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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
8,032 ratings7,979 reviews
  1. 5 stars86% (6,871)
  2. 4 stars13% (1,021)
  3. 3 stars1% (71)
  4. 2 stars0% (17)
  5. 1 star1% (52)

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Showing 431-440 of 7,979 reviews
Nov 10, 2024
Reviewer name: Alex L
4 out of 5 stars
4 out of 5 stars review

Great Performance, but CO Sensor Issue

I recently purchased the Westinghouse WGen9500c portable generator, and overall, I’ve been quite impressed with its performance. It offers plenty of power with its 9500 running watts and 12500 starting watts, which is more than enough to keep essential appliances running during a power outage. The build quality is solid, and the unit starts up reliably, even in colder weather. I also appreciate the user-friendly features, like the electric start and the clear, easy-to-read display panel. However, I’ve encountered an issue with the carbon monoxide (CO) sensor, which has been a bit frustrating. Early on, the CO sensor seemed to malfunction, triggering the generator to shut down unnecessarily. While I understand the importance of this safety feature, it’s disappointing to experience this fault so early in the generator’s life. As a result, I now need to send it in for service to address this problem. Despite the CO sensor issue, I’m still optimistic about the long-term performance of the WGen9500c. Westinghouse is known for good customer support, so I’m hopeful that this will be resolved quickly. If you’re in the market for a powerful and versatile generator, I would still recommend the WGen9500c, but be mindful that this model may have some early teething issues with the CO sensor. Pros: Powerful output (9500 running watts) Easy to start and operate User-friendly display panel Good build quality Cons: CO sensor malfunction (requiring service early on) Hopefully, this is just a rare issue, and once it’s fixed, I can enjoy the generator without further problems.

Review from westinghouse.com
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Oct 8, 2022
Reviewer name: EdGibbon
5 out of 5 stars
5 out of 5 stars review

Well deserved excellent reputation.

Picked this up last week. Have powered it up checked all outlets, remote start, everything works as advertised. Have run for about 10 hours of break in so far with various loads including 240V 1-1/2 hp deep well pump. Still need to get a transfer switch hooked up but very happy with my purchase so far!

Review from westinghouse.com
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Oct 1, 2023
Reviewer name: Schley1
5 out of 5 stars
5 out of 5 stars review

AWSOME Generator

I bought this generator to replace the much smaller one I have that I was using to power my living quarters of my horse trailer which was actually to small,, it would have a hard time running the A//C on my trailer. However this new generator WGen9500 is big enough to run the whole trailer and then some!!!!! An it is big enough to run the house if it ever needs to.. I love this generator it is nice looking and easy to operate...

Review from westinghouse.com
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Nov 7, 2020
Reviewer name: Fink About It
4 out of 5 stars
4 out of 5 stars review

Perfect Size

Bought this generator to act as an emergency backup incase the power went out for a few days. Came clean and works well. It will our well, water heater, fridge, some lights and a few appliances. good size for backup power. The only downside is that the generator weighs 218.9 pounds so it's a bit of a lift. The price is also good but not great.

Review from westinghouse.com
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Dec 23, 2023
Reviewer name: WH9500
4 out of 5 stars
4 out of 5 stars review

Can't beat the price for the amount of Watts

I purchased this generator after my father purchased the same unit and was satisfied with the quality for the price. Compares to other units in this price range you get more features with Westinghouse. My only complaint is the unit showed up scratched. Thats the reason for the 4 stars instead of 5

Review from westinghouse.com
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May 22, 2024
Reviewer name: Bonstance
3 out of 5 stars
3 out of 5 stars review

like remote start

after purchasing this system and other than turning it on after first purchasing it, when I attempted to start it to run it every 6 months as suggested. Came to find out after multiple attempts to contact someone that it was the ignition switch that was bad

Review from westinghouse.com
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reply from eComm

Hello, thank you for your review, we are sorry to hear about your experience. Thank you for reaching out, rest assured we are working hard to ensure you get the help you need. If you do not hear back from us within 3 business days please contact us at westinghousevip@wpowereq.com and we will escalate your case. Thank you, Zach - Westinghouse

Sep 2, 2021
Reviewer name: Jeri C.
5 out of 5 stars
5 out of 5 stars review

Fantastic power source!

We've had several power outages during storms this summer and with lots of food in our freezers we were really worried about losing all our hard garden work. We purchased this generator to be able to run our refridgerator and 4 chest freezers this time of year when it could be a disaster in a day in the hot weather. We received it and found the instructions and guides to be very helpful in getting it ready to go and after we had it set up did some start ups and the remote start was surprisingly easy to use and gain trust in right from the start. We are very happy and out of the stress of the possibility of losing all our frozen foods if the power goes out for a couple days again. We would highly recommend this product to anyone.

Review from westinghouse.com
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May 14, 2020
Reviewer name: Blefferd
5 out of 5 stars
5 out of 5 stars review

Great Generator!

Purchased the Wgen9500 generator to power the house during hurricanes. Build quality is top notch!! Features are awesome, the remote start and push button start are a really nice feature. Set up was a breeze took me about 15 mins from removing the box to start up. Fired right up using the remote on the first try. I’m currently running it to break it in and it’s powering the garage fridge and a shop vac! I’m eventually having this wired to a transfer switch to power the house, one ac unit, well pump, fridge, lights and outlets. Negatives, it’s 200lbs, but it moves around easily on level surfaces. I wouldn’t want to haul it around much! The noise level is about what you would expect from a genny this size but inside the house it’s barely noticed. Highly recommend this one!

Review from westinghouse.com
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Jul 4, 2021
Reviewer name: Big Tone
5 out of 5 stars
5 out of 5 stars review

so far so good, it should do the job

received the wgen 9500 from shipper. Box was in good shape. Unit was in good shape. Followed assembly and startup instructions and unit started on first crank from keyless fob. have run it 5 hours and changed the oil. i upgraded from a 7200 watt generator to this 9500 running watt gen for this hurricane season.

Review from westinghouse.com
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Dec 19, 2021
Reviewer name: Ganpawgenfan
5 out of 5 stars
5 out of 5 stars review

Great Purchase

Just received this generator yesterday. Easy set up, (hint, follow quick start up guide regarding power cable connection from battery to panel). Runs great. Button start, remote start, pull start seem to work fine. Tested with power light and vacuum cleaner for a period of time just to check performance and no issues. Easy to use. Bought it for powering household when power lines are down after a storm and I believe it will perform well when needed. I hope I do not need it!!

Review from westinghouse.com
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