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Customer reviews for Backyard Discovery Beaumont Cedar Pergola with Trellis Roof and PowerPort, Choose Size for
Backyard Discovery Beaumont Cedar Pergola with Trellis Roof and PowerPort, Choose Size
4.8 out of 5 stars
stars
632 ratings632 reviews
  1. 5 stars85% (540)
  2. 4 stars13% (80)
  3. 3 stars2% (10)
  4. 2 stars0% (0)
  5. 1 star0% (2)

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Showing 211-220 of 632 reviews
Apr 2, 2023
Reviewer name: RIXFIXIT
5 out of 5 stars
5 out of 5 stars review

Absolutely love this pergola!

Easy to assemble, almost completely by myself. (My wife helped to hold the sub-assemblies while I braced them) but otherwise easily a one-man job. I used 11X12X12 concrete piers for my foundation since my location is just on gravel over dirt. I added some roll-up shades and also added some sun screening material on the top for additional shade. Our Arizona summers are brutal and this definitely extends our outside time by at least a couple of months.

Review from backyarddiscovery.com
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Feb 22, 2022
Reviewer name: BEP89
5 out of 5 stars
5 out of 5 stars review

Large and Sturdy

We have been looking for a pergola big enough for a large sitting area and dining table and finally found this one. I love that it is wind tested too as our backyard can get wind gusts and I know this pergola is quality and will withstand the elements.

Review from backyarddiscovery.com
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Aug 30, 2024
Reviewer name: John S
4 out of 5 stars
4 out of 5 stars review

Great Product, Not So Great Assembly Company

The product itself seems to be a great product, but the included assembly through Go Configure leaves a lot to be desired. A piece was broken during transport, so I was left with a partially constructed pergola on my patio and the team on site said they had to report to their supervisor. The supervisor of the local company submitted the report and GoConfigure sends me an email saying their team had to "investigate" this which generally takes two business days, starting Friday over a Holiday weekend. When I called for more details I was told they could not give me any timeframe, because Go Configure is a separate company than Backyard Discovery (despite their name and number appearing on the cardboard boxes the pergola came in.) Backyard Discovery had previously been very helpful and so I chose to call them directly. They immediately noticed my order and prior registration and told me they would FedEx me the broken part and it would arrive in 2-4 days. Honestly I'm furious because if I had called the manufacturer the day we found it was broken I could have finished this myself and gotten to enjoy the pergola for at least half of my holiday weekend, rather than watching the pieces left in my lawn slowly kill my grass. Good product, great manufacturer service from Backyard Discovery, but terrible customer service from Go Configure.

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reply from BYDSales

Greatly appreciate the time you've taken in writing of your experience and further in providing this review. While we do strive for a perfect all around experience from our perspective as the manufacturer, we also understand these sorts of things can happen when other entities are involved with the process of buying and assembling the product. I would encourage you to reach back out to us directly at Backyard Discovery to see how we can help to appease the situation further.

Sep 3, 2023
Reviewer name: AmyPNW
5 out of 5 stars
5 out of 5 stars review

Exceptional Bang for you Buck$

I purchased the 16x12 May of 2022 with the hopes of getting it up by July for a large family gathering and overall better backyard aesthetic. Things did not go as planned. The four boxes it arrived in sat on the side of my house until September 2nd 2023. I fully expected there to be rot and all kinds of damage since I live in the PNW with lots of moisture. There was a few areas of cardboard rotting to the wood but nothing I wont be able to resolve. (See pictures) It took 2 people (1 being an experienced carpenter) 6 hours to get it unboxed, sorted and assembled. The instructions are VERY CLEAR & everything is numbered. For me, it’s perfect. I absolutely love it. The carpenter assembling it for me was not loving that the roof sections are divided into 3 pieces instead of being one solid long piece.….. but that’s the drawback I suppose for something being shipped and prefabricated. Those details that a woodworker would see are things I don’t care about. A local company makes the exact prefabricated pergola delivered (all solid sections) for triple the cost. No thanks lol I’ll take this one instead!

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Review from backyarddiscovery.com
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Jul 25, 2024
Reviewer name: Jack31
5 out of 5 stars
5 out of 5 stars review

In love with our backyard now

I had been wanting some structure to provide shade in our backyard since we bought our house four years ago and I only wish we had done this sooner! The pergola looks beautiful and it defines our space so much better. You will want to seal it beforehand and it does require a few friends/family to help put up.

Review from backyarddiscovery.com
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Jul 8, 2020
Reviewer name: Pergola
5 out of 5 stars
5 out of 5 stars review

Awesome construction and a very attractive Pergola

We purchased this in June. We had to wait to install once the concrete patio was completed. It took about 6 hours to install completely and we were completely impressed with the construction. All of the components necessary were included. It turned out to be much stronger than I expected. Originally I was going to build one from scratch but after pricing Cedar components and figuring out all of the hardware required we decided to order from you. So glad we did.

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Review from backyarddiscovery.com
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May 7, 2023
Reviewer name: BusterP
5 out of 5 stars
5 out of 5 stars review

Excellent Experience!

We bought the 16 x 12 Beaumont Pergola in April 2023. It was delivered quickly and the installation service Go Configure contacted us promptly, set up the appointment, showed up and efficiently installed the pergola. Great experience all the way around!!!

Review from backyarddiscovery.com
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May 23, 2022
Reviewer name: DrDeath13
5 out of 5 stars
5 out of 5 stars review

Awesome Pergola

This comes in four big boxes weighing around 170lbs.each. All boards and hardware are labeled well. Me and a friend pre assembled most of it during the week in my garage. Brought in some more muscle on Saturday to carry the assembled pieces out back to the patio. With three guys we had it up and anchored in about 3 hours. Follow the instructions and lay everything out according to part numbers and you will be fine. Pre assembling saved a lot of time on Saturday.

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Review from backyarddiscovery.com
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Oct 11, 2023
Reviewer name: Ken Merri
5 out of 5 stars
5 out of 5 stars review

Excellent product and product and service!

Very nice product for the money. We received this a couple of months ago, and took our time sorting and staining Redwood. We only had two boards that were warped severely, but they were replaced within two days. Excellent service from the company on any parts or replacement boards that you need!

Review from backyarddiscovery.com
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Dec 2, 2024
Reviewer name: Hank908
5 out of 5 stars
5 out of 5 stars review

Well made went together just as advertised

I used the optional assembly service and that was frustrating. They went thru several people trying to get it assembled, finally on try #6 we got it done but I wasted a lot of time from work going home just to have nobody show up. It's large and bulky to assemble so trying to do it by myself wasn't really an option. But overall the pergola itself is great. Only complaint is it feels short to me, I wish it was a foot taller

Review from backyarddiscovery.com
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