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Customer reviews for 12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start for
12,500/9500–Watt Westinghouse Gas-Powered Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
8,015 ratings7,962 reviews
  1. 5 stars86% (6,858)
  2. 4 stars13% (1,019)
  3. 3 stars1% (70)
  4. 2 stars0% (17)
  5. 1 star1% (51)

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Showing 1,601-1,610 of 7,962 reviews
Aug 10, 2023
Reviewer name: 50A Portable Generator
5 out of 5 stars
5 out of 5 stars review

WGen9550c Westinghouse Portable Generator

I unpacked the generator and then went through the manual provided to understand the generator, its setup instructions, and operational procedure. Following the setup and startup procedure I started the generator and it started right up. The generator has so many advanced features compared to my other generator (20 years old). I am going to enjoy the push button and remote start features and the capacity of 50Amps will allow power to most all of my household loads excluding electrical oven. I purchased the 50A generator so that after installing a soft start on my central A/C unit I can operate it when needed to using this generator. Also, the automatic shutoff features are an added bonus.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Apr 14, 2019
Reviewer name: Jsmith
5 out of 5 stars
5 out of 5 stars review

Great Customer Service

I purchased an original generator in February through Home Depot. After getting the generator delivered it was found to have significant shipping damage. We contacted the GE Customer service line and was offered replacement parts or that they would work with Home Depot to replace the machine. This is the replacement which arrived in less than 3 weeks from the original purchase. This generator was delivered in very good condition. Assembly was easy and straight forward. At this time it runs well on a test and seems to be what we were looking for. Intended use is for backup power to our home since we experience frequent outages during rough weather.

Review from westinghouse.com
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Jun 15, 2021
Reviewer name: Icecream man
5 out of 5 stars
5 out of 5 stars review

Excited and Relief

Just received my WGen9500 wheels super easy to install. Mounting feet easy to i stall also. Iam missing the Fob so called and waiting for a call back now. Im excited to have this Generator knowing i have back up power now since i live on the water on the west coast of Florida. Also a feeling of relief know its here for that just incase moment. Haven't started it yet waiting on my fob.

Review from westinghouse.com
Helpful?2WECXRCCO0ND13623262579
Dec 6, 2021
Reviewer name: Peck14
5 out of 5 stars
5 out of 5 stars review

Well built with great features

Bought this unit a month ago . Have gone thru power outages and decided to buy a generator. After researching decided to go with this one. It's well built and has a lot of features like electric and remote start. Ordered on line sight unseen and i'm not disappointed with quality. Glad I bought this on. Cant wait to lose power! lol.

Review from westinghouse.com
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Jul 21, 2023
Reviewer name: mrmartin2000
5 out of 5 stars
5 out of 5 stars review

Easy to use Generator

After enduring hurricane Ian, I will never again worry about being without power for days at a time. My neighborhood electrician was able to easily set everything up so that we can use it when we need it. We did a test and found that it easily powered my a/c and other essential household items. I hope to never have to use this equipment, but know that I'll be in great shape if I need to at some point in the future.

Review from westinghouse.com
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May 26, 2023
Reviewer name: BillC_az
4 out of 5 stars
4 out of 5 stars review

Great capacity Generator

This gen took 25 days beyond the website proposed delivery date; thus the 4stars. This is a nice gen able to run all the house, with some reasonable planning. Paid an electrician to install a hookup, and interconnect safety switches, and now the gen just plugs into a single 50a plug and I can turn on the house power from the fuse box. The gen is very portable with good quality wheels.

Review from westinghouse.com
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Oct 18, 2020
Reviewer name: Mammamitch
5 out of 5 stars
5 out of 5 stars review

Fantastic product!

I haven’t had to use this in a power outage yet but we did do a test and I am confident this generator will be reliable and perfect for my families needs. The set up was so easy and It started up perfectly and powered everything we needed. The generator was much quieter than our old generator and the remote control is wonderful. I’m not wishing for a power outage but when one happens I’m more confident freezers will stay frozen and we will be comfortable

Review from westinghouse.com
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Feb 25, 2025
Reviewer name: GPZ1963
1 out of 5 stars
1 out of 5 stars review

NOT WORKING IN COLD WEATHER (BELOW 20 F.)

NOT WORKING IN COLD WEATHER (BELOW 20 F.) The "auto start" does not work at all at cold weather (Auto choke failure) It might work only if you push the choke lever with your thumb at the "cold" position and hold it there In other word: Useless if you live up northern USA or Canada fpor the reaL winter time

Review from westinghouse.com
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reply from eComm

Hi, We’re sorry to hear you’re experiencing issues with your unit in cold weather. Extreme temperatures can sometimes impact the auto choke function. For further assistance and troubleshooting, we recommend reaching out to our customer support team at support@wpowereq.com or 1-855-944-3571. We're here to help and ensure your unit performs as expected. Thanks, Sydney, Westinghouse

Sep 25, 2023
Reviewer name: Buzz Light Year
5 out of 5 stars
5 out of 5 stars review

So Simple for power backup

I have finely unboxed my generator yesterday. It was so simple with the enclosed manuals to start it up. Added oil, gas, plugged battery up , and turned fuel on . Pushed Start Button went to start cycles to feed fuel to carbonator third started right up. Beforehand I had plugged power cable to house. Turned breaker on, on generator & voltage was perfect

Review from westinghouse.com
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Aug 22, 2023
Reviewer name: Robin Catherine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hopefully he doesn’t have to use it soon lol

I gave this to my son for his Christmas present.

Helpful?2WECXRCCO0ND13623262579