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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
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4 out of 5 stars
stars
2,301 ratings2,264 reviews
  1. 5 stars56% (1,282)
  2. 4 stars20% (469)
  3. 3 stars8% (173)
  4. 2 stars5% (121)
  5. 1 star11% (256)

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Showing 1,211-1,220 of 2,264 reviews
Mar 30, 2020
Ourlady
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great featt

[This review was collected as part of a promotion.] I absolutely love the 2 drawer freezer. This is my second LG refrigerator and I enjoyed them both but this one is great. Thank You LG

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Oct 6, 2022
Mike 1000
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

French Door Two Freezer Drawer Refrigerator

[This review was collected as part of a promotion.] Had for 1 year and it has been outstanding. Not a problem with any aspect of the operation of this appliance.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
May 12, 2024
Rd 25
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

RdBad

[This review was collected as part of a promotion.] This has been the worst refrig I have ever had Outside of doors peeled off, compressor went bad and ice and water have broken multiple times

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG

We're sorry to hear that you've had such an experience with your refrigerator. It sounds like you've encountered several issues, including the doors peeling off, a bad compressor, and multiple problems with the ice and water functions. For personalized assistance, kindly send us a private message on our Facebook or X account via @LGUSSupport. We appreciate your understanding. ^Sam

Jul 22, 2021
Ken1777
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Good features

[This review was collected as part of a promotion.] I owned this refrigerator less than three years and compressor failed. I am still waiting to get it repaired, so I will be without a refrigerator for over 6 weeks. Poor quality.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

May 13, 2023
Phyll777
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

I’m very happy with this fridge, the only suggestion I would give is the bottom pull out drawer should be two drawers, so you don’t have to open both doors to open it.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from LG Social Media

We’re so glad you had a great experience. It's our pleasure to provide the best product to our customers, and we're glad this commitment was reflected in your experience using the LG 28 cu.ft. Smart wi-fi Enabled French Door Refrigerator, model LMXS28626S. Thanks for choosing LG for your cooling needs. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee

Jul 4, 2022
LJ26
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Ice maker

[This review was collected as part of a promotion.] Bought a year ago, ice maker doesn't work and freezer only keeps things cold not frozen. Covered under warranty but it's taking weeks to fix.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Social Media

We sincerely apologize for the delays and looking at your case the tech is waiting on the part.^Sandy

Jul 3, 2018
Michelle7
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Refrigerator doesn’t keep food cold

[This review was collected as part of a promotion.] Since purchasing the refrigerator a month and a half ago, the refrigerator hadn’t kept the temperature and our food/milk has spoiled. The deli drawer has frozen our food

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
reply from Customer Service

Hello, hate to hear, sounds like you might need a technician. Please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at https://www.facebook.com/LGUSSupport/ when you are with the unit. ^AC

Sep 28, 2022
Cheryl67
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I have an entire new kitchen with all LG appliances! They are absolutely beautiful! The features are amazing! I get sooo many compliments! I love it!!

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Jan 22, 2021
LaQuintaGord
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value

[This review was collected as part of a promotion.] Bought this for our vacation rental a few months ago and it is versatile, full functioned and visually appealing. Would recommend.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621
Apr 9, 2021
Mercadora1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

loose panel

[This review was collected as part of a promotion.] The fridge is nice, seems a little light compared to others. I found myself slamming doors on it, After getting used to that it was fine. I wish it had a bigger ice tray.

Review from lg.com
Helpful?6Y64GGUTQNK313624255621