I bought one of these about a month ago. Worked well for a few days and then it stopped working. Customer Support helped me clean the plastic connectors but it didn't help. They sent me a new unit, and within a week the second unit broke as well. I opened up the original unit to see what the problem was, and noticed that the plastic base that the screws inside mount to, just broke. The second unit broke the same way. It seems like it is just poor craftsmanship. Both my wife and I like it when it works, but it only works for a week or less, which is a big problem.

I've needed to reach out on a few issues as this is my first device of this kind. In other words no previous vita mix or smoothie maker experience. Your team is exemplary, very patient and all familiar with ever facet of the product. Bravo to all who conceived and execute

I've had my Nutribullit Pro for two years. The base leaked from the start. Called customer service and had a replacement in 2 days. 5 stars for customer service. I use the Nutribullit every day to blend frozen fruit and vegetables. Some of the frozen fruits are very hard so it is like blending rocks. Hence, no surprise when the blade shaft broke after 1 1/2 years. Bought a new base and was up and running in a couple of days. The machine is very powerful for such a small package. It blends frozen fruits an vegetables into a very smooth frozen beverage in less than a minute. Awesome smoothies.

The tabs on the cup broke off of two cups already, they got squeezed so tight that they just snapped off. When blending, the base vibrates so much it causes the blade attachment to open, it actually begins to unscrew, so I screw the blade attachment as hard as I can which then causes a struggle to unscrew it when I'm ready to drink my smoothie. I do not recommend this product, this thing needs a serious redesign. I'm moving on to a new blender. This product is all hype.

I bought the NutriBullet pro 1200w because I needed something that pulverized everything for me. I am unable to digest roughage, cruciferous vegetables etc. It's quite an adjustment for me. And I also cannot eat seeds and I haven't tried it out as of yet if it would pulverize the seeds. But I'm working on different things to help myself.

After having a Vitamix for a number of years, I was never that impressed with it. When I made a smoothie, I always had chunks of fruit or ice at the bottom. Not with Nutribullet, everything is blended smooth in no time and SO easy to clean. I will never go back to the expensive Vitamix.

Work excellent but put the motor damage after the year some of the no positive reviews are similar to mind. Its seen that the problem its the poor quality motor. Other than that have to be honest while was working do the job excellent but if dont last i could not recommended.

This product has been excellent so far. Full transparency, I've only had it for about a week and a half, but have used it everyday. I've read reviews where people have said it doesn't blend frozen products well or the frozen products have affected the product performance. I use combinations of frozen and fresh fruits and vegetables, yogurt and milk. I blend for 1 minute and so far nothing but fantastic smoothies. In my short amount of time using this product, I'm very happy. If something should happen down the road, I will edit or provide a new review. Bottom line so far....EXCELLENT!!

This thing works great and helps me to eat (drink) more leafy greens than I ever could in salads. It makes great smoothies and cold treats with frozen fruit as well. Cleaning is super easy too. We just rinse off the blade immediately after use and only occasionally use a sponge with soap. We are very happy with it!

I loved my NutriBullet PRO, I used it twice a day just about everyday for a whole year and it was amazing. I did everything in my bullet. However, in less than a year it broke and since I got it as a gift, I could not get my warranty on it. So now I have a broken Bullet at home. Other than that it was excellent, saving up to get another one!