I have had nothing but problems with this machine from day 1. It leaks constantly and abruptly stops working. I watched all the troubleshooting videos and nothing has resolved this issue. I believe this was defective out of the box. I do not recommend this product at all.

[This review was collected as part of a promotion.] I have wood floors throughout my house and they can get pretty grimy, so I was pretty excited to give this Bissell steam cleaner a try. Overall, it does clean, but not in a deep, cleaning sense, more of just a surface clean. I ran this steam cleaner through my living room, dining room and kitchen; all which are hard floors. While it did clean the floors a bit, I feel like I would still need to take a swiffer wet jet or a mop back over them to get them even cleaner. As far as whether or not, it was time, consuming or less time consuming, I would say it was a bit more time-consuming than just taking, say a wet swiffer and running it across the floor. Pros: Being able to wash the pads Only needing distilled water to clean Cons: More time consuming then a swiffer wet jet or even a regular wet swiffer Not as good at deep cleaning I would probably not buy this product as it is just too time consuming for me. I did receive this product for free in exchange for writing this review.

[This review was collected as part of a promotion.] The Bissell Spin and Sanitization Mop is a lifesaver for parents and pet owners like me. We have 2 cats, a dog, and 2 small children. They all equally love to make messes, but this mop tackles them all - from sticky juice spills to muddy paw prints. The magic is in the spinning pads that loosen gunk, and the sanitizing solution that zaps away germs. Plus, it's light and easy to move around, even under furniture and in corners. So, whether it's a breakfast-gone-wrong situation or muddy footprints tracked in, this mop gets the job done fast. This mop is a game-changer for messy homes!

[This review was collected as part of a promotion.] This two headed steam mop is extremely powerful for your house! It quickly heats up and makes cleaning so easy! When you're finished cleaning, just remove the two pads from the steamer and toss them into the washer or hand wash them. I love my new steamer!

[This review was collected as part of a promotion.] The steam and spinning head worked great - cleaned up muddy dog prints with no issue. A great way to clean without using smelly cleaners. My only concern is that if the mop head turns in a way it doesn't like, it could get out of control. Overall, the product works great and leaves a freshly steamed floor. The mop heads washed up nicely in the laundry.

[This review was collected as part of a promotion.] This thing is powerful! It's steam, which has already been proven to not only clean great but also sanitize. The two rotating pads put this way over the power of other steam mops. You have to hold on to this, because it will GO! It cleans hard! I really love that it stands up by itself as well when you have to "park" it. The tank is a good size as well.

[This review was collected as part of a promotion.] This floor scrubber worked very well on our floors, especially in the high traffic areas. We have two dogs and two children, three if you count my husband. The only thing that would get me to give it a five star rating would be if the pads were either more absorbent after cleaning and/or if they dried faster. But you do get two sets of pads so it could be worse if there was only one. Otherwise it's a very good product.

[This review was collected as part of a promotion.] We have mostly hardwood floors, some finished carpet flooring in our home, and we have pets. We desperately needed a good steam cleaning system, so when I had the opportunity to try Bissell's SpinWave SmartSystem Scrubbing & Sanitizing Spin Mop, I was beyond thrilled. The name just says it all, and it does exactly what it says! It's surprisingly lightweight which makes it easy to move around the floors, and it can easily be maneuvered into smaller spaces as well. I was shocked when I saw the two mop pads after the first use. When I tell you they were black - omg! I knew our floors needed a deep cleaning, but I had no idea that they were in that bad of shape. I'm so happy to have this amazing steam mop because we needed it more desperately than I'd ever imagined, and it absolutely gets the job done. It comes with two additional mop heads so you can keep cleaning even while the other two are in the wash! Also, even though they were completely black after the first steam mop, they washed up nicely! They came out of the washer looking totally new and white again, and they're also safe to pop in the dryer. I love the convenience, and I love this steam mop! My only concern is why didn't I have something like this sooner?! It's a must have for hardwood, concrete or any floors besides carpet, and I'll never be without a spin mop from Boswell again. I've used Bissell products in the past, but never have I been this blown away with any of their products I'd tried before. This gives me a whole new perspective and appreciation of the brand, and I am now a huge fan for life! I also love what they do for animals through the Bissell Pet Foundation, and the Empty The Shelters program. But again, this SmartSteam Spin Mop is nothing short of revolutionary in the world of cleaning. A must-have steaming, ultra sanitizing superhero cleaning device that is guaranteed to impress!

[This review was collected as part of a promotion.] Thanks to Bissell for letting me try this in return for my honest opinion. I have used this several times of the past couple of weeks. I currently have a small child. 2 cats and 2 dogs in my home. I have lvp hardwood flooring. This worked great on my floors left no streaks. No damage. I was able to get up different things, such as crayon on the floor. I was also able to get up a dried pet accident that was hidden behind my couch with just a few swipes. It's very easy to use it does take just a minute to heat up before using. I did wash the pads a couple of times and laid them out flat to dry, I did notice after the second wash, there were a few strings on each pad that needed to be cut off. Some of the things that I did love about. It was that it has a light on the front, whicg makes it easy if you're not in a well-lit room or need to be in a room where it's dark, you can still see what you need to get up. It's not loud, it's really quiet, which is great for us parents when you need to clean up a mess and your child is asleep and you don't want to wake them. I do wish that it came with a base to set it on and that it stood up better on its on. I also love the fact that this has sanitize option. I would highly recommend this for any home. Especially those homes with small children and pets. This is a great for clean ups and I love that pad's are removable and washeable, and you don't have to use any harsh chemicals, it's just water.

[This review was collected as part of a promotion.] After trying 3 other types of cordless mops, this spin mop works fantastic! Does NOT leave any water streaks on my LVP flooring. Easy to handle, can get into corners and along walls. Very pleased with this spin mop