Hey Jermine -- We're sorry if you've been unable to purchase Xbox Series S. Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to purchase one, be sure to check back with Walmart and sign up for an in-stock alert. We expect more consoles to be available in the future. --Chuck, Xbox Customer Care

Hello Sammy -- We’re sorry that there’s an issue with your Xbox Series S. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices --Chuck, Xbox Customer Care