Jjm2, your opinion matters to us, and we appreciate you taking the time to write down all the details of your observation with your fridge. We continually improve our products, and your feedback is vital to that process. Have a great day. ^Camille

Greetings! Thank you for your review of your Samsung refrigerator model. I will be sure to let our product team know what you have mentioned about the color (tint, hue, and the like) for current and future product development. Should you need assistance in the future with this refrigerator model, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146024320 to help our team pull up your information. Leo

Hi William, We can imagine how it feels to have a refrigerator that doesn't work. We are here to assist you. Please see the link below for the steps if the Samsung refrigerator has no power. https://www.samsung.com/us/support/troubleshooting/TSG01109708/ We would like to speak with you more about this experience and assist with getting service set up or determine what steps can be taken to help with your Samsung refrigerator. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly

Hi Doyler400, I can't imagine how going through all these with your refrigerator feels. Let us get the fridge back on track. Here is a link to help you with the fridge water leak. Please watch the full video, follow the steps, and click the hyperlinks for further assistance. Water leaks in a Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147517481 to help our team pull up your information. Have a great day. ^Aloe