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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
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4.5 out of 5 stars
stars
1,102 ratings1,066 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (172)
  3. 3 stars7% (80)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 861-870 of 1,066 reviews
Mar 24, 2023
Reviewer name: Megan
5 out of 5 stars
5 out of 5 stars review

Great lunch box for kids

We have had 2 of these lunch boxes for our 2 toddlers and have loved them! We love the compartments in them and love that we don’t need to worry about the food staying cold. We are confident in the built in ice pack. Also, great customer service!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Aug 30, 2023
Reviewer name: Angel Clement
5 out of 5 stars
5 out of 5 stars review

Great for toddlers and young kids

Super easy to use my 3 year old loves to take his lunch box to school and the park. Small enough to fit into his backpack without taking up alot of room. Stay cool throughout his school day. Overall really happy with the product and would recommend

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Apr 7, 2023
Reviewer name: Allyson
4 out of 5 stars
4 out of 5 stars review

Great customer service, sleek backpack

My son likes his backpack alot, especially the chest buckle. It really helps him keep the straps in place for a little guy (4). When the backpack ripped, customer service was very helpful in issuing a replacement.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Oct 2, 2023
Reviewer name: Skisiel
3 out of 5 stars
3 out of 5 stars review

Keeps breaking

I loved the ideas of these lunch boxes. But they close kind of hard and we are on our second set. The closing latch always falls apart as you can see in the photo.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from CS

Hi Shannan, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 3, 2024
Reviewer name: Rain
5 out of 5 stars
5 out of 5 stars review

Daughter loves it

My (almost) 6 year old is starting kindergarten in a couple of weeks and she adores this bento box. Very easy for her to open and close. Feels very durable so hopefully it will hold up

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Aug 27, 2023
Reviewer name: Ale B
5 out of 5 stars
5 out of 5 stars review

LOVE IT!

This is such a great box! It really is, the fact that the ice pack is built it makes it for me. We got the confetti color and I love the look of it. Very excited and like our other Bentgo boxes I forsee it lasting a while.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Sep 12, 2025
Reviewer name: Rlbpf
3 out of 5 stars
3 out of 5 stars review

Food mixes

My daughter complains about the food mixing together from the compartments. We didn't have this problem with the non chill lunch containers. I also noticed these are harder to seal shut.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Rlbpf, Thank you for your feedback on the Bentgo Chill Kids Lunch Box. We’re sorry to hear about the difficulty sealing the box and the food mixing between compartments. The built-in dividers are designed to keep dry foods separated, but they aren’t leakproof against liquids or thinner textures, which may explain what you’re experiencing. Since you mentioned having a better experience with the non-chill lunch containers, we’d be happy to recommend another Bentgo lunch box option that may be better suited to your daughter’s needs while still keeping foods organized and secure. Please reach out to us at support@bentgo.com or 714-668-0300, and we’ll help you find the best fit. We appreciate you sharing your experience—it helps us continue improving our products! Thank you, Jessica Bentgo Customer Support

Oct 5, 2023
Reviewer name: Zelayari
5 out of 5 stars
5 out of 5 stars review

Great Features!

Bento has been my go to product for my kids lunches for over 7 years. I specifically enjoy this chill feature for cold foods. It’s easy for kids to open and close on their own. The compartments are well proportioned for elementary school children.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
May 19, 2023
Reviewer name: estupka
3 out of 5 stars
3 out of 5 stars review

Unusual closure & pops open

We purchased two lunch kits, one functions great but the other stopped closing properly and with lots of force I can close it but then it randomly pops open. Excellent customer support though!!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from CS

Hi Erika, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

May 16, 2023
Reviewer name: Gibson.amy1011
5 out of 5 stars
5 out of 5 stars review

Best ever

I have bought several Bentgo products and been in love with all of them! Customer service is truly amazing! They are easy to get a hold of and super helpful! These are the best for my kids lunches and even picnic dates!!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515