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Customer reviews for Backyard Discovery Louvered Pergola, Choose Size for
Backyard Discovery Louvered Pergola, Choose Size
4.6 out of 5 stars
stars106 ratings102 reviews
  1. 5 stars79% (84)
  2. 4 stars13% (14)
  3. 3 stars3% (3)
  4. 2 stars2% (2)
  5. 1 star3% (3)

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Showing 51-60 of 102 reviews
Apr 4, 2026
Superman10
5 out of 5 stars review

Backyard Pergola

I completed this by myself. I used 6 lifetime picnic tables to build and slide around as I manueverd the pieces with ease. It toom me about 15 hours in total. It would have been nice to explain the tools added that were available for use.

Review from BILT
Helpful?5Q2H0M3AGWW113623612329
May 4, 2025
Eric
5 out of 5 stars review

Great Product, Outstanding Support

I recently purchased the 10x20 Sarasota Pergola and I'm very happy with the product. Assembly wasn’t overly difficult, but the instructions need improvement. It's surprisingly easy to install a piece incorrectly, and if you do, it may require a lot of disassembly correct it. One key tip: install the crank mechanism when you start the louver installation, not at the end as the manual suggests. Trust me, doing it early will save you a major headache. Despite the issue I ran into, I was blown away by the customer service. The support team responded quickly and thoroughly—without question, the best customer service I’ve ever experienced with any purchase. Now that it's fully assembled, the pergola looks fantastic. Thanks to the great follow-up and support, I will absolutely recommend both the product and the company. Just please update the instructions to make the assembly process smoother!

Helpful?5Q2H0M3AGWW113623612329
reply from BYDSales

We are continually working to improve the assembly process to make it easier for you, the customer. Please know we have heard you and we find your review helpful.

Apr 24, 2026
John b
5 out of 5 stars review

Great for keeping patio dry

Love our new Pergola, it is very sturdy, Im impressed with how well it sheds water. Much better than expected!

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113623612329
Feb 3, 2026
BRETT
5 out of 5 stars review

Install question

Looks like something I would love to have. Can u combine two 10x18s by using middle supports from a 10x20? Would love to not have too many supports. Thx.

Helpful?5Q2H0M3AGWW113623612329
reply from BYDSales

Our original designs are the only configurations that have passed the ASTM (American Society for <br />Testing and Materials) for safety. For this reason, we do not authorize alterations to our products, as <br />safety is always our #1 concern.

Jun 2, 2025
ScitCorn95
5 out of 5 stars review

Nice, sturdy louvered pergola for reasonable price

This pergola was purchased 6 weeks ago, and so far, we are very satisfied with the effect on our patio and the overall quality of the product. It was worth paying to have it assembled, due to a lack of time, and other family priorities. It was completely set up within 4 hours, which would've taken us days. Outside of blowing rain, it stays dry underneath as advertised. The pergola is easy to open and close, and the electric/charging port is a nice added feature for lighting, phone charging, etc. I plan to anchor it soon, but it already has withstood 50+ mph wind gusts without being anchored. We are pleased with our purchase so far. We will see how it goes over time.

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113623612329
Jun 13, 2025
RJBC
5 out of 5 stars review

Love them so much, we bought 5 of them!

We bought 5 - 20x10 Sarasota Steel Louvered Pergolas and put them up on our beer garden patio. The first one took us just over two days to assemble, but we became experts and erected the next four in under two days total. We had one faulty part and Backyard Discovery overnighted the part to us and we were able to complete the project the next day. They even followed up with us on how things were going. Quality is top notch and the service response was even better.

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113623612329
Jul 9, 2025
Nini423
5 out of 5 stars review

Easy set up!

The set up was easy, just took a few hours. Make sure to wear gloves if you're setting this up in the sun - the Metal gets HOTT! You'll need at least two persons, maybe a third to be the runner for you while installing the long slats. We've had so many compliments on this, it's a nice pergola!

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113623612329
Apr 24, 2025
7 of 5
5 out of 5 stars review

14x10

Completely Satisfied!

Review from backyarddiscovery.com
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May 30, 2025
SeanR
3 out of 5 stars review

help with leak.

I bought 10x18 louvered pergola purposely to fit our deck. It looks great but the 18 foot length is probably a bit to long for the way it is made. It does dip in the middle of the gutter and the water flows out of the gutter onto the deck and now TV. I have tried to put shims under one side pillar to help the flow of water but the middle still leaks. How can I address this issue?

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113623612329
Aug 29, 2025
JT32
5 out of 5 stars review

Highly recommend (would purchase again)

The 20x10 Sarasota Steel Louvered Pergola has been an outstanding addition to our backyard. Solid, sturdy, and sleek in appearance, it came with exceptionally detailed instructions and a helpful video that made assembly far easier. Yes, there are plenty of steps (and parts), but don’t let that intimidate you—everything is clearly labeled, and the directions are thoughtfully laid out. We’d absolutely purchase it again. Highly recommend.

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113623612329