Member ratings & reviews forkind of mixed opinions on this phone...
pros: - headphone jack!!! im glad at least some companies arent cutting headphone jacks from their budget phones... - microsd card slot!!! hard to find on phones these days. yaaaaayyy!!! (although i wish i didnt need to eject the sim tray to access it...) - inexpensive, pretty good value - easy to repair!!! screen, headphone jack + charging port, and battery are easy to replace :3 though samsung doesnt sell replacement parts :( - battery life is great!! when i first got it a full charge would last 2 days, now it's only like one day but that's good enough for me. it does charge slow, but i think the battery life makes this excusable 👍 also the slow charging will preserve the lifespan of the battery - big screen makes it easier to type, also the screen looks pretty nice for not being oled, though its a little blue tinted - supports the wireless carrier i use :D cons: - NOT oem unlockable... would be excusable if this phone had stock android, but oneui core is really bad... - camera is not all that good, and if you move the phone slightly after taking photos they turn out blurry + it takes a while for the photos to process after their taken, even with image quality on the lowest setting. not very good for dog pictures... - screen is unresponsive, may be a common issue since ive seen other people say the same thing :/ it will lock up and the only way to get it to work is to turn the screen on and off. my screen isnt even damaged - the back of the phone has a texture that makes it slippery, so it falls out of my hand with no case, but with literally any case, the phone becomes too big to put in most pants pockets... - too much bloatware. too much samsung apps like "ar emoji" and "modes and routines" that are unnecessary but can't be removed. also theres duplicates of essentially the same apps: google and samsung internet, google messages and samsung messages, onedrive and google drive, etc. you cant delete them either, which takes up too much of the already limited storage. plus, it comes with WAY too many apps that you can uninstall, but its really annoying. all this is just a samsung thing though. - fingerprint reader is annoying. it doesnt work when i want to unlock my phone, but the one time i want to just go to the lock screen, it unlocks my phone - on android 14, elements of the ui were updated in a way that makes them harder to see on dark mode, especially if you have reduce transparency and blur turned on. the contrast between ui elements is too low... conclusion: good value, and phones with headphone jack + sd card slot + user repairability are hard to find, so im glad this phone has all those features. unfortunately this phone is kind of ruined by samsungs software...
Good day Worm, Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A14. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the 100th bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, and even when someone decides that your Galaxy device looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Please take a few moments to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have some free time available. If your photos and videos are blurry or poorly exposed, check out "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing. If your phone or tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen causing the problem. Also take a look at, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Samsung phone is not recognizing fingerprints" to help out with resolving what you have described to be experiencing with your device. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus smsng.us/Facebook-Messenger https://smsng.us/X-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/galaxy-battery/optimization/ https://www.samsung.com/us/support/troubleshooting/TSG01001388/ https://www.samsung.com/us/support/answer/ANS00078987/ https://www.samsung.com/us/support/troubleshooting/TSG01201462/ https://www.samsung.com/us/support/troubleshooting/TSG01001424/ https://www.samsung.com/us/support/troubleshooting/TSG01001765/ https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Worst phone I have ever owned
[This review was collected as part of a promotion.] So the most important feature for a phone would be the ability to make phone calls. 5g performance is so horrible I had to disable it. 4g 50/50 chance of connecting on the first try. WiFi calling can only speak on speakerphone otherwise other party cannot hear me. I am bombarded by notifications for Samsung apps,deals,equipment. Guys,Gals,Theys,Thems, the other stuff is useless if the one basic function of a phone is overlooked. This phone has completely missed the mark in its one most important job which is to MAKE PHONE CALLS!! It will take plenty of convincing for me to purchase another Samsung product.
Hello Rawkstylee, thank you for your feedback on your Samsung Galaxy A14. We know how valuable your calls are to you and we'd be happy to help you troubleshoot the connection to ensure you never miss important calls during the day. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also provided a link to the Samsung Support Team to review all options available to you to resolve this matter. Thank you for being a Samsung customer. -Elizabeth Samsung phone has poor signal and cannot use data or make calls https://www.samsung.com/us/support/troubleshooting/TSG01001598/ Issues with mobile network connection on Samsung phone or tablet https://www.samsung.com/us/support/troubleshooting/TSG01212956/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages
My Galaxy A 14
[This review was collected as part of a promotion.] I use my phone for work, watch videos, manage my finances, do surveys and play games. There are only a few things I would change about my phone. When I'm browsing the internet and doing surveys the webpages look as if the screen is zoomed out, making it difficult to read the content. In contrast, some of the webpages look as if the screen is zoomed out. I have to go to the settings on my phone to either zoom in or zoom out in order to see the webpage's content. Also, there are pre-installed apps on my phone that take up a considerable amount of my phone's storage and memory.
