I happened to be an engineer. When this bed frame came in I examined it very close as the features it has for the price are many. So I looked at it and I thought well it must be a cheap design and construction well to my surprise it is constructed very well the design is excellent and the performance exceeds anything of you before. The head tilt looks like a charm and if you want this feature in the bed frame you're going to pay a lot of money, Sam Clubs provides it on a lower cost high quality adjustable frame. The vibration feature which other frames have that don't work very good it's also very excellent, it works and you can feel the three levels of vibration very well. I could go on but that's enough I just tell you if you're looking for an adjustable bed frame this Members Mark frame cannot be beat.

This base is about 50-75% cheaper than the base from name brand bed stores. It also has more functions. Set up was simple, but you do need two people because of the weight. Likely going to buy a second base for our guest room bed. Love the four USB plugs (two each side).

I haven't had the adjustable frame for only two weeks. So far it works great. I am able to use It with my sleep number , p6 queen bed. I would have given it five stars but it is extremely heavy. It took four of us to get it up stairs. I am a single 46 year old woman. You have to have some one to help or it is a no go! I wish they offered a white glove service.

It was delivered by FedEx, the box was damage in some places upon delivery. The damages to the cardboard cause two ripped spots on the fabric and I received one damage leg. The manufacturer tape the box well, which is noticeable but FedEx handles the box with the platform bed inside rough. I call the manufacturer and Sam's. They were very helpful. They send another leg and offer to exchange the platform's base but I refuse. Customer service is great I made one phone call and my problem was resolve. My warranty will remain in place which is included in the price of the bed.The platform base has a built in massage for your head and feet, two USB ports on each side of the bed, wireless remote control. I love this bed. I wish I had it long time ago. I gave it a 5 star for the customer service after purchased and how great this bed is. I will never go back to the traditional bed. Thank you Sam's club.

We purchased the Queen size adjustable frame, Very good options for the money with the usb plug-ins & massage motors placed in notable key positions. Head, mid back, & foot placement, massager motors are minimal as far as sound. I find it best to have the foot position motor on while trying to go to sleep so the vibration is not in your ear if you are a side sleeper. The frame is well designed & packaged well, for shipping as far as protecting the mechanical works. It was delivered by Fed Ex and one of the corners of the box was ripped of due to difficulty handling I’m sure by one driver. The box was a little beat up from shipping but it he product arrived unharmed due to the ingenious design when being shipped. It’s been about 1.5 months and the frame is working as planned with our 12” hybrid mattress. The frame fit perfectly inside our log bed frame, could not of asked for better information when looking for the measurements on frame when purchasing. We feel for the money it was a great choice if it stands the test of time, we expect it to though because it seems to be designed well, and built heavy duty. We would definitely purchase again, if we had to do it again. I’m not sure that it would be delivered much different if it were sent by UPS instead.

This bed base has been a life saver for me. When I was 18 I suffered a car accident which fractured my cervical spine and my right clavicle. I’m now 39 and am in constant pain. Being able to adjust my bed to a zero gravity setting is absolutely life changing for me. My lower back also has some problems and I usually wake up hurting, but not anymore because of this bed base. If you suffer from constant pain please don’t hesitate any longer and purchase this amazing bed base.

Easy to set up. Works well.

Massager is Very Loud and one of the legs had a broken piece

I have been satisfied with this purchase, easy to put together and easy to use.

Awesome to lift my head and or feet without a million pillows.