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Customer reviews for Downy Ultimate Soft Liquid Fabric Softener, April Fresh 192 Loads,130 fl oz for
Downy Ultimate Soft Liquid Fabric Softener, April Fresh 192 Loads,130 fl oz
4.6 out of 5 stars
stars
1,082 ratings1,073 reviews
  1. 5 stars80% (871)
  2. 4 stars12% (132)
  3. 3 stars3% (29)
  4. 2 stars1% (6)
  5. 1 star4% (44)

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Showing 11-20 of 1,073 reviews
Oct 8, 2015
Reviewer name: Nikki515
1 out of 5 stars
1 out of 5 stars review

Do not like Fabric Protect!

I have been using Downy April Fresh for as long as I have been doing laundry. I love the fresh smell of our clothes from using Downy. A few years ago, I was disappointed when the scent pearls were added and ruined the wonderful smell. Now, I just bought a new bottle of Downy with the new "fabric protect". After washing my first load of laundry I knew right away something was not right! The scent is not the same. It's very strong and unpleasant. I want the normal Downy April Fresh back! My clothes don't smell good anymore! Why change the scent of something that everyone loves so much?

Review from downy.com
Helpful?5J2Y2SJ4OJLT13623262593
Oct 19, 2015
Reviewer name: zojo
1 out of 5 stars
1 out of 5 stars review

HATE the new scent!!!

I have a very sensitive sense of smell, and your April Fresh scent was the ONLY one I could use. When I caught the odor of the bottle of Downy I bought I thought I had mistakenly picked up the wrong scent. It is sharp and putrid and now is permeating thru my house. If I could return it, I would!!! I now have to go out and find another brand. PLEASE CHANGE THE SCENT BACK!!!!

Review from downy.com
Helpful?5J2Y2SJ4OJLT13623262593
Aug 25, 2016
Reviewer name: stinkssobad
1 out of 5 stars
1 out of 5 stars review

New April Fresh scent is unbearable!

I've used April Fresh Downy since a small child so at 40 years and I had to return the newest bottle I purchased because the scent is so unbearable. It's way to strong, smells nothing like the previous scent and causes my laundry to smell awful! The previous scent had a nice, soft scent and this is very offensive and offputting. I am hopeful, with enough complaints, you will change back to the previous scent. I'm trying a different scent, but I will switch brands if necessary because the new scent makes my home smell terrible and I can't stand to be in it after washing clothes. Why such a strong scent???? Please change back!

Review from downy.com
Helpful?5J2Y2SJ4OJLT13623262593
Oct 27, 2015
Reviewer name: LABinMD
1 out of 5 stars
1 out of 5 stars review

Bring back the original scent!

We have only every used the original April Fresh Downy. Picked up the bottle yesterday, used it today and thought maybe I grabbed the wrong brand. It smells horrible. I am now rewashing my load of laundry with the hopes that the strong perfume scent will come out. What a disappointment.

Review from downy.com
Helpful?5J2Y2SJ4OJLT13623262593
Apr 3, 2016
Reviewer name: JMM77
1 out of 5 stars
1 out of 5 stars review

New scent is overpowering

As many of the other reviewers have noted, Downy April Fresh is a staple in most American homes. Unfortunately, our family went to use the "new" formulation and had to rewash our clothes to get the overpowering scent to go away. It is not the comforting smell we have all come to love and expect. Please P&G, bring back the original formulation. I fear you are going to lose a lot of loyal customers with this change. I'm headed out to see if I can get any of the old formulation.

Review from downy.com
Helpful?5J2Y2SJ4OJLT13623262593
Aug 27, 2016
Reviewer name: Laney
1 out of 5 stars
1 out of 5 stars review

So disappointed in the way it smells

I've been using Downy April Fresh for what feels like all of my life because I loved the smell of it. The last two bottles I purchased were not the same product. The fresh smell was missing, and I don't even like the way it smells any more. I will be looking for another product, and hopefully I will find something I liked as well as the one you had before you changed the formula.

Review from downy.com
Helpful?5J2Y2SJ4OJLT13623262593
Oct 20, 2015
Reviewer name: sadmommy
1 out of 5 stars
1 out of 5 stars review

What did you do to the April Fresh scent?!?

I really liked the April Fresh scent because it was not very overpowering. I grabbed a new bottle at the store and when I pulled my clothes out of the washer I was disappointed that they smelled different. My last bottle did not have the fabric protect and the new one does. I'm beginning to think that changed the scent... Either way, I'm very disappointed and will have to go back to my Downy free. I liked having just a touch of scent to my clothes and this is definitely not what I wanted.

Review from downy.com
Helpful?5J2Y2SJ4OJLT13623262593
Jan 5, 2016
Reviewer name: Kelley25
1 out of 5 stars
1 out of 5 stars review

I hate the new smell!

I am so disappointed that you changed the original scent. It has always been such a great and reliable product and I always was complemented on the smell of my house after washing clothes as well as my clothes. Now I hate the smell! There is nothing original about it!!

Review from downy.com
Helpful?5J2Y2SJ4OJLT13623262593
Jan 10, 2016
Reviewer name: Alex163
2 out of 5 stars
2 out of 5 stars review

The new smell is beyond offensive!

Even though Downy still delivers as far as softness, etc., the new smell is horrible! I started to notice it late last year and thought it was my color safe bleach. My husband developed an allergy to whatever it is they've added. The smell is overpowering and I still find clothes and sheets that have that nasty smell. I'm seeing newer reviews about how wonderful the new scent is, and quite honestly, I don't believe them. It smells like a toilet mint. Seriously. A toilet mint - and it never, ever fades away until you rewash it. It also leaves kind of a lanolin type feeling on your skin and hands - and not in a pleasant way. Bottom line - excellent product before they "improved" it. Please - go back to the old way. Who decided this was a good idea - lol? Sheesh!

Review from downy.com
Helpful?5J2Y2SJ4OJLT13623262593
May 19, 2016
Reviewer name: JD2324
1 out of 5 stars
1 out of 5 stars review

New April Fresh Smell is Horrible!

I have used Downy April Fresh fabric softener for years but since they added the Fabric Protect it smells too strong and powdery! I can't use it - please change it back. I've tried the freshness beads but they don't soften the clothes. For me and others to take the time to write a review on a fabric softener must tell you there is something wrong with the new product. Please change it back!!

Review from downy.com
Helpful?5J2Y2SJ4OJLT13623262593