Hello Dougiefresh507, we appreciate your thoughts about your Samsung Galaxy A14. We are happy to hear you are overall pleased with the usage of your device. We have provided a link to the Samsung Support Team to offer assistance with the features that seem to be causing interruption to your usage. They can work with you directly to determine where this may be stemming from, whether it be the browser you are using, or a different feature. They can also work with you on expanding the storage of your device if you would like. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages
A14 has been a great Ithasn't given me any iss
[This review was collected as part of a promotion.] The Samsung a14 has been an awesome device. I haven't had any issues with with it and it runs nice and smoothly. When it comes to gaming, I have seen some lagging but not too much and it's only once in a while. The camera takes good pictures and videos. I do notice it takes a while for the phone to capture a picture and to start recording video. I am happy that it has expandable memory because I take a lot of pictures and videos. This phone is durable. I have dropped it many times and the phone doesn't even have a scratch on it. It is affordable. The front facing camera is good I do a lot of video chatting and it works great. I don't get blurry or laggy zoom calls. Over all I would give this phone a 8 out of 10
Great inexpensive phone
[This review was collected as part of a promotion.] I have had the Samsung A14 for 2 years now and I have had no problem whatsoever with it once I downloaded the manual LOL I would recommend this phone to anybody if they want it inexpensive great phone to use
Would not recommend
[This review was collected as part of a promotion.] My Samsung Galaxy A14 kind of suck for streaming for pretty much anything. I guess it's okay for somebody not going to care if they have service half the time or not I have to keep turning on my airplane mode and then back off just to get service sometimes and then also sometimes it'll say I don't have a SIM card and I do. Another thing when I'm trying to message someone it will pop up that my keyboard needs to be updated but it doesn't. This phone has a lot of cons I should have looked at before buying.
Hi TXMOMMA91... Thank you for your review of the Samsung Galaxy A14 5G. We appreciate your thoughts as it ensures we remain innovative and improve on the designs and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help with the connectivity of your device. Please reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany SIM card issues on your Galaxy phone (samsung.com) Galaxy phone or tablet Wi-Fi connection issues (samsung.com) Issues with mobile network connection on Samsung phone or tablet Samsung phone has poor signal and cannot use data or make calls Samsung phone has slow mobile data speed smsng.us/Samsung-Support
2 paper cups and a long string would be better!
I've had this phone for about 6 months. I would have better luck with 2 paper cups and a long string. This phone has it's own mind. If it wants to open an app it does it, I don't even have to be touching it. I have clicked on the clock app and the news app opens. I have literally had things happen on this phone that I don't even know how to make happen. The other day I couldn't hang up the phone because the button wouldn't work. I've dialed numbers and couldn't connect because the button wouldn't work. I've dialed numbers where you have to press 1 for this and 2 for that and the option I needed didn't work. Before I got this one I had one just like it and had to send it back for another because calls kept getting disconnected.
Hello there, we appreciate your feedback on your Samsung Galaxy A14. We understand how frustrating it can be to have a device that is not functioning as intended or expected. We would love to assist you with troubleshooting your device as much as possible. We have provided links to the full device manual and the Samsung Support Team. These resources can help you ensure your device operates as intended. We have also included a link to your warranty information given the stated time of ownership. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info
I got what I paid for
[This review was collected as part of a promotion.] I got this phone "free" for porting my number to my new carrier. They said free, however, I pay monthly and cannot upgrade until it has been paid in full, so can you really call that free?? Anyways, the phone is great as far as all of the Samsung options I love. I just can tell the difference between my Galaxy S phones compared to the Galaxy A. The battery dies fast and sometimes dies while its plugged in. Lately, when I plug it in, it flashes the lightning bolt circle showing it is plugged in over and over and won't start charging sometimes as long as 20 minutes. Right now I'm plugged in, its at 7% and was at 10% when I started writing this review. So I'm not happy with this phone so far and want to get another S series...
Hi there Gem333, we appreciate you sharing your thoughts with us about your Samsung Galaxy A14. We understand how important the battery of your device is to your continued usage and enjoyment. We have provided a few links to help troubleshoot and ensure the battery of your device functions as intended. We have provided a link to an article to help you as well as the Samsung Support Team for additional assistance one on one if necessary. Thank you for being a Samsung customer. -Elizabeth Galaxy phone or tablet is not staying on or charging https://www.samsung.com/us/support/troubleshooting/TSG01001407/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
Best Phone I've Ever Had
[This review was collected as part of a promotion.] This phone is easily the best phone I've ever had. The camera quality is amazing, the storage is great, and it runs well. I haven't had an issue with it. I absolutely love this phone, and would recommend it to anyone looking for a good, affordable phone.
My A14 5G review
[This review was collected as part of a promotion.] I like my new Samsung A14 5G because there's a lot of space it is fast and you even when you don't have much storage it'll still run normally, I don't really have much to say except I really like it