We replaced our (very old) Ortho with the Ghost hybrid, I used to wake up throughout the night to switch sides because of pain in my hips and I couldn't sleep on my back for long either, now with the Ghost bed no more hip pain, I can sleep through the night on one side, even back sleeping is better.It took my wife a little longer to settle into the bed, but she too is sleeping better now.Bed seems well constructed, set-up was easy.

I recently purchased what I believed to be the GhostBed Medium Hybrid Mattress, aiming for the comfort and support described in the product images and specifications. Unfortunately, my experience has been far from what I anticipated, and I feel compelled to share my concerns. Upon receiving the mattress, I immediately noticed discrepancies that led me to believe I had been sent the wrong product. The inner construction simply did not match the images I had seen for the GhostBed Medium Hybrid, particularly those displayed on the Sam's Club website where I made my purchase. The Sam's Club pictures clearly show the individual springs extending outwards to the perimeter of the mattress, indicating a certain build quality and edge support. However, the mattress I received has its springs surrounded by a significant amount of foam. Through some research, this foam-encased coil design appears to be characteristic of a different, seemingly less expensive GhostBed model often sold at retailers like Home Depot, rather than the Medium Hybrid I ordered. Concerned, I promptly contacted GhostBed customer service to rectify the issue. They requested pictures of the law tags and the packaging, which I provided. To my surprise and frustration, GhostBed replied the next day, denying that an incorrect mattress had been sent. They insisted that what I received was indeed the GhostBed Medium Hybrid. This denial, despite the clear visual differences in construction, is deeply disappointing and raises serious questions about their quality control and customer service. Adding to my disillusionment, the product description states a 12-inch thickness for the GhostBed Medium Hybrid. Upon measuring the mattress I received, it only comes in at 10 inches thick. This significant difference further solidifies my belief that I was not provided with the advertised product. My intention was to invest in a mattress that offered the specific characteristics of the GhostBed Medium Hybrid. Instead, I feel as though I've received a substitute that does not align with the product description or the visual representations I relied upon for my purchase. The company's refusal to acknowledge the discrepancy, even with photographic evidence and an inaccurate thickness, is incredibly frustrating as a consumer. I would strongly advise potential buyers to exercise caution and thoroughly inspect their GhostBed deliveries upon arrival, paying close attention to the internal construction and thickness, especially if ordering the Medium Hybrid model. My current experience leaves me feeling misled and without the mattress I intended to purchase.

I bought this mattress and tried it out for a little over a month even though the description and reviews are inaccurate. I decided to purchase this mattress based upon the many reviews linked to the product's page that are for the Ghostbed Flex mattress. The mattress that you receive is actually called the Ghostbed Elite Hybrid , which is a plush mattress...not a medium mattress as the description states. Furthermore, the warranty that came in the box is for 20 years...not 25 years that is misrepresented in the description. The mattress did not provide sufficient support due to its softness, and I woke up several nights feeling that my hips were in a hole. The description also boasts about firm edge support, which it falls short in my opinion. Don't expect to sit on the edge of the bed comfortably without sinking half the depth of the mattress. The return process was hassle-free with Sam's Club and a refund was promptly provided.

It came damaged. Lump on one side.

Not firm enough for my personal preference and no support when sitting on the side of the bed.

You cannot return to store and must be wrapped in plastic

We replaced our Ghost foam mattress after 10 years for a Ghost hybrid and could not be more pleased! More firm and comfortable as well as the firmer edge is easier for my wife to sit on and feel safe.

i wanted to like this mattress. but it felt l8ke something hard was poking me in my back. so i got a 3inch topper for it. and the mattress is so slick the topper won't stay in place. all i get done is arranging the topper

Bed is very uncomfortable. Wake up with hip and back pain daily. This is my second ghost bed and this one is nothing compared to my first one. Highly disappointed.

I had neck issues because I am a side sleeper and I use to wake up with headaches, I have had my Ghost mattress for a month and my headaches have gone away !!!