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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
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4.1 out of 5 stars
stars2,289 ratings2,253 reviews
  1. 5 stars56% (1,281)
  2. 4 stars20% (467)
  3. 3 stars8% (172)
  4. 2 stars5% (118)
  5. 1 star11% (251)
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Showing 1,231-1,240 of 2,253 reviews
May 18, 2023
DanielRocks79
5 out of 5 stars review

Verified Purchase

LG Appliances Are Simply The Best!!

[This review was collected as part of a promotion.] LG appliances are simply the best! They are very reputable and the warranty no one else can beat. All I will ever buy from now on are LG products.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Feb 2, 2021
Robno9
5 out of 5 stars review

Verified Purchase

Very Happy with the purchase

[This review was collected as part of a promotion.] We are very happy with the fridge. It has lots of space on the various shelves, drawers and doors. Would recommend this to anyone.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 24, 2021
Malcom 4732
2 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I have had my fridge for about 5 months and love it only if it would make ice! had the repair man out 3 times and they can't fix it!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

May 2, 2023
Charles99
1 out of 5 stars review

Verified Purchase

Horrible ice and water

Water comes old warm, seems there is no reserve that will let you fill a glass. Replaced 20 year old builder grade, lots of cold water and ice. This high priced high end is worse then the cheap builder grade we got rid of .

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.

Sep 10, 2018
AllyB
5 out of 5 stars review

Verified Purchase

I can see everything easily in my refrigerator.

[This review was collected as part of a promotion.] Only received this on 8/24/18 so I haven't had it very long. I like the counter depth because it makes my kitchen look bigger. I would like the water to come out colder than it does.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 23, 2021
JasonEM
1 out of 5 stars review

Verified Purchase

Poor quality

Unit is not even a year old and compressor is failing. Parts and tools for repair are difficult at best to get. I would not recommend purchasing this unit.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Dec 25, 2019
schmidtk486
4 out of 5 stars review

Verified Purchase

Great Fridge

[This review was collected as part of a promotion.] Great fridge for the price! Wish the ice maker held more ice, but I certainly appreciate how much room is in the fridge portion! Also wish the bottom freezer drawer had a light

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Sep 3, 2023
Billbrasel
2 out of 5 stars review

Verified Purchase

Problems

[This review was collected as part of a promotion.] The left refrigerator door makes a loud slam unless you hold it all the way shut The mid door crispers won’t open. There is nothing in the owners manual on how to get them to open.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Care

Hey there. Thank you for taking your time in leaving a review on the 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Anthony

Jun 6, 2022
Jeff0606
4 out of 5 stars review

Verified Purchase

Great Refrigerator

[This review was collected as part of a promotion.] Bought this a few years ago and absolutely love all the features. Ice or lack thereof is a bit of a challenge sometimes but overall, it is great.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Mar 17, 2019
Beserker
5 out of 5 stars review

Verified Purchase

Lots of room

[This review was collected as part of a promotion.] We purchased this model primarily based upon its capacity and the feature of an in-door ice maker which freed up more shelf space. Overall this is a great product.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621