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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
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4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 1,261-1,270 of 2,253 reviews
Dec 28, 2019
Tisha510
1 out of 5 stars review

Verified Purchase

Lemon

This refrigerator quit working when it was just two years old. It needed a new compressor. Even though it was covered under warranty I was without a retrofit 10 days and lost a lot of food. A very costly amount of food.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Service

If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ and our specialists will be happy to look into it. ^CP

Jul 22, 2021
Holmey
5 out of 5 stars review

Verified Purchase

Best looking fridge

[This review was collected as part of a promotion.] I bought the LG fridge about a month ago and very happy with the amount of room it has as well as looking great. very happy with the purchase

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jul 19, 2021
Ry1969
1 out of 5 stars review

Verified Purchase

Think twice!

We’ve had our LG French door fridge for 2yrs, been waiting almost 2 weeks for a new compressor, repairman said he works on LG fridges 4-1 over any other brand!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Feb 10, 2021
LauTho
5 out of 5 stars review

Verified Purchase

Beautiful, functional addition to my kitchen

[This review was collected as part of a promotion.] We looked at many refrigerators before choosing this one. We selected it based on design, capacity, special features and value. We are very happy with our choice.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Aug 6, 2018
Hawk Fan
4 out of 5 stars review

Verified Purchase

Refrig room and 2 freezer drawers

[This review was collected as part of a promotion.] Need to be able to open the drawers without opening both French doors Need to have thermometers in fridge and freezer that read out on exterior Doors pull shut too hard WiFi setup not easy

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Apr 1, 2021
Avoid
1 out of 5 stars review

Verified Purchase

Water Filter Issues

It's hard to get the water filter engaged. Our water and ice taste terrible. Otherwise it's a great refrigerator. WiFi is only for SmartGrid, It is of no value to homeowner.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

I would like to apologize for the troubles and frustration that you experienced. I want you to know that your complaint and feedback give us the chance to resolve any problems that may occur and assist us in making our services better. Please contact LG Customer Support by calling 800 243 0000 or on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA for assistance on how to find the water filter that fits your unit. ^Daphane

May 25, 2022
RSETHU
5 out of 5 stars review

Verified Purchase

Nice looking Fridge

[This review was collected as part of a promotion.] Purchased this just two weeks ago from a Wholesale club store replacing our 20 year old Fridge and Happy as of now.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jun 2, 2023
JUNK BY LG THE WORST
1 out of 5 stars review

Verified Purchase

PIECE OF JUNK LIKE LG CUSTOMER SERVICE

CROOKS AND LIERS. BEEN TRYING TO GET THIS 4 YEAR OLD FRIDGE REPAIRED FOR 7 WEEKS. NOBODY WILL WORK ON IT. LG KEEPS SAYING NEXT WEEK ON A REFUND. MORE THAN 30 CALLS. JUST LIERS AND CROOKS. NEVER AGAIN.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

Hi there. Thanks for reaching out. We're sorry about the experience you had. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Mar 25, 2019
C j Rey
4 out of 5 stars review

Verified Purchase

Refrigerator

[This review was collected as part of a promotion.] We have only had the refrigerator for a month so of course no problems. Hopefully it will run well for a long time.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 12, 2021
LGrocks
5 out of 5 stars review

Verified Purchase

Great Space

[This review was collected as part of a promotion.] I’m so happy that I bought this because my old fridge was dying & it didn’t have that much space like my new Fridge does...

Review from lg.com
Helpful?6Y64GGUTQNK313624255621