We're sorry you were disappointed. We would like to understand more about your experience and what we can do better. At your earliest convenience, please reach out to us at 877-332-0755.

We are sorry that Tomcat Rat & Mouse Killer Child & Dog Resistant, Disposable Station didn’t work as expected. This product is not designed as a trap. It is only a bait station for them to get the poison. They will not die in the station. We value your feedback and would like to know what we can do better. Our products carry a satisfaction guarantee, at your convenience, please contact us to see what we can do to help. We can be reached at http://tinyurl.com/gn22bh6

We apologize for the issues you have encountered with Tomcat Rat & Mouse Killer Child & Dog Resistant, Disposable Station. This product contains Bromethalin, which is a slow acting nerve poison. It will paralyze them slowly over 2-5 days, before a complete kill. There is nothing in this product to dry the rodent up or keep it from smelling. We want you to be aware that we do back our product with a product guarantee. Please do not hesitate to contact us if you would like to speak further about this. You can reach us at http://tinyurl.com/gn22bh6.

We are sorry that you are unhappy with Tomcat® Rat & Mouse Killer Child & Dog Resistant, Disposable Station. Mice and rats will die within 2-5 days after eating the bait. Mice and rats may not take the bait (or enough of it) if they are getting their food source from another place.. We offer a guarantee that extends to all of our products. If this interests you, we ask that you contact us at https://tinyurl.com/y8nvfsca.