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Customer reviews for Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator for
Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator
4.5 out of 5 stars
stars182 ratings182 reviews
  1. 5 stars78% (142)
  2. 4 stars9% (17)
  3. 3 stars1% (2)
  4. 2 stars3% (5)
  5. 1 star9% (16)

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Showing 141-150 of 182 reviews
Jul 31, 2024
Samsung owner
5 out of 5 stars review

Great look

[This review was collected as part of a promotion.] I bought my Samsung refrigerator a couple months ago and have enjoyed the features and the look of this appliance

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Sep 9, 2024
Pati
2 out of 5 stars review

Door Sensor and Shelves

[This review was collected as part of a promotion.] The shelves are not strong enough to hold. Also, the left door automatically opens up when trying to put stuff on the right door (thanks to the sensor :-(

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
reply from SEA Care

Hi Pati, The shelves and fridge door are essential to be installed correctly. Let us help you with the refrigerator. Please follow the steps in the "Door bins, shelves, and crisper drawers" section on the link below to help you with the refrigerator shelves. Samsung refrigerator shelf/drawer removal and cleaning guide. https://www.samsung.com/us/support/answer/ANS00063107/ Here is a link to help you with the fridge door. Please follow the steps and click the hyperlinks for further assistance. Refrigerator or freezer doors will not close. https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close Also, here is another link to help you with the fridge door. Please see the "On other models" section and follow the steps. Auto Open Door on Samsung refrigerators. https://www.samsung.com/us/support/answer/ANS10003598/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147516755 to help our team pull up your information. Have a great day. ^Aloe

Jun 9, 2023
Jaja
5 out of 5 stars review

Versatile and beautiful

[This review was collected as part of a promotion.] It has been a month since I bought this refrigerator. It is easy to use, easy to clean and looks good.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Oct 23, 2023
Patty
4 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] I Love the refrigerator. But magnet do not work in front of the refrigerator, and I had to buy special magnet, so it won't scratch refrigerator on the side of refrigerator.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Jun 26, 2023
Heidi
5 out of 5 stars review

Great futures

[This review was collected as part of a promotion.] I bought this 2 months ago, the deeper size and wide width fits into my custom design cabinets. Love the water dispenser with automatic fill function

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Jan 19, 2024
Bmomjoy44
5 out of 5 stars review

Appliance jewelry

[This review was collected as part of a promotion.] I'm on month 3. I just love my bespoke fridge. I love the way it elevates the look of my kitchen. So far no problems with it. I love how easy it is to cle an and maintain.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Jun 1, 2024
BrownHomeDet
5 out of 5 stars review

Great Buy

Purchased this product a few weeks ago and it is the star of our home... one of the first thing our guests notice. It is a beautiful refrigerator with plenty of space. Great buy so far!

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Jan 30, 2024
J Dan
5 out of 5 stars review

Good so far.

[This review was collected as part of a promotion.] So far so good. I like everything about the refrigerator. Only complaint is one door is squeaky every now and then.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
Jul 12, 2023
Unhappy
3 out of 5 stars review

So ugly I want to cry

NOT WHITE - gray SUPREMELY UGLY with very dominant black trim. See in person first if you care about your fridge somewhat matching your decor. Inside is nice.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
reply from Samsung Care

Greetings! Thank you for your review of your Samsung refrigerator model. I will be sure to let our product team know what you have mentioned about the color (tint, hue, and the like) for current and future product development. Should you need assistance in the future with this refrigerator model, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146024320 to help our team pull up your information. Leo

Jan 18, 2024
William
1 out of 5 stars review

Stopped working

[This review was collected as part of a promotion.] The refrigerator stopped working after two months. I’m in the process of dealing with Samsung for a replacement refrigerator. Hopefully all will go smoothly and I can update this review.

Review from Samsung US
Helpful?28V7Z61IN8P313623162620
reply from Samsung Care

Hi William, We can imagine how it feels to have a refrigerator that doesn't work. We are here to assist you. Please see the link below for the steps if the Samsung refrigerator has no power. https://www.samsung.com/us/support/troubleshooting/TSG01109708/ We would like to speak with you more about this experience and assist with getting service set up or determine what steps can be taken to help with your Samsung refrigerator. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly