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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,102 ratings1,066 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (172)
  3. 3 stars7% (80)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 821-830 of 1,066 reviews
Jan 6, 2023
Reviewer name: LizTRD
4 out of 5 stars
4 out of 5 stars review

Love these

I am a pediatric registered dietitian and I absolutely love these boxes. I use them for myself, my husband and my kids (ages 3.5 and 18 months), and always recommend them to my patients. After about 9 months of continued use, the Bentgo Chill did develop mold on the silicone liner and despite multiple attempts to remove it nothing helped. However, I reached out to Bentgo and they replaced it very seamlessly for which I am very grateful.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Sep 11, 2024
Reviewer name: Ans0904
2 out of 5 stars
2 out of 5 stars review

Faulty latch?

We just purchased this to use for the new school year. Only on week 3 of school and the latch doesn’t stay secure. It’s disappointing and I am concerned that the lunch is going to spill all over my child’s backpack. Even empty, the latch doesn’t snap tight. Also, the compartments are a little small, even for elementary level kids.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Ans0904, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 16, 2022
Reviewer name: Erinrene
5 out of 5 stars
5 out of 5 stars review

Great backpack!

My daughter has used her pink rainbow flower backpack for a while school year of preschool! It has held up so good! Was wonderning if it could be put on the washing machine? I know it says you can wipe it down with a cloth! I want her to use it for kinder too but it’s dirty inside and out!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Feb 26, 2024
Reviewer name: Pdx mom
2 out of 5 stars
2 out of 5 stars review

Lost shape/wouldn’t close after 4 months

I bought this four months ago, have been cleaning per instructions. Product warped and won’t close now, though I am told I am getting a replacement. Also, the two large bento boxes in the lunchbox are a tad small, can be a tight squeeze to get half a sandwich or an applesauce/yogurt pouch to fit.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Julia, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Mar 13, 2023
Reviewer name: Jessica
5 out of 5 stars
5 out of 5 stars review

Best bento box ever!

We have had this for almost 2 years and it is by far the best bento box. I was using a knock off for myself before purchasing for my daughter and once I saw the quality of this I got myself the adult bento box (for eating lunch on car line) This stays cold till my daughters lunch and it is the only bento box to hold a yogurt smoothie. Couldn’t say enough good things about this company. I will buy forever

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Aug 9, 2023
Reviewer name: Michelle M
5 out of 5 stars
5 out of 5 stars review

Love the Ice Pack for my elementary schooler

Having the ice pack is a game changer for us. I know that his lunch will stay cooler longer while in school which makes a difference in the health and quality of the food my son is eating. The box is easy to open for him and the compartments are a perfect size.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Feb 6, 2024
Reviewer name: TEC22
4 out of 5 stars
4 out of 5 stars review

Great product!

We purchased this in August for our children and it has handled well under heavy use. We use this every day with our kids. It has suitable compartments for veggies, fruits, a snack and a larger portioned compartment for a main course. We use these for lunches and they’ve held up quite well!

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Oct 21, 2020
Reviewer name: dcv8211
5 out of 5 stars
5 out of 5 stars review

Great lunch container

[This review was collected as part of a promotion.] This is a great container for kids lunches. I like the individual compartments and I love that it has the slide out freezer pack that is underneath the food to keep it cool. It opens easily and closes tightly to keep food fresh.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
Aug 5, 2024
Reviewer name: Giann
2 out of 5 stars
2 out of 5 stars review

Mold on the outer box and leakage

I bought a two pack and was really excited to try it, however I’m truly disappointed with it. I started using it for my 7 year old in March and it’s already growing mold and the leakage it’s another solid problem. I had my bentgo kids for two years straight without a problem. I only upgraded as my child grew as well, but without a doubt this was a terrible upgrade. I think it is better to try a different lunchbox and ice pack apart.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515
reply from Customer Service

Hi Giann, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 22, 2023
Reviewer name: ChristineCJ
5 out of 5 stars
5 out of 5 stars review

Kid approved

I love these boxes for my kids. I don’t have to keep track of endless containers and lids, and I don’t have to worry about adding huge amounts of trash when packing lunch. The ice pack insert is so great for keeping their lunch fresh. Another huge bonus is my kids can build their own lunch. They love choosing what goes in each compartment.

Review from Bentgo
Helpful?6RF9XOPJYJQF13620615515