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Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for
Member's Mark 50,000 BTU Patio Heater with LED Table
4.5 out of 5 stars
stars
596 ratings220 reviews
  1. 5 stars80% (475)
  2. 4 stars8% (50)
  3. 3 stars4% (23)
  4. 2 stars2% (12)
  5. 1 star6% (36)

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Showing 101-110 of 220 reviews
Jul 25, 2024
Reviewer name: James
5 out of 5 stars
5 out of 5 stars review

We bought 5

The best part heater we've ever encountered. Weighted well and has never blown over, easy to operate and works very well. I didn't think I'd care for the lighted table, but looks great and used often for cocktails around the patio. We ended getting five of these because of the quality.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Sorry about the late reply, but we were not getting our notifications. James, we are truly happy to see that we pleased you. We cannot thank you enough for all your business and the great review. Take care.

Dec 24, 2022
Reviewer name: newt
2 out of 5 stars
2 out of 5 stars review

Wont staying heating

We bought this a few months back and are somewhat happy with it, but it doesn't seem to keep the heating burning lit. It may run for 20 minutes, sometime more sometimes less then the burner goes out and then you have to restart it. Is this a regulator issue? Frustrating

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Newt, we’re sorry you are having an issue with your heater staying lit. Please call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your heater issues.

Jan 8, 2023
Reviewer name: LaJohn
3 out of 5 stars
3 out of 5 stars review

beware terrible plastic packing

While putting the heater together, you must take off the blue plastic protecting the item. Well, they have it stuck under the lip to the hood. It is very time consuming and we used various tools, but we still cannot get to all the plastic. I took a picture, but we cannot submit it in our review? 🙄. Needless to say, we will be melting plastic.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi LaJohn, thank you for your purchase. It is very important that you remove all of the blue plastic BEFORE operating your heater. For some customers it can be somewhat difficult but take the time to remove it before using it or it can make it more difficult. The blue plastic is a protective covering that is used to protect the stainless steel.

Nov 23, 2022
Reviewer name: Ted
1 out of 5 stars
1 out of 5 stars review

Cheap junk

This is the cheapest heater ever. The igniter is so flimsy and it's the first gas appliance I have seen with a AAA battery for the igniter rather than a AA battery, the spring that holds the battery is so flimsy it doesn't look it will last long. The shipping carton says "commercial grade" this heater is not commercial grade, it built with super thin metal and small cheap fasteners. I am returning this poor quality junk.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hello Ted, we are sorry to hear all of the negative issues you mentioned about your heater. We want to mention that this product certainly is not “cheap junk” as you described it. If you care to take time to look at the other reviews you can certainly see why we take issue with your opinion of our heater. Most reviews are great reviews by so many of our satisfied customers. However, we’re sorry this heater did not work out for you and we do appreciate you trying our heater.

Nov 21, 2023
Reviewer name: Joe7777
5 out of 5 stars
5 out of 5 stars review

Perfect for home use

I bought this last week and assembled it yesterday. It is easy to assemble and is very nice looking. Fired it up last night on the front porch and it works great. After we turned it off and let it cool, I opened the cover and found it was too small to go over the heat shield. This is a very minor issue for us since we use it on the covered porch. Overall this is a very nice residential use product.

Helpful?24I559Y26XIR13620770432
reply from Member's Mark Team

Thank you for the feedback and great rating, Joe! Please contact Member Support at (888) 301-0332 for assistance getting a new cover.

Dec 22, 2022
Reviewer name: Jim M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Item!!

Great Item!! Love it!! High quality.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

Hi Jim, we really appreciate your business, your comments, and your 5-Star rating!

Jan 9, 2023
Reviewer name: No name
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Heat

Easy to use. It gives off a lot of heat when on high. It saved our outdoor event.

Helpful?24I559Y26XIR13620770432
reply from ChantUSA

We thank you for your purchase and for taking the time to share your comments and give our heater a great 5-Star rating. We’re so happy to hear that our heater was a heating success for your outdoor event! Thanks again!

Mar 1, 2024
Reviewer name: Rafael
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Patio Heater

It works really well. Very convenient price

Helpful?24I559Y26XIR13620770432
reply from Member's Mark Team

Thank you so much for the recommendation and 5-star review, Rafael!

Jan 24, 2024
Reviewer name: Jeff
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleased with product

Good product. Works as anticipated

Helpful?24I559Y26XIR13620770432
reply from Member's Mark Team

We're so glad you are please with your heater, Jeff! Thank you for this excellent rating!

Jan 22, 2024
Reviewer name: Ed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy set up and great heat.

Great heater and easy to assemble.

Helpful?24I559Y26XIR13620770432
reply from Member's Mark Team

Thank you for the excellent rating, Ed!