Without a handle, it's difficult to get the cup/blended section from the base. With arthritis, it's doubly difficult. What's more the silver portion at the top of the device came off, and I can't get it back on. So it's sitting there. Further, after several uses, there was a distinct odor emanating from the unit after the second or third use. I sent the warranty in, but when I read it, there was a second portion of the warranty requiring me to return a written acknowledgement of having filled out the warranty card...I didn't realize it was a TWO-PART WARRANTY; I thought I was covered after completing the warranty online. WRONG!

Representative was extremely helpful in resolving a problem I had purchased a Bullet 900 series. I was about to return to tha store but she was able to determine problem.She was extremely professional & very pleasant . Unfortunately I can rennet her name. She a great representative of your company!

So glad we purchased this. It has really helped my husband and I to get healthier eating habits as we use it every day. I've lost 9 pounds so far and my husband has lost 10 so we're very pleased about that. It helped so much to be able to look on your website to get a variety of recipes after we had made up a few ourselves. So thankful for the product, it works great!

I make a healthy shake every morning of life. Previously, I would dig out my old-fashioned heavy blender with its hard to clean parts. I 'splurged' on Sunday on the Nutribullet Pro 900 W blender and I am officially in love! Its slim, beautiful enough to leave out on my counter, blends smoothly and so quickly, and is soooo easy to clean! Its just the cup and the lid with the built-in blades. Thats it! Just a simply rinse under the faucet and ready for the next day. I HIGHLY recommend this blender to anyone who makes shakes daily, for sure!

I have used for over two years and miss the flue and colds most people are plagued with and to really put it to the test I survived last winter working 120 hrs a week for 6 weeks straight and did not get sick once. I can only attribute that to using my nutri bullet to keep me energized and healthy. Thank you nutribullet

I upgraded from my magic bullet to the nutribullet and couldn't be happier. I love the larger cups and the blades are SUPER powerful. I can grind up kale, flax seeds and other tough items into a smooth delicious juice. Only qualm is the flip lid on my cup broke within a month of ownership, so I can't secure my to-go cup mouth. Which sucks because I use the cop everyday for breakfast. Though I did purchase a warranty so I plan to get that replaced.

Bought my mom the pro in August against the advice from a friend who claimed it was not worth the money. Initially we were happy and excited about our purchase until the 32 ounce cup broke one of its little tabs that initiates the motor. Customer service was of no help when trying to get a replacement and ended up having to purchase new 32 ounce cups. Then the mechanism that turns the blades which is cheaply made of plastic broke also. So now we have our new cups and can not use them not to mention all the fruits and vegetables that ended up going bad totally proved that i should have went for a different brand @ a more expensive price. We know better now and will invest in a more reputable brand to go keep up with our juicing lifestyle. My mother in law wanted me to purchase one for her for Christmas but i will be getting her something worth the money not a cheap machine as the nutri bullet turned out to be.

I bought this last year at Christmas. Already had to replace the Base/blades. Then randomly the gears ( Plastic ! ) just shattered in a million pieces with normal use. Who is the moron who designed that? It must be a Common failure because replacements come in packs of 3! The switch sticks a lot and the plastic cups are of Low Quality. I will Never buy one again.

I bought this thinking I would be the one to use it mainly. But suddenly my son lost weight 19 yo and rapidly dropped to 91lbs. Lots of Dr and tests later high liver enzymes so need to try no gluten, no dairy. Lots of fresh veggies and fruit and calories. I can pack so much in the pro and the motor handles everything thing well. Thank you, Thank you so much! It's gonna take time but I wouldn't have done it without Nutribullet.

We have been using our NutriBullet for over 5 years . No problems what so ever. I think these people that got hurt using their NutriBullet just trying to get money. Your first instincts when anything explodes is to let go and get away. Unless there’s a defect in the machine it’s a fairly safe blender