I was excited to buy this product after owning the magic bullet - but during the first use I didn't tighten the blade to the cup enough and it leaked. After a week the unit would not run because the 3 white actuators on the base were sticking. I think the design could be better - maybe with more threads on the cup to help prevent the leaking or a larger o ring and not as wide of a cup. It is hard to tighten if you are older with arthritis in your hands. I never had this problem with the magic bullet which is much smaller.

This blender works great for smoothies. We typically use frozen fruit, milk or almond milk, yogurt, then our add-ins include chia seeds, wheat germ, and peanut butter protein powder. It only takes around 30 seconds for it to blend evenly. We initially hesitated buying this blender because we read comments about it leaking. The only time it has leaked on us was when we first bought it, and didn't know how to portion out everything - I would blend it, take off the blade to add more milk, blend it again, and then yes the sides kinda leaked. But once you figure out how much of everything you need and get used to it, it doesn't leak (only if you keep taking the blade on/off). The blender is noisy, so if you have roommates or live in an apartment, it can be annoying. To fix this, we put a hot pad underneath the blender to absorb the noise and that seems to be working - no annoyed neighbors at 6am :) Overall, we love it and feel like our nutrition has improved since we are consuming more fruit.

I have been through 3 blenders in less than 4 years and the quality is not good. The base is made of cheap plastic and the top rim where the cup is twisted into is also plastic & over time the force of the motor causes the plastic on the rim & base to crack & it will eventually make the device inoperable. They should have used stronger metal instead for the high price of this blender.

I bought this less than a month ago and have only used it a handful of times. It was working great at first and I was seriously in love, and now after a few times making frozen fruit smoothies and a milkshake once, the Nutribullet is extremely hard to press down. I have to have my boyfriend do it for me and then we can't get it to stop once it starts, it's kinda scary. Last night it started to smoke when we used it. There's not a maybe option for if I would recommend this product, yes I do, but the problems need to be fixed.

I have to start by saying I have never seen a blender like this in my life. It takes seconds to use and seconds to clean. I normally throw some Kale, Spinach, broccoli, blueberries and an apple in it with some water. I often throw in other items like grapes and strawberries as well. I also throw in other fruits and vegetables that are sitting in the fridge that would Normally end up going bad so I am getting the extra nutrients that would normally get thrown into the trash. I would definitely recommend one of these for every person in the world who cares about their health. I will always have one in my kitchen from here on out. I have read some of the reviews and while most people feel the way I do about this product, there are a few consumers whose reviews were negative. I cannot help but to shake my head at these people. The negative reviews are mostly because the Nutribullet starts to leak after awhile because the seals start to wear or whatever the reason may be. My advise to them would be to stop complaining and go buy a replacement part or even a new one because they won't be complaining years down the road when they are living longer and healthier lives and saving thousands of dollars on Dr. bills.

I loved the nutribullet while it was working, but after a few months' use it simply stopped. I did all the fiddling round and cleaning that the accompanying booklet suggests but to no avail. A son-in-law who prides himself on his fix-it skills had to confess himself defeated. So, sadly, we had to throw it out. Because of its short life, we won't be buying another one.

We loved it, it worked great for months, and then it stopped working. We were heartbroken because we had thrown out our other blender and had nothing to blend. There was no slow down-- only a doors-not-blend suddenly two days after we last used it to make sauce. But the warranty covered it. It was easy to talk to the company on the phone, do a troubleshooting exercise, and order a replacement for shipping cost only (hmmmmmm-- that also seems a little wrong, but it was only 5.99), and we are very excited to receive the new one. Will the next one last more than a year? We hope so!

Had an issue with the NutriBullet Pro that I received as a 2015 Christmas present and the extended warranty I purchased on it. The Service Rep was very helpful in resolving the issue, which made me extremely happy especially considering the Customer Service Departments in many companies today is lacking. Love my NutriBullet, use it daily!

I purchase this 5 months ago. I did not start using it until about 2 months ago. I make a breakfast drink every morning all of a sudden I couldn't use it anymore and I called customer service. When I was finally able to get through to someone she was very patient in helping me resolve the problem with my product. I love the nutribullet and I look forward 2 years of using it

I have a Ninja & thought it was good. But, I didn't like having a larger item to clean after making a protein drink. So I tried the NutriBullet. Wow. With the Ninja, I would put ground flax seed into my drink and there would always be little particles stuck on the container & would take a long time to get all of it cleaned off, even in the crevices on the lid. No problems whatsoever with NutriBullet. And I don't have to grind the flax seed first, I just put the whole seed in and everything is ground up perfectly!!!