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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,066 ratings1,030 reviews
  1. 5 stars73% (776)
  2. 4 stars15% (165)
  3. 3 stars7% (74)
  4. 2 stars2% (26)
  5. 1 star2% (25)

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Showing 771-780 of 1,030 reviews
Oct 26, 2023
Chris P
4 out of 5 stars review

Overall satisfied with a few bumps in the road

We bought 2 backpacks and two lunch cases for our twins. We love the lunch cases and also the size of the pockets in the bag. The only complaint we have is one bag ripped where the velcro is. Thankfully customer service is helping us with a replacement!

Review from Bentgo
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Apr 1, 2022
kitty litter mom
5 out of 5 stars review

good backpack!

this is a super cute backpack! id rather try the other backpacks to! my son takes this to school and he can fit a lot of stuff! dad bought the bentgo lunchbox and it is % 100 good and nice! so ill give this prouduct 100000000 thums up!! even the lunch container is cute! but sometimes the leaches break off, but they get fixed quick! i will be looking foward to buying more bentgo!

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Jun 2, 2023
Mom of 3
5 out of 5 stars review

Great customer service

We have had these chill boxes almost 2 years. In the past few month, some of them broke so I contacted customer service. They sent new boxes as they stuck to their 2-year warranty! Will definitely keep doing business with Bentgo. Chill boxes are great for toddler age and easy to open and close.

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Jan 9, 2024
KTURB
5 out of 5 stars review

My Son Loves His Lunch Box

I purchased the chill lunch box about a year ago from my toddler. He uses it daily at daycare and it has been great! He likes that he can open it himself and each food has its own spot. The freezer pack is perfect to keep his lunch cold because the daycare doesn’t refrigerate lunches for the kids. I would highly recommend this product.

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Oct 9, 2023
sanjay85
5 out of 5 stars review

Durable, fits well

We ordered this backpack with the matching bottle, and our son loves the design (Shark). The backpack fits well, and our son enjoys taking it to Kindergarten every day. He also recommended it to his friends! So far, everything seems to be just what we were looking for! Great product and support!

Review from Bentgo
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Oct 13, 2024
stingbat
2 out of 5 stars review

Icepack Does Not Keep Food Cold

First off I want to say that we've owned a Bentgo Kids Box for the past two years and absolutely loved it. My son likes certain foods only if they are cold though (cucumbers, celery, berries, etc), so I was excited to see that Bentgo made a Chill lunchbox version with a compatible icepack. Unfortunately our experience over the past month is that the icepack does not keep his food cold through lunchtime (~4 hrs after I pack his lunch) - let along through afternoon snack time. So - in a nutshell - get a Bentgo Kids Lunchbox for regular foods - they are awesome! But if keeping food cold is your goal search elsewhere for a different lunchbox.

Review from Bentgo
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reply from Customer Service

Hi Sarah, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jan 6, 2023
LizTRD
4 out of 5 stars review

Love these

I am a pediatric registered dietitian and I absolutely love these boxes. I use them for myself, my husband and my kids (ages 3.5 and 18 months), and always recommend them to my patients. After about 9 months of continued use, the Bentgo Chill did develop mold on the silicone liner and despite multiple attempts to remove it nothing helped. However, I reached out to Bentgo and they replaced it very seamlessly for which I am very grateful.

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Jan 23, 2023
AKauf
5 out of 5 stars review

The perfect lunchbox for school

I bought two of these for my girls for school. They absolutely love them and so do I. It makes making school lunches every morning easy! One of them did stop latching so I reached out to customer service and after a few emails they shipped out a new one! Amazing product and amazing customer service

Review from Bentgo
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Sep 12, 2021
CT123
4 out of 5 stars review

Does NOT chill.. but maybe better this way.

I bought the Bentgo Chill box for my preschooler. We used it a few times with the inner ice pack on some outings and picnics, and the food inside did NOT stay chilled. The ice pack is a thin piece of plastic that you freeze, not a true ice pack. I also found that it was impossible for my 3 year old to close with the ice pack inside. So we have been using it without the inner ice pack for school and I put a real ice pack in his lunch box on top of the bentgo box. I must say though, I do like the set up of this bentgo box better than the other (non chill) kids bentgo box. It holds plenty of food for my 3 year old for lunch (although we pack a separate morning snack). For older kids, you might want to find something larger. He has been able to close the box without the icepack on his own after some practice at home. I would recommend putting the bentgo box inside a soft lunch box because there have been a few occasions that he did not snap it close completely, and some food or liquid did spill out. Putting in another soft lunch box protected his backpack and stuff from getting covered in food. I recommend this box if you can find a good deal. But I would not purchase it just for the "chill" aspect, because you will be disappointed.

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Mar 10, 2023
al1234
5 out of 5 stars review

Great lunch box for preschooler!

I bought this for my new preschooler and love it so far. It's easy to clean and use, and provides just the right amount of storage for my daughter's lunch. I bought this one because of the ice pack which is helpful to keep her lunch cold. Highly recommend!

Review from Bentgo
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