I completed this by myself. I used 6 lifetime picnic tables to build and slide around as I manueverd the pieces with ease. It toom me about 15 hours in total. It would have been nice to explain the tools added that were available for use.

I recently purchased the 10x20 Sarasota Pergola and I'm very happy with the product. Assembly wasn’t overly difficult, but the instructions need improvement. It's surprisingly easy to install a piece incorrectly, and if you do, it may require a lot of disassembly correct it. One key tip: install the crank mechanism when you start the louver installation, not at the end as the manual suggests. Trust me, doing it early will save you a major headache. Despite the issue I ran into, I was blown away by the customer service. The support team responded quickly and thoroughly—without question, the best customer service I’ve ever experienced with any purchase. Now that it's fully assembled, the pergola looks fantastic. Thanks to the great follow-up and support, I will absolutely recommend both the product and the company. Just please update the instructions to make the assembly process smoother!

Love our new Pergola, it is very sturdy, Im impressed with how well it sheds water. Much better than expected!

Looks like something I would love to have. Can u combine two 10x18s by using middle supports from a 10x20? Would love to not have too many supports. Thx.

This pergola was purchased 6 weeks ago, and so far, we are very satisfied with the effect on our patio and the overall quality of the product. It was worth paying to have it assembled, due to a lack of time, and other family priorities. It was completely set up within 4 hours, which would've taken us days. Outside of blowing rain, it stays dry underneath as advertised. The pergola is easy to open and close, and the electric/charging port is a nice added feature for lighting, phone charging, etc. I plan to anchor it soon, but it already has withstood 50+ mph wind gusts without being anchored. We are pleased with our purchase so far. We will see how it goes over time.

We bought 5 - 20x10 Sarasota Steel Louvered Pergolas and put them up on our beer garden patio. The first one took us just over two days to assemble, but we became experts and erected the next four in under two days total. We had one faulty part and Backyard Discovery overnighted the part to us and we were able to complete the project the next day. They even followed up with us on how things were going. Quality is top notch and the service response was even better.

The set up was easy, just took a few hours. Make sure to wear gloves if you're setting this up in the sun - the Metal gets HOTT! You'll need at least two persons, maybe a third to be the runner for you while installing the long slats. We've had so many compliments on this, it's a nice pergola!

Completely Satisfied!

I bought 10x18 louvered pergola purposely to fit our deck. It looks great but the 18 foot length is probably a bit to long for the way it is made. It does dip in the middle of the gutter and the water flows out of the gutter onto the deck and now TV. I have tried to put shims under one side pillar to help the flow of water but the middle still leaks. How can I address this issue?

The 20x10 Sarasota Steel Louvered Pergola has been an outstanding addition to our backyard. Solid, sturdy, and sleek in appearance, it came with exceptionally detailed instructions and a helpful video that made assembly far easier. Yes, there are plenty of steps (and parts), but don’t let that intimidate you—everything is clearly labeled, and the directions are thoughtfully laid out. We’d absolutely purchase it again. Highly recommend.