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Customer reviews for Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator for
Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator
4.6 out of 5 stars
stars
435 ratings435 reviews
  1. 5 stars80% (348)
  2. 4 stars11% (50)
  3. 3 stars2% (8)
  4. 2 stars2% (8)
  5. 1 star5% (21)

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Showing 121-130 of 435 reviews
Apr 19, 2026
Reviewer name: Ethan30k
5 out of 5 stars
5 out of 5 stars review

Best purchase!!

[This review was collected as part of a promotion.] This is our first ever brand new fridge. Been years since we had a fridge that had a water dispenser and ice maker. At first we were surprised of how much bigger it is compared to the old fridge, but now we dont even notice it. There is so much space on both the freezer and refrigerator sides for our family without having to stuff things in the freezer just to make it fit. Our favorite thing would have to be the water pitcher. Its amazing to just be able to take it out fill up your glass or whatever and put it back and then it refills itself without you haveling to do anything else. The lighting is another thing I like. Very bright white led lights really light up the inside so your able to see everything without an issue.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
May 15, 2026
Reviewer name: TheUnrealTalent
5 out of 5 stars
5 out of 5 stars review

The Modern Kitchen Workhorse

[This review was collected as part of a promotion.] ​Overall Rating: ★★★★☆ (4.5/5) ​Aesthetics ​Visually, this refrigerator is an absolute standout. It features a sleek, minimalist design that instantly upgrades the kitchen's overall look. The premium finish does an excellent job of resisting smudges and fingerprints, which is a massive plus for keeping things looking clean with minimal upkeep. The interior lighting is brilliant and evenly distributed, ensuring there are no dark corners where food can get forgotten. ​Cooling & Performance ​When it comes to its primary job, the cooling performance is exceptionally precise. It maintains a perfectly consistent temperature across both the fridge and freezer compartments, with zero noticeable fluctuations. Dedicated climate-controlled zones do a fantastic job of keeping produce crisp and meats fresh for longer than standard bins. It runs remarkably quiet, only making a faint hum during peak cooling cycles. ​Dispensing & Filtration ​The external dispensing system is incredibly convenient, delivering a steady, fast flow of both chilled water and ice. The filtration system is top-tier; it completely strips away any municipal tap-water taste, leaving behind perfectly crisp, clean-tasting water. The ice maker keeps up with daily demands easily, though it’s worth noting that the ice-dropping process can occasionally be a bit loud in an otherwise silent kitchen. ​Automation & Smart Features ​The automation integration adds a layer of genuine convenience rather than just feeling like a gimmick. Getting instant smartphone notifications if a door is accidentally left ajar is a lifesaver. The automated temperature adjustments—which optimize cooling based on usage patterns and door-open frequency—work seamlessly in the background to maximize energy efficiency. ​The Verdict ​This refrigerator beautifully balances high-end style with smart, automated utility. It offers fantastic temperature stability, great-tasting water, and a design that complements a modern home. For anyone looking for a reliable, tech-forward appliance that masters the basics while offering premium extras, it is a stellar investment.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
May 14, 2026
Reviewer name: Dino
5 out of 5 stars
5 out of 5 stars review

The best refrigerator on the market

[This review was collected as part of a promotion.] My new Samsung refrigerator has got the best water filter that makes the best tasting ice and the freshest tasting water they for sure got it right. And the different temperature compartments I don't know how it works but I know it does work better that any refrigerator I've owned in 40 years

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Apr 27, 2026
Reviewer name: Sherryo
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love this bespoke Refrigerator. I thought that I would not use some of the updated functions. Love being able to control the ice maker and temperature from my phone. I didn't think I would use the automated doors, but they do come in handy when your hands are full

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
May 10, 2026
Reviewer name: nDEEP
5 out of 5 stars
5 out of 5 stars review

Love this fridge!

[This review was collected as part of a promotion.] Love the automatic opening touch handles! Looks gorgeous in our kitchen! Love having the filtered water dispenser and the ability to infuse different fruits and veggies into the water. Keeps things cool!

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
May 17, 2026
Reviewer name: Btorrez95
5 out of 5 stars
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] I love my fridge at first the freezer over freeze but we were able to fix it . Filtration is amazing I love my pitcher . We also can dispense the water and the door automatically opens when you put your hand in front of. And it's aesthetically pleasing

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Mar 10, 2026
Reviewer name: Casey
5 out of 5 stars
5 out of 5 stars review

Bespoke fridge is pretty cool.

[This review was collected as part of a promotion.] Love this fridge, the ice comes in two different sizes and fills rather quickly. There is a built in water dispenser that fills up automatically. The filter is easily replaced. The automation on the doors is something from the jetsons

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
May 22, 2026
Reviewer name: Fatboy in fridge hungry
5 out of 5 stars
5 out of 5 stars review

Great features aesthetically pleasing

[This review was collected as part of a promotion.] That's totally cool man people come pick it up and if it's broke they'll fix it again right yeah yeah that's what's up but it ain't broken a brand new and I'm I'm in a fat boy in the fridge have a good night bye-bye see you talk to you later bye see you later bye

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
Mar 27, 2026
Reviewer name: Tutonka
1 out of 5 stars
1 out of 5 stars review

Autodoor is Garbage

Once again, Samsung has FORCED garbage on their customers. If it isn't forcing ads on their TVs, it's forcing worthless garbage like the "Auto door" function on its refrigerators. Our freezer is constantly being opened and closed because of this crappe and we have freezer burned food and ice clumps instead of cubes from it. That's what happens when you have a constant stream of room temperature air being puched into your freezer all day long. Oh, you can disable this "feature" on other models, but not this one. So, Samsung KNOWS the Autodoor is absolute garbage and yet, they won't let you disable it on this model. Way to go, Samsung. Keep tallying up these wins.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620
reply from Samsung

Hi Tutonka, We appreciate the time you took to share your review of your Bespoke AI Side-by-Side refrigerator. The Auto Open Door gently assists when you touch the sensor, allowing you to continue opening it smoothly with the handle. For additional guidance, you can refer to page 44 of the user manual for detailed instructions on using this function: https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf If you need further assistance, you can connect with us through any of the options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. X: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When contacting us, please have this reference number (1152315612) available so our team can assist you promptly. We value your business. Jeffrey Samsung Care

May 14, 2026
Reviewer name: Luvmyfridge
5 out of 5 stars
5 out of 5 stars review

Beautiful design and functional

[This review was collected as part of a promotion.] Absolutely love this fridge. The ice maker that makes two different size ice and the water dispenser on the inside of the fridge is so wonderful. No more ice falling out of door and water going everywhere. The sleek front design is so beautiful. The freezer stays so cold and the app works so well with notifications for door open and the filter needs replaced. Also the automatic close door is no nice.

Review from Samsung US
Helpful?1OPYVN5SOM5U13623162620