This is a great Pergola. It was delivered with two boards that were day. Called customer service. Very nice helpful staff. Two days later I received two replacements. Spent one day treating all the wood with a wood present stain. Then one day to assemble. Used the BILT app for instructions. Went together like a dream. Great product. Very pleased.

Printed instructions in combination with the BILD app were well thought out. We suggest that moving the partly-built pergola, setting the feet, moving the pergola off the feet, anchoring the feet, and moving the pergola back on the feet, would be more easily accomplished before the slotted cross-beams are put in place. All in all, this was a worthwhile project, and we're pleased with the look and quality of the pergola.

[This review was collected as part of a promotion.] This pergola is a beautiful addition to my backyard. Purchase and delivery was flawless and all the pieces were in great condition. And it was easy to put together!! Again, this pergola is a beautiful addition that adds so much character to my outdoor space.

Easy to assemble, almost completely by myself. (My wife helped to hold the sub-assemblies while I braced them) but otherwise easily a one-man job. I used 11X12X12 concrete piers for my foundation since my location is just on gravel over dirt. I added some roll-up shades and also added some sun screening material on the top for additional shade. Our Arizona summers are brutal and this definitely extends our outside time by at least a couple of months.

I bought this pergola late last summer and it was put up later in a raised area. I'm very pleased with it, as it looks fantastic. A few people passing by in vehicles have slowed down and looked at it. As the decking around the pergola will be completed soon, I look forward to enjoying it for a long time to come. The instructions and labelling of the associated pieces were as clear as a bell. It is better for two people to put it up as it is rather heavy, but once it is installed, it is eye candy.

At 73, I have been putting together kits for a very long time and in all those years, this is the best kit ever. Everything was included, everything fit, the wood was excellent and the hardware was first rate. Thank you for extra hardware as well as this would be hard to find locally. The directions were terse with great illustrations leaving no doubt as to how to put the pergola together. I am one huge fan of Backyard Discovery!

BE AWARE that the 12 x 10 does NOT, I repeat, NOT refer to the size of the footprint as I had expected!!! Somewhat disappointed in the finished size of the product, but we will make it work. The manufacturer needs to make it clear about the actual footprint and finished dimensions in their advertising. I plan to also leave a review of this product on whatever website I find it is being sold. Having said that, the actual construction of this product is relatively simple and straightforward.

I love my new pergola. It's like having my oun outdoor restaurant table. When friends come over everyone wants to sit outside. It went together easily and we waterproofed it. It is the centerpiece of my backyard and ads value to my home. I recomend getting one. Fabulous!

Purchased this in June 2022 and my wife and I assembled the entire thing. It's not difficult just time consuming. It took us about 10 hours but again not difficult to do. The instructions are well organized. We put together most of the pieces in the garage and carried them to the back yard for total assembly. We have at least 5 neighbors who have asked questions and compliments us on it. We installed some roll shades as well for the afternoon sun and it's perfect. I expect to do a protectant stain coat this teak to keep the color so the cedar doesn't start looking gray like cedar does when it's weathered. Keep in mind this is Chinese cedar which is a bit different than American red cedar, but for the price, and knowing what you're going to get, you can't go wrong.

We are so surprised at how few boxes arrived for the Pergola. At first we were concerned and immediately opened the boxes to check to ensure it was correct. it was and each part was meticulously labeled. We had read the online reviews for assembling and decided we could tackle on our own. My husband our 25 year old completed the assembly in less than 4 hours. My husband had previously unpacked and laid out all of the pieces and parts, so it was ready to go. The organization took about 2 hours, to include ensuring both drills and batteries were all charged. :-) We are thrilled with the quality of the product! Great value for the price!