ago - this was am awesome purchase -- I am happy with 2 freezers and the ice bucket

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Dec 29, 2021
BSB1
1 out of 5 stars review

Verified Purchase

Not so great

[This review was collected as part of a promotion.] We have had our refrigerator for nine months. During that time we have had to have repairs on it 3 times. We have lost our food 3 times.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Mar 3, 2023
Fred78
2 out of 5 stars review

Verified Purchase

Get the extended warranty. You will need it.

[This review was collected as part of a promotion.] I've owned it for 4 years. Freezer and water broke twice. And there no one in the state to work on them if they are under warranty.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly

Mar 28, 2023
HappyShopper23
5 out of 5 stars review

Verified Purchase

Finally! Function AND storage!

[This review was collected as part of a promotion.] We've had our new fridge about a month and it has worked great for us! So many storage options really keep us organized.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

Hi, thank you for your positive review! #LifesGood when you can have functionality, storage, style and design, as well as quality all in one refrigerator! Enjoy your kitchen routine now that your LG fridge is a part of it to help simplify it! Should you need support, please contact us via chat or phone support. The details for those support options can be found here: https://www.lg.com/us/support/contact. ^Chris

Mar 29, 2021
bert23
5 out of 5 stars review

Verified Purchase

VERY NICE REFRIGERATOR

[This review was collected as part of a promotion.] BOUGHT THIS A MONTH OR TWO AGO...DOES AN EXCELLENT JOB, AND IS THE ROOMIEST REFRIGERATOR WE'VE EVER HAD. DOES A WONDERFUL JOB FOR US, AND IS HIGHLY, HIGHLY RECOMMENDED.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 17, 2023
ShellyJ
4 out of 5 stars review

Verified Purchase

Overall Happy

I bought a LG Appliance package and overall am happy I did. The refrigerator has a lot of space and is layed out perfectly, my only compaints so far is that it tends to make a lot of noise and the ice-maker doesn't seem to always work correctly.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 17, 2019
RJHAM
5 out of 5 stars review

Verified Purchase

Purchased about one month ago. Have not really made full use of fridge yet. Would like to be able to turn ice/water dispenser light on manually, as stand alone feature.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 2, 2021
Abbigail
5 out of 5 stars review

Verified Purchase

My dutch door refrigerator love it!

[This review was collected as part of a promotion.] We have had our new refrigerator 2 months and love it. It has so much room and love the freezer compartments on the bottom. Very well designed! So happy we purchased this model and LG!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621