Thank you so much for your kind words, we appreciate them, JE. Please make certain you have the proper height clearance.

We are thrilled to hear you are satisfied with the heater and delivery, Kristy! Thank you for the excellent rating and review!

Hello pintor, we are really sorry to hear that you feel our heater has thin metal and doesn’t offer enough support. We can assure you that this is not a problem for our customers as you can see by all of the reviews. Our heaters have passed all of the required industry test standards for quality materials and tip-over standards. If this wasn’t the case, Sam’s Club certainly would not continued to purchase this heater year after year. However, once again, we really are sorry you have the issues that you described. We recommend that you explain your problem by contacting the store where you purchased your heater or please call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your issue. And finally, we do want to thank you for your purchase!

Hello NCnurse, it’s great to hear that you absolutely love your new heater! And we absolutely love it when customers like you take the time to share their comments and give a 5-Star rating! Thank you!