The only problem was the adjustable legs. It took opposing pipe wrenches to loosen them to allow adjustment. Other than that, this is a great base and a good value

I bought this bed about a month ago. The first frame had a couple of tears in it. Customer service was fantastic and shipped me a second one immediately. This frame is sturdy and the features all function well. Worth every penny!

We love this base. So thankful we agreed to purchase. Honestly I was not in favor of it, but my husband stayed after me until I agreed. Then we got my parents to order one, and they are also enjoying theirs.

Enjoy the vibration feature. So far, it's sturdy. It's interesting how your head can be propped up. Maximizes usage compared to a traditional bed frame.

I’m happy with my purchase but I thought I bought a membership and then I found out it’s only for 24 hours I’ve contacted y’all several times with no no reply

This adjustable frame is AMAZING!! Everything that ive been messing concerning my bedroom! Easy set up less than 10 minutes! I love this! DO NOT HESITATE BUYING THIS PRODUCT! It’s quiet movements. The massage is heavenly it does make noise not a lot bug very low.

First purchased the Serta Motion Essentials base for my elderly mother and it arrived defective, it was too high for her on the lowest leg height, and we had the worst experience from delivery and customer service. We returned it and purchased this Member's Mark Adjustable Base and we are so glad we did...love, love, love this base! Has many more functions and it is actually operational, the lowest height setting is perfect for my mother, and it is less expensive than the Serta (Ergomotion) base!

This represents an incredible value. The remote control, the Bluetooth, the app, the movement of the legs back and Pillow. Everything works perfect just as described, built to last, I love the app that you can use as a remote control, and the pillow tilt I didn’t think would work but it works fantastic. I can’t say enough how much I love this adjustable bed frame and instead of spending $6000 on a bed I only had to spend 600, highly recommended.

Although we’ve only had our adjustable bed since May 2019, we’re very, very pleased with the quality and all the features for the money! First off, setup is really quick and easy with two people. The foundation arrived in a shipping box (61” x 42” x 9”) that weighed 149 pounds. Given the awkward-to-handle box size and weight, however, I would highly recommend having two fairly strong people available – and a furniture dolly if you have a ways to go. Our FedEx driver could not move it by himself – perhaps if he had a dolly? What’s particularly great is that the legs on the adjustable foundation are positioned to sit inside a standard queen size bed frame. For us that meant that our head board and foot board – both of which attached to the bed frame, could be used with the new foundation. When installed, the overall height from the floor to the top of the foundation was the same as it was with our old 8-1/2” thick foundation sitting on the bed frame. That allowed us to use our existing bed skirt without it being too short. The one modification we did need to make was to our bed skirt. Two small holes needed to be cut into the bed skirt to allow the mattress retaining bar to be attached to the foundation. If our bed skirt was one that just wrapped around the outside of the foundation and didn’t cover it like a sheet that would not have been necessary. The unit operates with very little noise and comes with a nice remote which can be a challenge to use in the dark. Although the remote lights up when any of the buttons are pushed, you better have pushed the right button. Having hit the vibrator button by mistake was not always welcomed by my spouse. And speaking of the spouse, that has been the only other learning curve. We don’t always prefer the same settings, but I’m getting used to it. :)

I wanted one for my king bed. Wasn’t sure about the split and if it worked with one mattress. But yes it definitely does. And flawlessly. Basically put on six legs throw it in and sync beds. More work throwing away box. It’s definitely a two person job.