Hi there Becker, we appreciate you sharing your thoughts with us about your Samsung Galaxy A14. We understand how important your device is to you every day and we'd be happy to help with any aspect that is causing frustration during usage. We have provided a link to an article to help you troubleshoot the freezing you mention experiencing. We have also shared a link to the Samsung Support Team if you continue to have this experience with your device. Thank you for being a Samsung customer. -Elizabeth Galaxy phone or tablet's screen is frozen or responds too slowly https://www.samsung.com/us/support/troubleshooting/TSG01001765/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Hey there Tylerjohn, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy A14. We would be happy to help you ensure your device functions as intended and you have the best experience possible with your device. We have provided a link to the full device manual that will help you expand the storage capacity of your device, which can help with the speed of your device. With regards to the apps you are attempting to download and use on your device, we recommend reaching out to the developers of the app to see if there is a way you can use their app on your device. We have also provided a link to the Samsung Support Team to offer further assistance if you would like. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages