Hello Sergio -- We’re sorry that there’s an issue with your Xbox Series S. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices -Chuck, Xbox Customer Care

Hello Jaime -- We're glad that you're enjoying your new Xbox Series S. If you're running low on storage, you have a couple of options. The best solution is to invest in the Seagate SSD 1TB Expansion Card for Xbox Series X/S, which will add 1TB of SSD storage to your console. Another solution is to add a standard external hard drive, which can be used to store and play Xbox 360 and Xbox One games that have not been enhanced for Xbox Series X/S. Hope that helps! -Chuck, Xbox Customer Care

Hi Alejandro -- Thanks for sharing how great games look and load on Xbox Series S. We're glad that you're enjoying it and we hope you have a lot of fun with your new Xbox. --Chuck, Xbox Customer Care

Hey Kristofer--It's great to hear that your new Xbox Series S arrived quickly and is a convenient fit for your entertainment setup. Thanks for sharing your thoughts; we hope you have fun using it. -Chuck, Xbox Customer Care