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Customer reviews for Backyard Discovery Louvered Pergola, Choose Size for
Backyard Discovery Louvered Pergola, Choose Size
4.7 out of 5 stars
stars
139 ratings135 reviews
  1. 5 stars83% (115)
  2. 4 stars12% (16)
  3. 3 stars3% (4)
  4. 2 stars1% (1)
  5. 1 star2% (3)

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Showing 21-30 of 135 reviews
Aug 28, 2026
Reviewer name: Perg
5 out of 5 stars
5 out of 5 stars review

Perfect cover

It's the perfect cover over our hot tub. It shades during the day and we can still see stars at night. We love it . It's one of the best purchases we have ever made. It was a little tricky putting it together but it got done

Review from backyarddiscovery.com
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Aug 9, 2026
Reviewer name: Peggy
5 out of 5 stars
5 out of 5 stars review

Great features!

We love the addition to our new deck! We integrated the pergola with the railing.

Review from backyarddiscovery.com
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Aug 3, 2026
Reviewer name: Tom shipley
5 out of 5 stars
5 out of 5 stars review

Great features

Product is high quality and instructions easy to follow.

Review from backyarddiscovery.com
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Mar 21, 2026
Reviewer name: Jana
1 out of 5 stars
1 out of 5 stars review

If it's windy where you live, keep shopping

The pergola arrived quickly and looked beautiful once assembled. We have now owned it for one year. Unfortunately, it is constructed of thin, low‑quality metal, and within just a few weeks of installation, wind caused the structure to lean and resulted in two broken louvers. We consistently followed the manufacturer's instructions and ensured the louvers were kept in the vertical position during windy conditions. My husband is a contractor with extensive experience building homes and took great care during assembly. Throughout the process, he expressed concerns about the lightweight metal and questioned whether it would withstand high winds—concerns that unfortunately proved to be valid. We have since noticed Backyard Discovery's website that they have added corner braces to newer versions of this pergola, which suggests the company may have recognized durability issues with the design we purchased. We live in Colorado, where sustained winds of 10–30 mph are common, with occasional gusts reaching up to 70 mph. Despite being advertised as capable of withstanding winds up to 100 mph, this pergola has clearly not met that standard in our experience. My husband ultimately had to tie it down to prevent further leaning. I plan to contact Sam's Club to see if a return or resolution is possible. If neither Sam's Club nor Backyard Discovery is willing to make this right, this will result in a loss of over $2,000 for a product that did not perform as advertised.

Helpful?4O4MO8SVLJY113623612329
reply from BYDSales

We are sorry the pergola didn't meet your expectations. Please know that the pergola wind rating is good only if the pergola was anchored down to concrete as instructed in the instructions. We are still here to help though. If you could reach out to us at 1-800-856-4445 we will see what can be done to get this resolved for you. We are here 7 days a week from 8:00am - 6:00pn CST.

Jun 5, 2026
Reviewer name: Lamar
5 out of 5 stars
5 out of 5 stars review

18x10 perfect fitment

Very nice product. Install wasn't too bad. I did it by myself in a day. I should have had a second set of hands to raise the beams but I made it work. Quality is nice. So far so good. No wind or major storms, I angled the louvers in direction of the winds so it doesn't catch and pull.

Review from backyarddiscovery.com
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Oct 8, 2026
Reviewer name: Jose
5 out of 5 stars
5 out of 5 stars review

Fine product and amazing service

This company is one of the most reliable companies I ever deal with, standing customer service, impressive response and the product amazing my Pergola has been real good I bought it two years ago at the moment I did not write a review, I not much about the product or company, but now is only fear to write my view. ,

Review from backyarddiscovery.com
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Oct 9, 2026
Reviewer name: Louie521
5 out of 5 stars
5 out of 5 stars review

Looks great on our deck!

We LOVE this pergola!! My husband and I set it up, should have had a third person! It looks great on our deck with our black railings. We keep the louvres open at night to see the sky. Highly recommend this pergola!

Review from backyarddiscovery.com
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Apr 15, 2026
Reviewer name: Samuel
5 out of 5 stars
5 out of 5 stars review

Stands up to wind

I live in the Midwest and we get frequent wind storms in the spring, so I was looking for a pergola that can stand a high wind and snow load. Since putting this up almost every day we've had 20mph wind with gusts around 40mph. I've seen no movement or rattling during these windy days. It's pretty heavy, coming in four boxes all around 125lbs for the 12x10, but not unmanageable. I was able to construct this in a few hours with one other guy. The gutters work but won't deflect all water, some will spill over them, but if you're directly under the pergola with the louvers closed you won't get wet. Overall very happy with this product.

Review from backyarddiscovery.com
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Jul 22, 2026
Reviewer name: Alex
5 out of 5 stars
5 out of 5 stars review

Love this Pergola

Love how this looks in our backyard. Took my family and I about 4-6 hours (3-4 adults) to put up. It really was easy and only had a couple steps where you really need more than 2 people.

Review from backyarddiscovery.com
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Sep 15, 2026
Reviewer name: Deb2703
5 out of 5 stars
5 out of 5 stars review

Amazing pergola

This is the 4th time we have purchased something from backyard discovery. We love everything we have purchased! The sarasota pergola is wonderful and we are so pleased with how it turned out. The quality just can't be beat. We highly recommend backyard discovery to family and friends. Thank you!

Review from backyarddiscovery.com
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