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Customer reviews for GhostBed Medium Hybrid Mattress for
GhostBed Medium Hybrid Mattress
4.4 out of 5 stars
stars
777 ratings755 reviews
  1. 5 stars69% (540)
  2. 4 stars17% (129)
  3. 3 stars6% (45)
  4. 2 stars3% (22)
  5. 1 star5% (41)

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Showing 21-30 of 755 reviews
Jul 7, 2026
Reviewer name: DICIE
3 out of 5 stars
3 out of 5 stars review

i wanted to like this mattress. but it felt l8ke something hard was poking me in my back. so i got a 3inch topper for it. and the mattress is so slick the topper won't stay in place. all i get done is arranging the topper

Helpful?5CZMZDUV6NLG13623462976
Jun 19, 2026
Reviewer name: Sherri V.
5 out of 5 stars
5 out of 5 stars review

Great Bed for the Price

We were waking up with back pain and knee pain prior to this mattress. Sleeping cooler and waking up with less joint stiffness and back pain. Worth a look into

Review from GhostBed
Helpful?5CZMZDUV6NLG13623462976
Jun 27, 2025
Reviewer name: Bmxking
1 out of 5 stars
1 out of 5 stars review

Not the GhostBed Hybrid Mattress I ordered!!

I recently purchased what I believed to be the GhostBed Medium Hybrid Mattress, aiming for the comfort and support described in the product images and specifications. Unfortunately, my experience has been far from what I anticipated, and I feel compelled to share my concerns. Upon receiving the mattress, I immediately noticed discrepancies that led me to believe I had been sent the wrong product. The inner construction simply did not match the images I had seen for the GhostBed Medium Hybrid, particularly those displayed on the Sam's Club website where I made my purchase. The Sam's Club pictures clearly show the individual springs extending outwards to the perimeter of the mattress, indicating a certain build quality and edge support. However, the mattress I received has its springs surrounded by a significant amount of foam. Through some research, this foam-encased coil design appears to be characteristic of a different, seemingly less expensive GhostBed model often sold at retailers like Home Depot, rather than the Medium Hybrid I ordered. Concerned, I promptly contacted GhostBed customer service to rectify the issue. They requested pictures of the law tags and the packaging, which I provided. To my surprise and frustration, GhostBed replied the next day, denying that an incorrect mattress had been sent. They insisted that what I received was indeed the GhostBed Medium Hybrid. This denial, despite the clear visual differences in construction, is deeply disappointing and raises serious questions about their quality control and customer service. Adding to my disillusionment, the product description states a 12-inch thickness for the GhostBed Medium Hybrid. Upon measuring the mattress I received, it only comes in at 10 inches thick. This significant difference further solidifies my belief that I was not provided with the advertised product. My intention was to invest in a mattress that offered the specific characteristics of the GhostBed Medium Hybrid. Instead, I feel as though I've received a substitute that does not align with the product description or the visual representations I relied upon for my purchase. The company's refusal to acknowledge the discrepancy, even with photographic evidence and an inaccurate thickness, is incredibly frustrating as a consumer. I would strongly advise potential buyers to exercise caution and thoroughly inspect their GhostBed deliveries upon arrival, paying close attention to the internal construction and thickness, especially if ordering the Medium Hybrid model. My current experience leaves me feeling misled and without the mattress I intended to purchase.

Helpful?5CZMZDUV6NLG13623462976
Jun 25, 2023
Reviewer name: Nicole
3 out of 5 stars
3 out of 5 stars review

Bad back

I bought this bed due to failed back surgery.I think the bed is very firm but I added a pillow topper/protector and think it's perfect now When my husband and I go away we are always happy to get back home to our bed. We have had it for about 8yrs and it's still like new. We don't rotate but should. We also had the pillows which where to soft

Helpful?5CZMZDUV6NLG13623462976
Dec 2, 2024
Reviewer name: Viv
1 out of 5 stars
1 out of 5 stars review

Does Not Work For Me

I have slept on this mattress for three nights and it has not been a good experience. When I go to bed my back is fine and when I wake up I can hardly move. Upon waking my back is stiff and painful. After a couple of hours I am back to normal. Also, while lying on the mattress I can feel the adjustable bed frame in the middle section. I plan to return the mattresses but do not know what kind of issues I will have while trying to make a return. In addition to the return issue, I now have no idea what type of mattress to buy. Our last Serta hybrid mattress only lasted 5 years before it started to cause back pain.

Helpful?5CZMZDUV6NLG13623462976
Mar 21, 2025
Reviewer name: nitab
1 out of 5 stars
1 out of 5 stars review

Very disappointed

After reading such positive reviews, I bought this mattress in December. By January the sides are bulging out. I feel like I am rolling into the middle of the bed and wake up with a back ache. Definitely NOT worth the price paid. Will not purchase from this brand again.

Helpful?5CZMZDUV6NLG13623462976
Jan 9, 2026
Reviewer name: Joseph K.
5 out of 5 stars
5 out of 5 stars review

Simply the best

I will just say it was the best decision I made in regards to a mattress. I was sleeping on a mattress that was over 20 years old. I was getting by on 5-6 hours sleep, I now sleep a solid 8 hours a nite.Do yourself and your health a favor and buy a ghost bed.

Review from GhostBed
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Aug 7, 2023
Reviewer name: Doma
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

VERY firm

You cannot return to store and must be wrapped in plastic

Helpful?5CZMZDUV6NLG13623462976
Mar 18, 2026
Reviewer name: Dg
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great bed

Great bed

Helpful?5CZMZDUV6NLG13623462976
Jun 9, 2026
Reviewer name: Tari H.
4 out of 5 stars
4 out of 5 stars review

Mattress

Its a bit softer than I like, but sleeping has been better than on my old mattress. Nestle in and get comfy. Even better that it has the adjustable frame and I can get into a good resting position. Im also not waking up aching all over.

Review from GhostBed
Helpful?5CZMZDUV6NLG13623462976